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Superfone Reviews & Product Details

CP
Project Coordinator
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Superfone?

It has been highly beneficial for me that Superfone offers VoIP calls, CRM platform, and Whatsapp API in one solution. This cost effectiveness compared to some highly complex and sophisticated software meant for large enterprises makes Superfone a cost effective product for my business. Review collected by and hosted on G2.com.

What do you dislike about Superfone?

It appears to me that call analytics in Superfone seem to be not well developed. This is because these features are lacking from the platform and restricts the platforms ability to offer a full communication management solution. Review collected by and hosted on G2.com.

What problems is Superfone solving and how is that benefiting you?

With VoIP calling, Superfone targets small business communication needs, stapled with CRM and Whatsapp API. It also eradicates the problem of having to subscribe to different platforms, and streamlines communication steps. Review collected by and hosted on G2.com.

Superfone Overview

What is Superfone?

Superfone provides India's 1st VOIP business phone + integrated CRM and Whatsapp API platform for growing businesses. 10,000+ companies trust Superfone for their business communications! We're 50% cheaper than expensive enterprise grade tools that are too bloated for your needs & complex for your staff to use. Say goodbye to managing multiple SIM cards with our shared multi-number management capabilities! We help sales, operations and support teams talk to customers promptly and efficiently to deliver a superior customer experience.

Superfone Details
Languages Supported
English
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Product Description

Superfone is an All-in-one business VOIP phone, CRM & Whatsapp API platform that helps small-medium businesses increase their sales. Superfone helps you share a single number with multiple staff so that you can work together to drive higher sales & deliver a superior customer experience by sharing a single number which has a built-in CRM & Whatsapp API solution. Superfone is made only small-medium businesses who want an easy to use, affordable and all-in-one solution that they can jointly operate with their team. 10,000+ businesses love Superfone across the world, try it out now! Get a FREE TRIAL now! Key highlights: - Share 1 single number with your staff - Call recording, caller tune, IVR, sequential/parallel ringing and more - Fastest lead capture CRM - Designed to drive instant lead to 1st response - Whatsapp API - Marketing, chatbots, shared inbox, Catalog - Central tracking - Track all staff activities in a single place


Seller Details
Seller
Superfone
Year Founded
2021
HQ Location
Bangalore, IN
Twitter
@superfoneapp
30 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®

Nikhil G.
NG
Overview Provided by:

Recent Superfone Reviews

CP
Claudio P.Enterprise (> 1000 emp.)
5.0 out of 5
"Affordability relative to enterprise-grade platforms"
It has been highly beneficial for me that Superfone offers VoIP calls, CRM platform, and Whatsapp API in one solution. This cost effectiveness com...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Is Superfone the All-in-One CRM and Communication Tool SMBs Need?"
All-in-One Functionality. Superfone combines business phone services, CRM, and marketing tools in one app, reducing the need for separate platforms...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Excellent experience of Superfone"
Superfone has many exciting features like report tracking means me and my sales team can check out the sales on weekly, monthly or yearly basis in ...
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Superfone Media

Superfone Demo - India's 1st business phone
India's only VOIP business phone with a shared mobile number, CRM & Whatsapp App API
Superfone Demo - Share 1 mobile number with your team
Share 1 number with your team
Superfone Demo - Auto Call Recordings
Keep track of conversations
Superfone Demo - Ringing patterns & IVR to route calls to staff
Never miss an incoming call
Superfone Demo - Powerful on-call features
Be organised to get more sales & have happier customers
Superfone Demo - Instant fresh lead alerts
Call new leads in seconds!
Answer a few questions to help the Superfone community
Have you used Superfone before?
Yes

2 out of 3 Total Reviews for Superfone

4.8 out of 5
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2 out of 3 Total Reviews for Superfone
4.8 out of 5
2 out of 3 Total Reviews for Superfone
4.8 out of 5

Superfone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Superfone?

Superfone has many exciting features like report tracking means me and my sales team can check out the sales on weekly, monthly or yearly basis in very attractive manner. We use it for our custome caller tunes and call recordings of the sales team. Also it tracks team activity and task assignment to the team members which is very productive and easy to use. And best feature is that it uses whatsapp marketing, which is most important for my company to have it because our maximum leads comes from it. Review collected by and hosted on G2.com.

What do you dislike about Superfone?

It costs very highly for their ELITE customers and IVR systems are not present in their free trial, which means user needs to take paid plans everytime. And in paid plans also, IVR lags many times and it is very slow than other CRM tools. Review collected by and hosted on G2.com.

What problems is Superfone solving and how is that benefiting you?

We do our number masking and IVR calls from Superfone for increasing sales of our services and products. Our main sales is targeted over whatsapp, so we use its integrated whatsapp API to have a broadcast groups and create a chatbots in it to do marketing of out products. Callings and recordings are done using Superfone and that's how we solve our all CRM issues using superfone. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Superfone?

All-in-One Functionality. Superfone combines business phone services, CRM, and marketing tools in one app, reducing the need for separate platforms and improving efficiency for small businesses Review collected by and hosted on G2.com.

What do you dislike about Superfone?

Limited Global Reach: Superfone is designed for the Indian market, so some features, like integrations with local ad networks or services, may not be as applicable outside this region Review collected by and hosted on G2.com.

What problems is Superfone solving and how is that benefiting you?

Its shared business phone number and permissions for team members enable smoother internal collaboration, with options like call recording, tracking, and transfer​ Review collected by and hosted on G2.com.

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