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SumTotal Reviews & Product Details - Page 3

SumTotal Overview

What is SumTotal?

To thrive in an ever-changing world, individuals and organizations need adaptability, agility, and resilience. SumTotal helps develop these essential skills through powering a journey of learning and people development that is curated, compliant, predictive and generates measurable outcomes. SumTotal is driven by the belief that learning-centered talent development is the heart of HR and HR Technology and that now, more than ever, building a culture of learning is critical to growth, success and business sustainability. SumTotal provides a unified, comprehensive, Talent Development suite delivering measurable impact across the entire employee lifecycle. Our platform includes the following modules: SumTotal Learning Management: We deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of work. SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility. SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees. SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. SumTotal allows you to align the goals and performance of your entire workforce with those of the broader organization for better business outcomes. SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to understand your workforce today and better plan for your future with our intuitive succession planning tools. SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance environment that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace. SumTotal Workforce Management: Designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost. SumTotal works in partnership with you to configure a solution that matches your unique needs and processes for learning and talent management. Your satisfaction and business success are our primary objective. We bring a team of dedicated customer success, support and professional services experts to help you achieve your learning and talent development goals and are committed to being a true partner to help your organization thrive in a changing business landscape. With SumTotal in your ecosystem, you will drive adaptability, agility, resilience and business success.

SumTotal Details
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SumTotal Workforce Management is designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost.


Seller Details
Year Founded
1999
HQ Location
Santa Monica, CA
Twitter
@CornerstoneInc
13,245 Twitter followers
LinkedIn® Page
www.linkedin.com
3,619 employees on LinkedIn®
Ownership
NASDAQ: CSOD
Phone
888 365-2763
Total Revenue (USD mm)
$740
Description

Cornerstone powers the future ready workforce. With adaptive HR software designed to unite people, teams, technology, and business, our products inspire a work environment of growth, agility, and success for all. We built our AI-powered and skills-forward system for the contemporary workforce. Organizations that use Cornerstone modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success. Cornerstone serves over 6,000 customers and 75 million users and is available in 180 countries and 50 languages.


Ema G.
EG
Overview Provided by:
Revenue Marketing | Demand Generation | Marketing Operations | Salesforce

Recent SumTotal Reviews

Rohit G.
RG
Rohit G.Enterprise (> 1000 emp.)
4.5 out of 5
"Comprehensive Talent Management Solution for Organization!!"
I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manag...
AP
Allan P.Enterprise (> 1000 emp.)
4.0 out of 5
"Unified training."
Easy to locate the training you are assigned to.
Ramakrishna R.
RR
Ramakrishna R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Wonderful experience working as a client"
Best support while working as a client. Had an experience of learning new technology while doing a project for them with my client.
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0 people requested security information

SumTotal Media

SumTotal Demo - SumTotal Learning Management
Learning delivered in an engaging and intuitive experience
SumTotal Demo - SumTotal Learning Management
Playlists make access to learning content easy to locate
SumTotal Demo - SumTotal Learning Content Integration
SumTotal partners with most of the major content providers to deliver a powerful learning experience
SumTotal Demo - LMS Admin UX
SumTotal makes it easy for Admin's to build, deliver and report on all learning initiatives
SumTotal Demo - SumTotal Mobile
SumTotal delivers all the functionality your employees need via our native mobile app.
SumTotal Demo - Development Planning
Employees can easily access personalized development plans to ensure they are on track to meet their performance and career growth goals
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Video Reviews

42 SumTotal Reviews

3.3 out of 5
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42 SumTotal Reviews
3.3 out of 5
42 SumTotal Reviews
3.3 out of 5

SumTotal Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SumTotalQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SumTotal?

SumTotal Learn is a very comprehensive LMS that has a very customizable environment. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

SumTotal Learn can be not intuitive for the average user at times. Where you think you are supposed to click, is not always where you need to go. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

The Learn system allows all users to be able to access trainings in all of the locations that are required. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Simplified UI and better pricing model and adoptability Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Versioning concept needs upgrade and there are some lack of integration with third party tool Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

There was a need to perform customization and assessed various product in market, but SumTotal had a decent pricing and fast pacing nature to migrate and transform the business specification to real time in short span Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

SumTotal has created a custom experience for our org, and so they have been responsive with upgrades, and the look of the tool is very nice. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

The tool can be clunky and difficult to use. Navigation has been difficult in the past, but they have been improving it over time. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Weigh all your options. We consistently receive complaints about this tool. They have been improving it over the years, but still not Ideal. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Performance management, Learning & Development scheduling Review collected by and hosted on G2.com.

Brandon B.
BB
Online Content Developer
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

A modern look compared to some of the older Sumtotal Products. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Where to start? Buttons on the site don't actually work. No longer have access to server hosting files. Very complicated administrator site with too many button and check boxes to make sure you have checked. Some basic features of older products have been eliminated resulting in a steep learning curve when upgrading to this system. New errors are being found daily.... Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Don't upgrade now. Maybe the product will get better as time goes on. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

I haven't realized any new benefits. Supposedly the reporting is much better in this version of the LMS but we have yet to see any benefits or solve any problems with this upgrade. Review collected by and hosted on G2.com.

Gary V.
GV
Director of NCAA Compliance
Sports
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

They have a wide offering of pre-loaded course content. We looked through a library of about 2000 courses that could be auto-pulled into the LMS platform. Helped our company since we lacked a development/training office. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Not as user-friendly or as visibly appealing as platforms like Bridge LMS or Torch LMS. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Look at a few other LMS platforms out there. We went from SumTotal to Bridge LMS and much preferred the latter. There are great offerings out there beyond SumTotal. Don't sell yourself short if you have the budget. Go with a better provider. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Needed to provide critical training (e.g., compliance, regulatory, best-practice, safety, etc.) to employees on large scale level, but did not want to reduce productivity by requiring employees to attend several in-person training sessions. Review collected by and hosted on G2.com.

Lawrence K.
LK
Training Manager
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Sumtotal has a robust LMS platform that works as it should. They also have "plug and play" professional development courses that are available. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Like any other LMS, it is what you put into it. You will need to do some HTML work and customization to get it to work and look the way it should. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

It has great learning capability and the ability to be customized. It has the capability to provide onboarding if you do some work on it. Review collected by and hosted on G2.com.

Lu P.
LP
President
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Nothing.......................................... Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

We used ToolBook for many years and developed a large library of content. When Apple quit supporting WMP and Flash, our content immediately became outdated. It took us millions of dollars to update the content to a new tool. In the early stages, ToolBook said they had a new product that would produce HTML5 content and needed us to upgrade our software. We did and spent thousands of dollars, only to never hear back. This is a company I will never do business with again. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Don't Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Nothing. I'm using other vendors to solve issues they created. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SumTotal?

The new interface can be customized to our liking. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

• Performance Stage Tasks can’t assign based on job title.

• Versioning does not work.

• Continuous Feedback missing,

• Can’t delete an activity if users have already registered.

• Can’t remove a subscription link if users have already registered to the activity.

• Cannot designate users as proxies for others.

• Clunky for managers to view all courses currently on a user’s timeline.

Support severely lacking. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Run far away. Utilize something not haphazardly put together. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

We have not been able to resolve many business problems. The product never just works. Reporting is lacking. No BI tools. Review collected by and hosted on G2.com.

Ashley G.
AG
Manager, Learning Architecture and Enablement
Computer & Network Security
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SumTotal?

I like the flexibility of the core LMS. You have the freedom to configure just about any type of learning program as is needed. I also like the flexibility with the news page. After some initial professional service, we are now able to create our own custom landing pages. I also really like working with SumTotal, the company. They are genuinely invested in their customer's success. Great customer service! Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

The administrative mode requires skill and conscientious administration for good result. This is not an LMS for newbies nor is it for someone seeking a "simple solution". I also wish the upgrade process were more streamlined. While we get the attention we need when things don't go as planned, it'd be better if they could just be less worrying. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Take plenty of time to establish your requirements before implementation. If you buy and are planning your implementation, worry less with getting all of your historical data into the system. Spend your time insuring coordinators are prepared to administer the system for core learning needs. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

We are delivering our employee, reseller partner and support partner education on this system. The back-end savings of doing it all on one system is huge. Review collected by and hosted on G2.com.

Renee M.
RM
Talent Manager of People Development
Furniture
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Ease of use. It allows customization to a specific group inside of your company and automatic assignment to New Hires if you set up you Learning Plan to work with your security setups. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Not much that I dislike at all. Occassionally an issue may arise from the new features they add but they fix it pretty quickly. Advanced Reporting occassionally takes a long time to pull up. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Have your plan set on what you want to execute before you start your configuration. Knowing what you want to use it for completely before starting that path will make your life a lot easier and the product launch more successful for you. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

We have external customers who use our system and they cannot have access to all of our training items so the security allows us to lock them to what we want them to have access to. I have also been able to add a Sister company to our LMS with absolutely no worry that they will see our top secret product training coulrses due to proper security setup. Review collected by and hosted on G2.com.