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SumTotal Reviews & Product Details

Dr Leena P.
DP
Manager - Projects
Enterprise(> 1000 emp.)
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SumTotal

SumTotal Overview

What is SumTotal?

To thrive in an ever-changing world, individuals and organizations need adaptability, agility, and resilience. SumTotal helps develop these essential skills through powering a journey of learning and people development that is curated, compliant, predictive and generates measurable outcomes. SumTotal is driven by the belief that learning-centered talent development is the heart of HR and HR Technology and that now, more than ever, building a culture of learning is critical to growth, success and business sustainability. SumTotal provides a unified, comprehensive, Talent Development suite delivering measurable impact across the entire employee lifecycle. Our platform includes the following modules: SumTotal Learning Management: We deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of work. SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility. SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees. SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. SumTotal allows you to align the goals and performance of your entire workforce with those of the broader organization for better business outcomes. SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to understand your workforce today and better plan for your future with our intuitive succession planning tools. SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance environment that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace. SumTotal Workforce Management: Designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost. SumTotal works in partnership with you to configure a solution that matches your unique needs and processes for learning and talent management. Your satisfaction and business success are our primary objective. We bring a team of dedicated customer success, support and professional services experts to help you achieve your learning and talent development goals and are committed to being a true partner to help your organization thrive in a changing business landscape. With SumTotal in your ecosystem, you will drive adaptability, agility, resilience and business success.

SumTotal Details
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SumTotal Workforce Management is designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost.


Seller Details
Year Founded
1999
HQ Location
Santa Monica, CA
Twitter
@CornerstoneInc
13,244 Twitter followers
LinkedIn® Page
www.linkedin.com
3,619 employees on LinkedIn®
Ownership
NASDAQ: CSOD
Phone
888 365-2763
Total Revenue (USD mm)
$740
Description

Cornerstone powers the future ready workforce. With adaptive HR software designed to unite people, teams, technology, and business, our products inspire a work environment of growth, agility, and success for all. We built our AI-powered and skills-forward system for the contemporary workforce. Organizations that use Cornerstone modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success. Cornerstone serves over 6,000 customers and 75 million users and is available in 180 countries and 50 languages.


Ema G.
EG
Overview Provided by:
Revenue Marketing | Demand Generation | Marketing Operations | Salesforce

Recent SumTotal Reviews

Rohit G.
RG
Rohit G.Enterprise (> 1000 emp.)
4.5 out of 5
"Comprehensive Talent Management Solution for Organization!!"
I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manag...
AP
Allan P.Enterprise (> 1000 emp.)
4.0 out of 5
"Unified training."
Easy to locate the training you are assigned to.
Ramakrishna R.
RR
Ramakrishna R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Wonderful experience working as a client"
Best support while working as a client. Had an experience of learning new technology while doing a project for them with my client.
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SumTotal Media

SumTotal Demo - SumTotal Learning Management
Learning delivered in an engaging and intuitive experience
SumTotal Demo - SumTotal Learning Management
Playlists make access to learning content easy to locate
SumTotal Demo - SumTotal Learning Content Integration
SumTotal partners with most of the major content providers to deliver a powerful learning experience
SumTotal Demo - LMS Admin UX
SumTotal makes it easy for Admin's to build, deliver and report on all learning initiatives
SumTotal Demo - SumTotal Mobile
SumTotal delivers all the functionality your employees need via our native mobile app.
SumTotal Demo - Development Planning
Employees can easily access personalized development plans to ensure they are on track to meet their performance and career growth goals
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Have you used SumTotal before?
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Video Reviews

41 out of 42 Total Reviews for SumTotal

3.3 out of 5
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41 out of 42 Total Reviews for SumTotal
3.3 out of 5
41 out of 42 Total Reviews for SumTotal
3.3 out of 5

SumTotal Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SumTotalQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Rohit G.
RG
Programming Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning management, performance tracking, and talent acquisition in one cohesive platform. I have Experienced it have user-friendly interface which standouts. Its implementation and integration are also quite easy which provides easy access for both administrator and employees.

I had been using SumTotal to learn business knowledge and domain knowledge by enrolling a course on SumTotal in our company portal. Tracking of course and my performance being easy in SumTotal so sure shot its good tool. It has helped me managing course content seamlessly so most of the time I use SumTotal as go to tool. Experience with SumTotal is nice as it provides good customer support also. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy sometime. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

SumTotal helped our organization by sorting out the messy bits in managing people at work. By puttign all the important things like learning, performance, and finfing new talent in one place, it makes things easier. For me, it means spending less time juggling tasks and more time focusing on helping organization grow and succeed. Its more clear that it benefits me as well as our organization for strean line process of talent management. Review collected by and hosted on G2.com.

AP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Easy to locate the training you are assigned to. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

This is a new system to us. I dont have any dislikes at this time. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

It assignes training that needs to be completed by each user. This also applys to the cybersecurity awarness training we provide in a SCORM file to use in SumTotal. Review collected by and hosted on G2.com.

Ramakrishna R.
RR
L2-Senior Technical Support Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Best support while working as a client. Had an experience of learning new technology while doing a project for them with my client. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

I don't have any dislike. Love to work directly with the company if any given opportunity. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

While using the product in training. Review collected by and hosted on G2.com.

Jenny W.
JW
.
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Clean interface and nice graphics. Easy to read homepage. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Navigating through the screens is difficult. Never sure what to click on. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Could be a great site if navigation was improved. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Employee "self-service" site. Use for annual reviews and training. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

The variety of courses and the way each individual can choose their own or managers can assign to them. Offers flexibility and ways to improve skillset at your own pace. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

It was not user friendly and sometimes needed outside intervention to get the courses you wanted loaded Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Each employee can select the classes they want, but managers who see employee weakness can assign them as well. We see improvement in skillsets and a better understanding of some of the products we use because of these classes. It also allows for PCI Compliance courses which are vital to our business. Review collected by and hosted on G2.com.

Meena B.
MB
Information Technology Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

Development and Career growth tracking is one of the most downplayed things while working and a lot of employees do not tend to pay heed though it hits them in the end so talent management has made it easy for tracking goals. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

There is not much to dislike about the tool, its user friendly and also a lot more to explore, probably there needs to be more documentation regarding this. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

There is a lot more to be considered while using talent management. Old days used to have training courses when it comes to talent management and that showed progress in a very haywire manner and one could not even set realistic goals. This tool helps us set realistic goals that can be used to track progress during quarterly performance reviews. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

Career growth, progression and also a lot more stuff can be tracked using talent management and there are more to it in terms of reporting and analytics which can be used to track career growth. In these times where reports and dashboards are more popular, this tool makes it easy for us to glance through an employee's career growth in one shot. Review collected by and hosted on G2.com.

Amanda Y.
AY
English Second Language Teacher
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SumTotal?

I don't have so many positive things to limit this system. The system is very powerful, but not easy to use. They are a great investment but it seems that the system is very poorly structured and sincerely lacks much more. Our account manager is very responsive and helpful. There are many reporting options to choose from. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

They have a heavy customer service, the system is very inflexible. You cannot create evaluation forms, and you have to pay to have it done every year, even if it is a totally different year. The administration system is not easy to use and requires more business and navigation than normal. In addition, the learning interface is extremely difficult to work. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

The learning curve is extremely long and painful, in reality very complicated, more than we would expect, I do not know if its use is a good recommendation, however it has some advantages Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

It really didn't help us so much as I would like it to help us in the company, but some things were useful like the control of exams and evaluations, despite being tedious the profile and everything else that the system includes. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

interactive courses, embedded links, navigation through courses Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

some courses were timed or read aloud, others wouldn't let you move forward until every link was clicked Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

for regulatory courses, the locked timing was essential, but for those that are not great at navigating computer courses, we had to train them first on basic orientation - logging in, getting to course list, etc. Review collected by and hosted on G2.com.

Muhammad I.
MI
Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SumTotal?

I like the domain concept to mange the users and descentralize administration. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

High startup on implementation cost. need more rely on technical staff to setup basic things Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

we currently have to use a back door site to be able to complete fundamentals learning functions such as add learning plans, courses, etc with no resolution eta on a resolution. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SumTotal?

I like that I can self-service and complete training modules on my own schedule. The classes are easy to follow and allow me to save and come back later. There is a wide variety of topics that can be useful to employees in all levels of an organization. The classes and modules let you know the time commitment and many allow you to save and come back at a later time. You can also retest if you find you did not fully grasp the content. It is easy to go back and review the content and access for future reference. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

There were a few times that the program does not recognize my time spent on a module and I had to start over. The annual review process can be a bit painstaking. Adding activities are a confusing action for me. There were times that the activities did not upload into the selected goal and thereby reporting ans incomplete. My HR department instructed me to submit the goals as incomplete and they would correct on their end. This part of performance management was the least user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering SumTotal:

Ensure the employees are aware of what classes are available to them in order to self-manage their personal and career growth. Review collected by and hosted on G2.com.

What problems is SumTotal solving and how is that benefiting you?

I am able to select from a wide variety of training and soft skills. I have been able to monitor my career progress and goal attainment in performance management modules. The dashboard and progress meters allow me to see what items I need to focus on in my annual performance goals. . Review collected by and hosted on G2.com.