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I appreciate the ability to pull robust reports and access readily available data on the traffic for each of our stores. I also value the feature that shows weather conditions which could affect store traffic. Thank you for your time today, Sayantani Sen. The customer support is amazing. I am grateful for you walking me through different methods of pulling reports and using the platform. Review collected by and hosted on G2.com.
The user interface can be a little tricky Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for T.M.A.S.
Overall Review Sentiment for T.M.A.S.
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We've been using T.M.A.S. at Akshardham for managing our people counter data, and it's been a game-changer. The software is incredibly user-friendly, making it easy to track and analyze visitor flow with precision. Its reporting capabilities are especially impressive, allowing us to generate detailed insights effortlessly. T.M.A.S. has helped streamline our operations, providing clear visuals and summaries that aid in decision-making. It’s reliable, efficient, and saves us significant time and effort. We highly recommend it to anyone needing a robust solution for managing visitor data and reporting needs! Review collected by and hosted on G2.com.
One area for improvement with T.M.A.S. is the customization options within the reporting features. While the software provides great data insights, having a bit more flexibility to tailor reports to our specific needs could enhance its usefulness. Additionally, occasional delays in data syncing can happen during high-traffic periods, so optimizing real-time data processing would make it even better. Overall, these are minor adjustments in an otherwise very effective software! Review collected by and hosted on G2.com.
It is easy to install and use the numbers to get what you want very easily. Like how it gets you hourly numbers so it helps with staffing for your business. Review collected by and hosted on G2.com.
The only downside is remembering to put in new batteries. Sometimes it is forgotten about and then you wonder why aren't we getting numbers and usually it because new batteries are needed. Review collected by and hosted on G2.com.
The S.M.S analytics software is a major game changer for library traffic statistics. We are now able to pinpoint our high-traffic times and cross-reference them with the days of the week. With the reports created, we can see our traffic from all entrances. The help desk is awesome. They provided one-on-one training to learn how to set up reports and interpret the data to our needs. This software enhances the product greatly. Review collected by and hosted on G2.com.
Nothing! We love everything about this product. Review collected by and hosted on G2.com.
The implementation process of our retail store traffic counter was seamless and incredibly straightforward. The team made sure everything was set up perfectly, and they've guided us through each step, answering every question along the way. Their support has been invaluable, and the system itself has proven to be a game-changer for understanding foot traffic and customer patterns. Highly recommend for anyone looking to gain insights into their retail space with ease and accuracy! Review collected by and hosted on G2.com.
The app doesnt always update in real time but online it does. Review collected by and hosted on G2.com.
How easy it is to navigate to the information i need and how simple it is to read and adjust the dates so i can easily find the information i need fast. Review collected by and hosted on G2.com.
sometimes when using TMAS the numbers are a bit off because it sometimes counts staff walking in and sometimes it dosnt Review collected by and hosted on G2.com.
Our pearl people counter was very easily installed and made operational, especially with the clear instructions provided. After a lot of research we found this to be the perect solution for our business. The readers being battery powered and having a descreet design is great. The software being able to track in and outs alone is worth every. Where TMAS really succeeds is the reporting and analytical software. This is incredibly helpful so we can recognize trends and prepare accordingly. The training was excellent and the customer success team was very helpful. Review collected by and hosted on G2.com.
The training which is free and easily scheduled) is definitely needed. after the first training, TMAS seems a lot easier to use but at first its a bit hard to figure out the date ranges for running reports. Review collected by and hosted on G2.com.
Lots of features and automations availalbe for monitoring the people counting at your building, as well as having reports automatically sent to you. Review collected by and hosted on G2.com.
The only thing I would suggest about TMAS is it's designed for use with complex systems with many levels of users, and for a company with a single site and only a few counters, it's a little complex to set up. Review collected by and hosted on G2.com.
- You can easily run reports to quickly get relevant data points
- There are rarely any issues with the store counters or software platform
- The platform allows you to easily add retail locations and quickly drill down on a specific location when needed Review collected by and hosted on G2.com.
- It's a little "techy" for the average user, making it harder to get staff into the habit of using it
- It's difficult to reach people at times when you do encounter a technical issue
- It's up to the user to determine the reports that are relevant to their business, which can be overwhelming for some Review collected by and hosted on G2.com.
We have used T.M.A.S. traffic counters on our site for years with excellent results. Review collected by and hosted on G2.com.
We have no issues or concerns with T.M.A.S. , always helpful & available for our site where we used T.M.A.S. daily Review collected by and hosted on G2.com.
