SurePayroll Pros and Cons

I love that someone is available to help me whenever I have questions about payroll, and they are always so nicest and knowledgeable. Review collected by and hosted on G2.com.

I do not dislike anything about SurePayroll. Review collected by and hosted on G2.com.

They are always helpful with my questions and take care of any new mandatory changes for deductions so I don't have to! Review collected by and hosted on G2.com.

Sometimes it does take a while on hold to actually reach a service representative. Review collected by and hosted on G2.com.

The SurePayroll system is immediately intuitive - no time is wasted trying to understand what's needed to launch payroll! Review collected by and hosted on G2.com.

Currently, SurePayroll lacks a fully developed "ticket system" to track questions and requests for tax department rate changes. Review collected by and hosted on G2.com.

Once you understand the system, it's wonderful. It's easy to use. If you run into a problem, the staff is very patient & helpful. I'd recommend SurePayroll to any small business Review collected by and hosted on G2.com.

Sometimes it takes longer than I'd like to get an answer. It's a good exercise in patience for me. Review collected by and hosted on G2.com.

Exceptional Customer Care. All questions and inquiries were promptly answered. Review collected by and hosted on G2.com.

Nothing- so far so good. I am a first-time user of sure payroll, and so far, I am pleased with the service they offer. Review collected by and hosted on G2.com.

Intuitive, Easy to Use, Accurate, Flexible. I appreciate the options it gives in timing of payroll and the reminders are very helpful. Lastly, the price can't be beat. Review collected by and hosted on G2.com.

Can't really think of anything, it's been everything I would have hoped for. Review collected by and hosted on G2.com.

Easy to use, clear reports, etc. Priced competitively. Review collected by and hosted on G2.com.

Time on hold, lack of their ability to follow through with promised information after setting on hold with them for an hour. Review collected by and hosted on G2.com.

1. Payroll with an app

2. Excellent customer service

3. Ease of Use Review collected by and hosted on G2.com.

Haven't found anything yet that I'm not happy with. Review collected by and hosted on G2.com.

They handle the TX taxes for me which gives me more time to do other things. Customer service has been great. Review collected by and hosted on G2.com.

Nothing, the site works great. I have no complaints Review collected by and hosted on G2.com.

I was ready to hire a firm but then saw their fees. I called up SurePayroll, and spoke with Dylan Platt. He was very helpful throughout the process. The application setup was quite simple and not as difficult as I feared. Dylan was friendly and patient, not just with Surepayroll questions but with questions on my State taxes. He made sure that I looked further into his comments to confirm. He made the process go smoothly from beginning to end. Review collected by and hosted on G2.com.

I don't have anything to complain about. Review collected by and hosted on G2.com.