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SymphonyAI Financial Services Reviews & Product Details

SymphonyAI Financial Services Overview

What is SymphonyAI Financial Services?

SymphonyAI is the global leader in AI-powered financial crime detection and investigation solutions covering every aspect of the customer lifecycle. Including KYC/CDD, Sanctions Screening, AML, Entity Resolution, and Payment Fraud, we provide transformational SaaS solutions that enable organizations to combat financial crime like never before. We’re trusted by over a third of the world’s biggest banks because our award-winning technology helps solve their biggest compliance challenges, delivering unique capabilities and remarkable efficiencies. From AI augmentations and modular integrations, through to complete end-to-end implementations, we offer enteprise-wide financial crime solutions that effortlessly scale and continously adapt to keep you one step ahead of the latest criminal behavior.

SymphonyAI Financial Services Details
Languages Supported
English
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Product Description

An established, expert provider of market-proven financial crime and compliance analytics and risk management solutions to address the most complex threats.


Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,531 employees on LinkedIn®
Description

Reimagine IT service management with SymphonyAI, an AI-driven IT management suite. Unleash enterprise productivity by effortlessly bringing service, asset and operations management together to work in concert. SymphonyAI uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT help desk operations, and up to 45% better total cost of ownership.


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Recent SymphonyAI Financial Services Reviews

Sazbir H.
SH
Sazbir H.Enterprise (> 1000 emp.)
4.5 out of 5
"NetReveal will reveal any Fraudulent activity"
NetReveal has all the required filtering to filter out fraud and make transactions safe and secure. With NetReveal every transactions are safe. Mor...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Netreveal checks"
Doing sanction checks is easy ion Netreveal
Ajitesh M.
AM
Ajitesh M.Small-Business (50 or fewer emp.)
4.0 out of 5
"best finacial crime management tool"
it is easier to start with and after being acquired by symphony ai now it has a huge eco system too
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SymphonyAI Financial Services Media

SymphonyAI Financial Services Demo - Sensa Investigation Hub
Centralize enterprise-wide risk detection with a single, AI-powered investigation platform.
SymphonyAI Financial Services Demo - NetReveal Transaction Monitoring
AI-powered AML detection and investigation
SymphonyAI Financial Services Demo - NetReveal Sanctions Screening
Intelligent sanctions screening that surfaces genuine risk and reduce false positives
SymphonyAI Financial Services Demo - NetReveal Customer Due Diligence
Dynamic KYC risk assessments throughout the customer lifecycle
SymphonyAI Financial Services Demo - NetReveal Payment Fraud
Low latency, cross-channel payment fraud detection and prevention
SymphonyAI Financial Services Demo - SensaAI for Sanctions
Give your existing screening solution an AI-upgrade. SensaAI can augment any screening setup, giving you powerful AI capabilities without the fuss of a rip and replace.
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Have you used SymphonyAI Financial Services before?
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12 SymphonyAI Financial Services Reviews

4.0 out of 5
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12 SymphonyAI Financial Services Reviews
4.0 out of 5
12 SymphonyAI Financial Services Reviews
4.0 out of 5
G2 reviews are authentic and verified.
Avesh K.
AK
Software Tester
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

The best thing bot NetReveal is the level of security it provides for banking or financing purpose. We suggest and help in implementing this software for our customers, which performs well in payment fraud, insurance fraud and others. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

The user interface is not much adapted and seems outdated as of 2022. I think they should also provide more customizable options for admin users level. Transaction filtering also sometimes feels laggy and unable to perform well. Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

To secure the whole system of banking payments and online frauds. This tool takes care all of them, and you can securely do all your transaction. Review collected by and hosted on G2.com.

Sazbir H.
SH
Senior Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

NetReveal has all the required filtering to filter out fraud and make transactions safe and secure. With NetReveal every transactions are safe. Moreover it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

Till now, it is my favorite, but UI is not much eyecatching. They can make some improvements there. Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

Every financial organization needs an extraordinary tool for identifying fraudulent activities and any issues with transactions. NetReveal is a fantastic tool for making transactions and the finance sector safe. I will recommend to use NetReveal. Review collected by and hosted on G2.com.

Abdul Moid M.
AM
Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

It is one of the finest tools used by my organization to make sure the transactions are safe for the consumers. It tracks each transaction and directly report any unaunthentic transaction Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

It can be of more features such as, mobile app and also send alerts right away whenever theres a wrong cvv entered or change location if the location of withdrawal is at different locations Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

For me obviously it is about safe transactions made by the consumers to protect the situation and give liberty and safe feeling towards consumers. Amazing response and great product Review collected by and hosted on G2.com.

Samuel  S.
SS
Associate Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

This software helps to easily create cases in bae system and add comments and trace it easily for investigation. It also supports multiple deployment architecture model Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

Few updates in past has major UI changes which makes it lot difficult ti get used to the new UI. UI could have been bit similar to previous versions to easily adapt to it. Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

So this system helps to prevent fraud by detecting anomaly activities in the system. Helps its so accurate it prevent false positive detection of anomaly in most cases Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

I like the user interface of NetReveal. It is user friendly and an important tool for companies to safeguard their money or be alerted when fraud or suspicious activity occurs. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

I don't think many companies have this platform so there will be some learning curve in the beginning and employee buy in is needed. But I'm confident after the initial learning phase, employees will be confident in this platform and it's ease of use. Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

It detects unusual behavior with online fraud protection. This is a substantial benefit to companies because fraud can be devastating and costly not just in terms of money but time as well. Review collected by and hosted on G2.com.

Ajitesh M.
AM
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

it is easier to start with and after being acquired by symphony ai now it has a huge eco system too Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

though it is easier to begin with sometimes it became so confusing and messy Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

it helps to manage and prevent financial crime and build trust among our users Review collected by and hosted on G2.com.

Verified User in Market Research
IM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SymphonyAI Financial Services?

Provides good data visualization capabilities that helps users to undertake the information in a better way Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

Drag and drop feature could be improved a bit Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

The solution has helped us to present or data in a better way and also in the form of reports Review collected by and hosted on G2.com.

Joseph T.
JT
Xray Technologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

Customer service is fantastic. Very user friendly. The Security is very safe as well Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

Not user friendly for Mac and iphone users Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

Knowing it's keeping my website safer makes me feel a lot better Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

Analytics and reporting, asset liability management, regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

Poor vendor support and the scores aren't always correct, as I received "yellow" flagged warnings for internal company emails. Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

I like the possibility to create rules - like the reject and review queues - which seem to work very well. Maybe it is possible to mark orders in another color, if they are connected to fraud orders Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Financial Services?

Doing sanction checks is easy ion Netreveal Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Financial Services?

when we do watchperson all search there are number of fields called name and name 3 but they don't explain much details on what it is Review collected by and hosted on G2.com.

What problems is SymphonyAI Financial Services solving and how is that benefiting you?

not sure Review collected by and hosted on G2.com.