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4.3 out of 5 stars
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Swat.io Reviews & Product Details - Page 3

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Swat.io Overview

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What is Swat.io?

Swat.io is a social media management tool for businesses and agencies that has been operating since 2013. Swat.io supports professional social media marketing teams with excellent customer service and the right technical solution that covers all relevant areas of social media marketing on Facebook, Instagram, Messenger, Twitter, YouTube, LinkedIn, TikTok, WhatsApp, Google My Business, and Pinterest: content planning and publishing, community management, social customer service, analysis, and monitoring. Swat.io is one of the enterprise segment market leaders in the German-speaking region. Customers include ARD, Burda, DerStandard.at, Drei Hutchison, ÖBB, ORF and ZDF.

Swat.io Details
Product Website
Discussions
Languages Supported
German, English
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Product Description

Swat.io offers three products: Publisher, Inbox, and Suite. Swat.io Publisher allows you to plan and publish different post formats on the most important social media channels. You can see all posts from all channels in a central calendar and collaborate effortlessly with your team. Swat.io Inbox collects all messages, mentions and comments from your brand's social media channels in one place. This helps you save time and gives you a perfect overview at all times. Swat.io Suite combines both Publisher and Inbox to create a unified command center for all your social media management tasks. All products also include a comprehensive analytics section, an activity log for perfect traceability of all actions, and an elaborated roles and permissions management. Prices start at 35 euros per month, depending on the chosen plan and the number of users and channels. A free 21-day trial is available.

How do you position yourself against your competitors?

We empower people to connect in digital communities. Therefore we work every day to create the best social media tool for marketers. With Swat.io you can plan, publish, communicate and analyse on all your social media profiles in one place. We are close to our customers, engage with them on a regular basis to learn how we can grow and improve our product even more. Our inhouse support of true enthusiasts is one of the best out there and they answer your questions in under 5 minutes with a 96% satisfaction rate.

Seller Details
Seller
Swat.io
Company Website
Year Founded
2012
HQ Location
Vienna
Twitter
@swat_io
1,723 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Description

Swat.io is a comprehensive social media management platform designed for businesses and agencies to enhance their online presence. It offers tools for content planning, publishing, community management, and analytics across various social media channels. With features like collaborative workflows and performance tracking, Swat.io aims to streamline social media strategies and improve engagement for users looking to optimize their digital marketing efforts. For more information, visit their website at [swat.io](https://www.swat.io).

Stefanie K.
SK
Overview Provided by:
Stefanie Kargl

Recent Swat.io Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Work across all social media channels with one tool"
Easy to plan and copy content across different channels. Ultra fast response from the help desk.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Hilfreiches Tool für Social-Media Management"
Sehr intuitiv und benutzerfreundlich sowie einfach in der Verwendung! Die übersichtliche Oberfläche macht die Bedienung einfach und effizient. Unte...
Read more
Laura S.
LS
Laura S.Enterprise (> 1000 emp.)
4.5 out of 5
"Best tool in business for Social Media Planning"
What I like most about SWAT is that it allows me to collaborate and plan content with my colleagues across the country. Since our team is spread ou...
Read more

Swat.io Pricing

Small
€39.00
Medium
€89.00
Large
€199.00
Inbox Add-On Small
€39.00
See all 6 Swat.io pricing levels
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Swat.io Media

Swat.io Demo - Swat.io Dashboard
The Swat.io Dashboard gives you an overview of what's open on your managed workspaces, how many tickets are open, how many posts wait for your feedback and approval for every single organisation you manage.
Swat.io Demo - Swat.io Content Planning with Publisher
Use the central one-stop calendar in Publisher to keep track of scheduled and already published social media content on all your channels. Use these Swat.io features to plan and coordinate all team activities. You’ve always got everything under control, even with numerous channels and large teams.
Swat.io Demo - Swat.io Content Publishing with Publisher
Publish your content to your social media channels straight away or schedule it for automatic publishing later. All major social media platforms are covered, including TikTok, Snapchat, Xing, Vimeo and other platforms, through dedicated scheduling channels.
Swat.io Demo - Swat.io Community Management with Inbox
Communicate effortlessly with people on different platforms. The central Swat.io Inbox is your one-stop inbox for all comments, posts, mentions and private messages on social media. Quick response times, efficient ticket assignment and community management are all easy to master with these Swat.i...
Swat.io Demo - Swat.io Analytics
Get a quick overview of key metrics and performance KPIs and find out how well you and your team are doing. Analyze your community, content, self-defined tags and several other parameters to improve your performance each day.
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146 Swat.io Reviews

4.3 out of 5
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146 Swat.io Reviews
4.3 out of 5
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4.3 out of 5
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Swat.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Swat.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

- Zusammenfassen von mehreren Konten, auch auf unterschiedlichen Plattformen

- Schnelle Reaktion auf Kundennachrichten und Kommentaren

- Das Timen von Beiträgen Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Gibt eigentlich nichts was negativ ist, zumindest fällt mir spontan nichts ein. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Den Überblick über die versch. Konten zu bekommen und schnell auf Nachrichten und Kundenfragen drauf einzugehen. Review collected by and hosted on G2.com.

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Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Swat.io makes planning and publishing content super easy. The calendar is really clear, and the team collaboration features save us a lot of time. I also love the fast and friendly support – they’re always there when you need help. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

I wish there were more customization options for analytics, and new features could roll out a bit faster, especially when platforms change. But honestly, that’s just nitpicking – overall, it’s a fantastic tool! Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Swat.io keeps everything in one place, so we’re not juggling tools or losing track of posts. It makes planning and teamwork so much easier, and we save a ton of time. The approval process is super clear, which helps a lot with collaboration. Review collected by and hosted on G2.com.

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Verified User in Political Organization
AP
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Swat.io?

the tool I always wanted: well arranged, all tasks in one place, easy to share Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

The possibility of editing published postings in swat would be helpful Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

It shows me the community's reactions in real time, great to work in teams, perfect overview, saves time Review collected by and hosted on G2.com.

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Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Der Support ist einfach unschlagbar – meldet sich in wenigen Minuten zurück und setzt teilweise sogar Feature-Requests zeitnah um. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Die Erstellung von Reports ist derzeit noch sehr rudimentär. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Managen zahlreicher Social Media-Kanäle, mit starkem Fokus auf Community Management und Posten auf mehreren Kanälen. Review collected by and hosted on G2.com.

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Karan R.
KR
Sr Digital Marketing Executive
Information Technology and Services
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Swat.io?

Overall, this is a great tool that’s simple to pick up. It’s straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

The analysis features were basic, so we had to use other tools. On top of that, the billing model was unusual, making it costly to manage multiple profiles. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Swat solves social media management challenges by streamlining community management, content planning, and team collaboration with an easy-to-use interface. This benefits users by saving time, enhancing flexibility, and improving workflow efficiency. Review collected by and hosted on G2.com.

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Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Ich mag die Art wie es gestaltet ist. Übersichtlichkeit. Freundlich. Klar. Es ist einfach Posts zu planen. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Dass manchmal die Posts nicht veröffentlicht werden, ohne erkennbaren Grund Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Wenn die Posts nicht veröffentlicht werden. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Kalenderplanung, Drag and Drop-System, Übergabelinien. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Reporting stark ausbaufähgig, da fehlen zu viele KPIs und verlässliche Daten. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Arbeiten an sehr vielen Accounts - bessere Übersicht. Review collected by and hosted on G2.com.

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Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

i like the possibility to plan the Post. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

the CM is ofen confusing, because auf the tickets system. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Posting on different Social Accounts Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Unkompliziert, übersichtlich und individualisierbar

Benachrichtigungen funktionieren sehr gut

Posting Agenda ist sehr übersichtlich

Der Kundensupport ist überdurchschnittlich schnell, freundlich und lösungsorientiert Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Im Design noch etwas Luft nach oben

Das Postfach sollte inkludiert sein

Notizen sollten möglich sein, Änderungen sollten im Verlauf einfacher ersichtlich sein, aktuell muss wort für wort verglichen werden Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Redaktionsplanung und die Betreuung unterschiedlicher sozialer Accounts Review collected by and hosted on G2.com.

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Verified User in Farming
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swat.io?

Swat ist sehr intuitiv aufgebaut, somit findet man sich schnell zurecht. Besonders positiv ist auch der Kundenservice, der immer sehr flott und hilfsbereit ist. Review collected by and hosted on G2.com.

What do you dislike about Swat.io?

Der Analytics-Bereich ist noch nicht ganz so ausgereift. Review collected by and hosted on G2.com.

What problems is Swat.io solving and how is that benefiting you?

Swat hilft uns dabei unsere umfangreichen Inhalte auf allen Plattformen zu positionieren. Review collected by and hosted on G2.com.

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