SurePayroll Pros and Cons

SurePayroll is SOOO easy to use! Set up was a breeze! Customer service was there for any questions. Reminders (which you need when you are crazy busy) help make sure I don't miss payroll dates. The price for the service is awesome, better than any other. Review collected by and hosted on G2.com.

I can't find anything to complain about. It is easy to use and I have no issues. Review collected by and hosted on G2.com.

I love SurePayroll it's so simple to use and my account manager is there every step of the way . So glad I found this service. No better payroll service !!!!!!! Review collected by and hosted on G2.com.

Nothing, I love SurePayroll there is no better service. I will never switch services because I've tried others and they suck but SurePayroll is so simple and easy to use Review collected by and hosted on G2.com.

Chat features allow me to get help when something doesn't make sense. As a small business owner it's very valuable to me to have expert advise when things come up. Review collected by and hosted on G2.com.

I haven't ran into many problems. I had an issue with my login being rest, this was quickly handled by the support team Review collected by and hosted on G2.com.

Setup was very easy and the customer rep made

sure I was getting all the help I needed. Extremely user friendly Review collected by and hosted on G2.com.

Actually, I do not have any dislikes so far. Once I

figured out were to look for various reports it was a breeze Review collected by and hosted on G2.com.

SurePayroll is the best payroll company in my book. They always are honest, and reachable, they know how to calculate all payroll fees and taxes in advance, which saved our company thousands of dollars from others this year. I am very satisfied with my experience. and will continue on with SurePayroll as a loyal customer for years to come should all continue in the favor of our company. Review collected by and hosted on G2.com.

The least helpful thing about SurePayroll would be the time clock. I really wish timekeeping was included in the plan; not every employee is exempt. Thus a timeclock would have saved us more time and resources. I do, though understand that SurePayroll has offered us the best price and also has plans which will allow us to upgrade in the future. Review collected by and hosted on G2.com.

The most important part of us switching to SurePayroll is Ms. Swarada Dhamapurkar (Sisi). She worked with us addressing our concerns.

The pivotal point of decision was SurePayroll handling all relevant local taxes. QBOnline was not up to our expectations in that area.

Further, SurePayroll provides better reports about payroll which directly enhances our accounting. Review collected by and hosted on G2.com.

SurePayroll forces the city name to a wrong city. Our zip code 97006 was Beaverton. Now, it is Hillsboro because of city governments moved my home from Beaverton to Hillsboro. There was no physical relocation, just adjusted zones. My driver's license, our company state registration, and Federal EIN allocation show the correct city: Hillsboro.

SurePayroll must show the correct city or let me edit the city in address. Review collected by and hosted on G2.com.

SurePayroll is a great service for a small business. The system is very user-friendly and easy to learn. The cost to operate the payroll service is very reasonable for small business owners. Review collected by and hosted on G2.com.

The only dislike I have with SurePayroll is their customer service. It is difficult to get help immediately if you have a problem running payroll. Review collected by and hosted on G2.com.

SurePayroll is very easy to configure. It is super simple to use. Review collected by and hosted on G2.com.

Their 'integrations' aren't really integrated. They are pre-formatted reports. They don't have a more generic xls or csv export option. Review collected by and hosted on G2.com.

Customer service is unparalleled! The main reason I left on pay. When I call in, even if I get the wrong person they try to help me. There's no hurry to get rid of the call. They sincerely try to help you with your problem. They teat ypu like a team member or part of the family. You don't feel like an idiot when you ask a stupid question! Review collected by and hosted on G2.com.

Nothing really. I wouldn't be typing this if there was something bad to say. I hope other business owners can benefit by me sharing my experience Review collected by and hosted on G2.com.

Saves me time and the cost is very reasonable. I do not have to worry about when and how to pay the payroll taxes! Its fast and easy to use Review collected by and hosted on G2.com.

I have yet to find a downsize for SurePayroll. Review collected by and hosted on G2.com.