SumTotal Pros and Cons

SumTotal Learn is a very comprehensive LMS that has a very customizable environment. Review collected by and hosted on G2.com.

SumTotal Learn can be not intuitive for the average user at times. Where you think you are supposed to click, is not always where you need to go. Review collected by and hosted on G2.com.

Simplified UI and better pricing model and adoptability Review collected by and hosted on G2.com.

Versioning concept needs upgrade and there are some lack of integration with third party tool Review collected by and hosted on G2.com.

SumTotal has created a custom experience for our org, and so they have been responsive with upgrades, and the look of the tool is very nice. Review collected by and hosted on G2.com.

The tool can be clunky and difficult to use. Navigation has been difficult in the past, but they have been improving it over time. Review collected by and hosted on G2.com.

A modern look compared to some of the older Sumtotal Products. Review collected by and hosted on G2.com.

Where to start? Buttons on the site don't actually work. No longer have access to server hosting files. Very complicated administrator site with too many button and check boxes to make sure you have checked. Some basic features of older products have been eliminated resulting in a steep learning curve when upgrading to this system. New errors are being found daily.... Review collected by and hosted on G2.com.

They have a wide offering of pre-loaded course content. We looked through a library of about 2000 courses that could be auto-pulled into the LMS platform. Helped our company since we lacked a development/training office. Review collected by and hosted on G2.com.

Not as user-friendly or as visibly appealing as platforms like Bridge LMS or Torch LMS. Review collected by and hosted on G2.com.

Sumtotal has a robust LMS platform that works as it should. They also have "plug and play" professional development courses that are available. Review collected by and hosted on G2.com.

Like any other LMS, it is what you put into it. You will need to do some HTML work and customization to get it to work and look the way it should. Review collected by and hosted on G2.com.

Nothing.......................................... Review collected by and hosted on G2.com.

We used ToolBook for many years and developed a large library of content. When Apple quit supporting WMP and Flash, our content immediately became outdated. It took us millions of dollars to update the content to a new tool. In the early stages, ToolBook said they had a new product that would produce HTML5 content and needed us to upgrade our software. We did and spent thousands of dollars, only to never hear back. This is a company I will never do business with again. Review collected by and hosted on G2.com.

The new interface can be customized to our liking. Review collected by and hosted on G2.com.

• Performance Stage Tasks can’t assign based on job title.

• Versioning does not work.

• Continuous Feedback missing,

• Can’t delete an activity if users have already registered.

• Can’t remove a subscription link if users have already registered to the activity.

• Cannot designate users as proxies for others.

• Clunky for managers to view all courses currently on a user’s timeline.

Support severely lacking. Review collected by and hosted on G2.com.

I like the flexibility of the core LMS. You have the freedom to configure just about any type of learning program as is needed. I also like the flexibility with the news page. After some initial professional service, we are now able to create our own custom landing pages. I also really like working with SumTotal, the company. They are genuinely invested in their customer's success. Great customer service! Review collected by and hosted on G2.com.

The administrative mode requires skill and conscientious administration for good result. This is not an LMS for newbies nor is it for someone seeking a "simple solution". I also wish the upgrade process were more streamlined. While we get the attention we need when things don't go as planned, it'd be better if they could just be less worrying. Review collected by and hosted on G2.com.

Ease of use. It allows customization to a specific group inside of your company and automatic assignment to New Hires if you set up you Learning Plan to work with your security setups. Review collected by and hosted on G2.com.

Not much that I dislike at all. Occassionally an issue may arise from the new features they add but they fix it pretty quickly. Advanced Reporting occassionally takes a long time to pull up. Review collected by and hosted on G2.com.