Taktile Reviews & Product Details

Intuitive UI that offers enough depth to customise the requirements for individual businesses

Implementing Taktile for our business use-case was also very quick given the complexity of our requirement.

Taktile Support is extremely Team is extremely quick at getting back to our questions, where their response is also very helpful!

We currently use Taktile for our day-to-day decisioning when it comes to Credit Decisioning for New Customers Onboarding, and also for Re-decisioning our of existing customers

Taktile offers very easy integrations with third parties (i.e. Credit Bureau) which makes it very easy to troubleshoot any issues Review collected by and hosted on G2.com.

Some functionality was not available when we started using them (i.e. Parallel calls to multiple conenctions) Review collected by and hosted on G2.com.

I appreciate Taktile for its simplicity of use and easy functionality, which is really great compared to other products on the market. It's incredibly intuitive, allowing newcomers to learn and start building flows quickly. The ability to swiftly change flows based on changing business circumstances is a big plus. I enjoy the AI function because it helps build flows quicker, especially the repetitive parts, and aids in diagnosing areas for improvement in code or structuring nodes, making it the best feature for us. The user interface is really good and offers great visibility for all teams, with the ability to give view access without edit access, which is helpful for business transparency without risking unintended changes. Review collected by and hosted on G2.com.

I think the testing has been a little bit tricky, especially when using UAT data that comes from some of the prebuilt connections. For, in our case, it was Equifax. In order to test these consistently, we always had to publish flows and then run jobs. The problem with publishing a flow and running a job means that you can't then edit that flow and you have to duplicate and create a new version of the flow whenever you wanna make changes. This adds a layer of time and a little bit of complexity as well. If we can somehow improve the testing so that we can continue to run tests within the user interface flow, that would be the best way for us to edit flows quicker. It's also simpler to follow. Review collected by and hosted on G2.com.

What I like most about Taktile is that it gives Risk and Product real control over the credit strategy without creating engineering bottlenecks. We can design, test, and iterate underwriting flows, pricing logic, and decision policies dynamically while maintaining full transparency and auditability. It enables us to manage the entire decision lifecycle with precision. Review collected by and hosted on G2.com.

While Taktile provides strong flexibility and control over underwriting logic, it can require significant upfront configuration and governance to operate at scale Review collected by and hosted on G2.com.

Really personalised service, focused on the customer needs. Love the configurability and transparency of the platform too. Review collected by and hosted on G2.com.

Still not the prettiest from a UX perspective but we have been working together with the team to help develop the case manager, which is improving at very fast pace. And we can deal with something that doesn't look amazing if we can trust the logic, which we can. Review collected by and hosted on G2.com.

Taktile gives our risk team full control over credit decisioning. We've integrated credit bureau data, tax authority information, and automated document parsing through the AI Node, all configured directly by the risk team, who understand the business logic best.

The impact on iteration speed has been massive. We can adjust our credit policies, backtest changes, and deploy updates in days. The platform is intuitive, the decision flows are fully traceable, and the support team is outstanding! Review collected by and hosted on G2.com.

We don't have any negative feedback at this point. The platform delivers on what it promises, and the team behind it has been a true partner throughout our journey. Review collected by and hosted on G2.com.

An easy to use platform, that enables Risk teams to make fast decisions, based on a vast array of data sources between KYB, Fraud and more.

Spectacular solutions engineering and integrations teams, who made the process of implementation and flows setup painfree and they have always been very responsive and proactive in solving any problems we have encountered. Review collected by and hosted on G2.com.

Currently there are limited functionalities, but the team is open to develop the needed solutions for you, including custom integrations. Since we've been with Taktile for more than one year now, the functionality has increased a lot. Review collected by and hosted on G2.com.

The decision tracking is wonderful, it's also great to have the snapshots of everything which is accessible at any point in our company history using the platform. Review collected by and hosted on G2.com.

The only downside I've found to using the platform is the inaccessibility to all the variables in a flow from a centralized point, there's no way for me to identify the nodes where I've used a variable without navigating them one at a time or simply running the strategy of testing the flow and seeing where it crashes. This has led us to sometimes simply removing a variable where we don't need it and leave the rest as is to meet deadlines or apply hotfixes. Review collected by and hosted on G2.com.

I really like that Taktile is forward-thinking with its use of AI. We've pushed the boundary of what's possible within our systems using AI to help with queries, formats, and best-case recommendations. Their support and team have been phenomenal, definitely one of the best partners to work with, and incredibly receptive to our feedback. Especially in innovative spaces, they're very helpful when it comes to setting up our own configurations. Even when we risk going in the wrong direction, they guide us to get the outputs we want. Taktile shines in ease of use and offers deep customization where needed, with incredible setup and support. Review collected by and hosted on G2.com.

I definitely would like Taktile to take on more workload in case management. Each run sometimes requires multiple runs or some human intervention. Right now, we handle case management outside of Taktile, but decisions are made in Taktile. Pairing those two systems together would benefit everyone. Review collected by and hosted on G2.com.

Intuitive tool to quickly prototype and speed up integration with external partners. It really speed up our implementation with external bureaus.

Customer support is excelent, they are always really helpful and quick to answer questions/issues. Review collected by and hosted on G2.com.

Flows can grow really big and it's hard to maintain them without being able to modularize and split them more than one level. Review collected by and hosted on G2.com.

Taktile's customer service is excellent. They are extremely responsive via the Slack channel, which greatly facilitates communication. Review collected by and hosted on G2.com.

The only detail is that, due to a characteristic of our operation, we run in batches and jobs. In some cases, the decision history is limited to 10k records, but this is small compared to the entire capacity of the platform. Review collected by and hosted on G2.com.