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symplr access makes it easy to check representatives in that are coming in to assist the doctors with the equipment for surgeries. When they swipe thier ID badge, all of the information comes up and you only have to verify it is the correct person. Review collected by and hosted on G2.com.
The only issue ive ever had with symplr is that the card reader that the reps use to swipe their card to check in does not always work and then we have to manually enter all of the reps credentials into the system and make sure the information is correct. Review collected by and hosted on G2.com.
25 out of 26 Total Reviews for symplr Access
Overall Review Sentiment for symplr Access
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Symplr helps keeping order in our hospital, it allows reps to request appointments and gives us the option to decline or approve easily. There is a mobile application that helps tracking what appointments are on your calandar. Review collected by and hosted on G2.com.
All in all it works well, the website is a bit generic and the mobile application has hardly any functionality. I would prefer the appointment not be voided if a visitor is running late and misses their timeslot, it causes for more work on my end to submit or approve another appointment. Review collected by and hosted on G2.com.
The implementation process was very easy and streamlined. The implementation team was very helpful and cooperative. Review collected by and hosted on G2.com.
The only issue I had with the entire implementation process was figuring out which labels to use in the tower. The install handout has conflicting information on it regarding the labels. Review collected by and hosted on G2.com.
The simplicity of the system. The work is put on the vendors to do complete the items, our organization just has to establish parameters needed to be met. Review collected by and hosted on G2.com.
The reporting is not great. It is very basic and they could update to provide better insight as to why vendors may be out of complaince. Review collected by and hosted on G2.com.
the easy of the website and all the reporting available to me, also the visibility of both our location and the representatives to are currently visiting OR, clinical Review collected by and hosted on G2.com.
what i dislike the most is the process for vendors to sign up if they have not created an account prior to the surgery date. getting a vendor to comply is always a challange Review collected by and hosted on G2.com.
With Symplr Access I am able to run reports easily to accommodate any needs in relation to our vendors/reps Review collected by and hosted on G2.com.
The only trouble we have currently with our system is our sticker badge printing, however our representative/support has been wonderful Review collected by and hosted on G2.com.
I like the vendor management aspect of Access and appreciate being able to find vendors of products that interest me. There are a couple of different search functions that can be used like product category, company name, and even vendor name if you happen to know it. Review collected by and hosted on G2.com.
The search function when looking for a rep by company name should have more filters. Sometimes it is difficulty to find the representative covering my geography. Review collected by and hosted on G2.com.
