Really personalised service, focused on the customer needs. Love the configurability and transparency of the platform too. Review collected by and hosted on G2.com.

Still not the prettiest from a UX perspective but we have been working together with the team to help develop the case manager, which is improving at very fast pace. And we can deal with something that doesn't look amazing if we can trust the logic, which we can. Review collected by and hosted on G2.com.

Taktile gives our risk team full control over credit decisioning. We've integrated credit bureau data, tax authority information, and automated document parsing through the AI Node, all configured directly by the risk team, who understand the business logic best.

The impact on iteration speed has been massive. We can adjust our credit policies, backtest changes, and deploy updates in days. The platform is intuitive, the decision flows are fully traceable, and the support team is outstanding! Review collected by and hosted on G2.com.

We don't have any negative feedback at this point. The platform delivers on what it promises, and the team behind it has been a true partner throughout our journey. Review collected by and hosted on G2.com.

An easy to use platform, that enables Risk teams to make fast decisions, based on a vast array of data sources between KYB, Fraud and more.

Spectacular solutions engineering and integrations teams, who made the process of implementation and flows setup painfree and they have always been very responsive and proactive in solving any problems we have encountered. Review collected by and hosted on G2.com.

Currently there are limited functionalities, but the team is open to develop the needed solutions for you, including custom integrations. Since we've been with Taktile for more than one year now, the functionality has increased a lot. Review collected by and hosted on G2.com.

The decision tracking is wonderful, it's also great to have the snapshots of everything which is accessible at any point in our company history using the platform. Review collected by and hosted on G2.com.

The only downside I've found to using the platform is the inaccessibility to all the variables in a flow from a centralized point, there's no way for me to identify the nodes where I've used a variable without navigating them one at a time or simply running the strategy of testing the flow and seeing where it crashes. This has led us to sometimes simply removing a variable where we don't need it and leave the rest as is to meet deadlines or apply hotfixes. Review collected by and hosted on G2.com.

I really like that Taktile is forward-thinking with its use of AI. We've pushed the boundary of what's possible within our systems using AI to help with queries, formats, and best-case recommendations. Their support and team have been phenomenal, definitely one of the best partners to work with, and incredibly receptive to our feedback. Especially in innovative spaces, they're very helpful when it comes to setting up our own configurations. Even when we risk going in the wrong direction, they guide us to get the outputs we want. Taktile shines in ease of use and offers deep customization where needed, with incredible setup and support. Review collected by and hosted on G2.com.

I definitely would like Taktile to take on more workload in case management. Each run sometimes requires multiple runs or some human intervention. Right now, we handle case management outside of Taktile, but decisions are made in Taktile. Pairing those two systems together would benefit everyone. Review collected by and hosted on G2.com.

Intuitive tool to quickly prototype and speed up integration with external partners. It really speed up our implementation with external bureaus.

Customer support is excelent, they are always really helpful and quick to answer questions/issues. Review collected by and hosted on G2.com.

Flows can grow really big and it's hard to maintain them without being able to modularize and split them more than one level. Review collected by and hosted on G2.com.

Flexible data structure, wast coverage of data integrations, easy integration Review collected by and hosted on G2.com.

Not much to call out really. Nice company, amicable and always helpfull staff, well done guys. Review collected by and hosted on G2.com.

Taktile's customer service is excellent. They are extremely responsive via the Slack channel, which greatly facilitates communication. Review collected by and hosted on G2.com.

The only detail is that, due to a characteristic of our operation, we run in batches and jobs. In some cases, the decision history is limited to 10k records, but this is small compared to the entire capacity of the platform. Review collected by and hosted on G2.com.

I like how Taktile makes it easy to set up integrations with third-party tools like Baselayer and Socure, which manage KYB and KYC processes effectively. The platform allows logic to be created with minimal engineering effort, and it's easy to update, monitor, and manage a manual review queue. Working with the Taktile team is great as they are very knowledgeable and responsive. I find the platform intuitive and, although I might struggle with setup myself, their team makes even complex flows fairly easy. Additionally, I appreciate that integrations with tools like Slack are seamless. Review collected by and hosted on G2.com.

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Despite the sometimes high complexity of the decision flows, we have never experienced a platform that is so intuitive to use and at the same time so easy to learn. Review collected by and hosted on G2.com.

So far, we have not been able to identify any disadvantages – at most, one might occasionally expect a more complicated solution path. In the end, however, this proves to be positive. Review collected by and hosted on G2.com.