---
title: Swivl Reviews
meta_title: 'Swivl Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Swivl works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 16
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Swivl Reviews
**Vendor:** Swivl  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 16
## About Swivl
The Only AI Assistant for Self Storage. 80% of your repetitive tasks on autopilot. swivl augments your existing team to understand what works and automatically tune property-level decisions every day to attract ready-to-lease customers. Our self storage AI assistant can answer common questions, identify and qualify new leads, and get them to the lease that meets their needs. Automation is the future of self storage. In the age of hyper-informed, store-anywhere consumer, your business needs to be always on, data driven, and customer-centered. Your renters demand it.





## Swivl Discussions
  - [IS there a way to have multiple people work towards answering questions for my consumers?](https://www.g2.com/discussions/is-there-a-way-to-have-multiple-people-work-towards-answering-questions-for-my-consumers) - 1 comment, 1 upvote

- [View Swivl pricing details and edition comparison](https://www.g2.com/products/swivl/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-20+13%3A50%3A13+-0500&secure%5Bsession_id%5D=d30b1248-53db-449e-a421-49e4befdf608&secure%5Btoken%5D=3d91bda8e2cbbd77f001e789f733d8562401f18399007ba845de2ceee0524bbf&format=llm_user)

## Swivl Features
**Quality**
- Labeler Quality
- Task Quality
- Data Quality

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Mobile Optimization
- Personalization

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Natural Language Annotation**
- Named Entity Recognition
- Sentiment Detection
- OCR

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Speech Annotation**
- Transcription

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