Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Stylo Alternatives

Stylo Reviews & Product Details

Verified User in Market Research
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Stylo?

Made zendesk usage quiet smooth. It was a good experience. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I don't dislike it. But it takes time to manuver. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

It helps in zendesk ticketing solutions. Review collected by and hosted on G2.com.

Stylo Overview

What is Stylo?

Automated responses & translation enhancing agent productivity & brand-alignment for Zendesk. Try Stylo for free for the first 14 days. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively. Learn more at www.askstylo.com and reach out to us with any questions!

Stylo Details
Discussions
Stylo Community
Languages Supported
Czech, Danish, German, English, Finnish, French, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Know when you’re needed without sifting through tickets. Stylo prioritizes the most pressing customer issues for you in seconds. Never miss a critical moment. How does it work? Without leaving Zendesk, Stylo scans every support ticket and lets you know how that customer is feeling- Frustrated? Delighted? And flags the most urgent tickets. So you never miss a critical moment (or VIP customer). If you want to Stop long wait times caused by ticket escalations Stop spending hours updating tags and triaging tickets Stop guessing how customers who don’t fill out a survey are feeling Stylo intro video: Meet Stylo Is it secure? Protecting customer PII is a huge concern for all our customers. Our founders come from security tech startups and take protecting customer information seriously. It’s why we’re SOCII Compliant. How long does setup take? Unlike other sentiment scoring technologies- Stylo doesn’t require any training or coding at all. It works out of the box for any industry. How much does this cost? Start with a free trial. Paid plans start at $450/mo so you can save the day & your budget. Get started by enabling this app. Reach out to us with any questions at www.askstylo.com or support@askstylo.com


Seller Details
Seller
Stylo
Year Founded
2020
HQ Location
Boulder, CO
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

AE
Overview Provided by:

Recent Stylo Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Good experience"
Made zendesk usage quiet smooth. It was a good experience.
SK
Sangeeth K.Enterprise (> 1000 emp.)
4.5 out of 5
"Stylo is an amazing tool"
The best feature of stylo is that it can translate the messages to any language and makes communication easy and smooth. It is very easy to install...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Professional Communication at its best with Stylo"
Stylo is the best AI assistant for responding to customer mails and business queries. With Stylo you can quickly address all mails at speed and ens...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Stylo Media

Stylo Demo - Stylo Assist
Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex ...
Stylo Demo - Stylo Sentiment Scores
Use Stylo Scores to create Zendesk triggers and automations that notify you or your team about frustrated customers, urgent inquiries, and help prevent messy escalations. Stylo Scores are ticket fields that update every time a ticket is changed, showing your team the current and changing emotiona...
Stylo Demo - Stylo Reporting
Get powerful insights into your ticket queues. Explore and compare customer sentiment over time, examine agent performance trends, and track key metrics at a glance. Quickly spot standout agents who are crushing their queues, unusually frustrated customers, and even tickets that are taking longer...
Answer a few questions to help the Stylo community
Have you used Stylo before?
Yes

12 out of 13 Total Reviews for Stylo

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
12 out of 13 Total Reviews for Stylo
4.6 out of 5
12 out of 13 Total Reviews for Stylo
4.6 out of 5

Stylo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SK
Assistant professor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stylo?

The best feature of stylo is that it can translate the messages to any language and makes communication easy and smooth. It is very easy to install as well ad to use. It is an amazing tool that gives a nice user experience. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

Have nothing to dislike about stylo, it is a very cool tool Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo has been helping me to get quick and proper responses to the queries and inquiries of the students that too in very less time. Stylo comes very handy while dealing with answers for large amount of questions. It makes communication much easier hence helping me save my time. Also it is very easy to install and simple to use. Review collected by and hosted on G2.com.

Rahul G.
RG
Senior Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stylo?

One of the things I like best about Stylo is its versatility. Whether you're jotting down quick notes, drafting a detailed essay, or even composing code, Stylo provides a seamless writing experience. For example, I can effortlessly switch between different writing modes, such as Markdown for formatting and plain text for simplicity, making it adaptable to various writing tasks. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

One aspect I find challenging about Stylo is the lack of integration with certain platforms. For instance, while it works smoothly on desktop and some mobile devices, it may not sync seamlessly across all platforms or offer robust collaboration features like some other writing tools. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo addresses several common writing challenges, such as distraction-free writing environments, organization of ideas, and formatting flexibility. By providing a minimalist interface and customizable features, Stylo helps me stay focused on my writing tasks without unnecessary distractions. Its ability to organize notes and documents efficiently streamlines my workflow, saving time and reducing cognitive load. Additionally, the formatting options allow me to tailor my writing to different contexts, enhancing clarity and readability. Overall, Stylo's solutions contribute to a more productive and enjoyable writing experience for me. Review collected by and hosted on G2.com.

beena n.
BN
Project manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stylo?

Stylo helps to enhance the productivity by easily identifying the tickets and accordingly prioritise them. Also its translation feature is amazing, it can translate message of any language. It automated responses of the tickets faster using generative AI with chat gpt making the resolution of the ticket easier. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

As ofniw stylo has langaugae translation feature, initially it was only one in english Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo helped to provide resolution to the ticket in faster and easier manner. It saves a lot of time and hence improved the productivity. The ticket prioritising features helped to avoid any customer escalation proactively. The features like translation of language from any to any is a great advantage that helps in effective communication Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stylo?

Stylo is the best AI assistant for responding to customer mails and business queries. With Stylo you can quickly address all mails at speed and ensure adherence to TAT. Bring in the best customer support with Stylo. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

It involves a bit of learning curve for new employees. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

For retaining customers who want a balance transfer from our bank to any other bank, we are able to draw up apt reverts for them by providing them after sales benefits and reduction of certain fees. These mail confirmations are written very professionally with Stylo. Review collected by and hosted on G2.com.

Kanwal M.
KM
Information Technology Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Stylo?

I had the pleasure of experiencing Stylo, and I must say it has truly redefined my expectations when it comes to style and functionality. What sets Stylo apart from other products in its category is its seamless integration of aesthetics and practicality with AI addition.

First and foremost, the design of Stylo is nothing short of impressive. The sleek and modern aesthetics make it userfriendly in any setting. The attention to detail is evident in every aspect, from the carefully chosen syrveys to the minimalist yet elegant design. I would highly recommend using Stylo Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I dont really dislike anything about it. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

currently nothing came into my consideration regarding problems that are being resolved so far Review collected by and hosted on G2.com.

Ronen P.
RP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stylo?

Stylo Assist has been a game changer. My support team was manually responding to every ticket that came in tapping out around 30-40 per day. Our backlog was atrocious. Anywhere from 3 to 5 days backed up.

In 1 week with Stylo Assist we caught up.

Game changer. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

We do support in multiple langugages, so before they released the multi-lingual Stylo Assist features it only worked in English. Now they have any language available to use. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

- Reads and understands every customer interaction

- Generates a unique response for every ticket

- Finds similar tickets and Zendesk Guide articles

All of this saves my team a TON of time. We were able to scale up without hiring more agents Review collected by and hosted on G2.com.

Fletcher R.
FR
Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stylo?

Choosing Stylo was one of the best decisions we made. The automated responses save us so much time and effort, allowing us to focus on more complex customer issues. But what really sets Stylo apart is their support and speed of innovation. It feels like every couple of weeks they are coming out with something game-changing and exciting. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

There’s nothing to dislike. I suppose every AI could be better, but it’s the best we found and I can’t take away points for that. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

We have been growing incredibly fast, and hiring and training is incredibly difficult. Stylo has helped fill to gap to make our existing team more efficent, and onboard new agents fast. Review collected by and hosted on G2.com.

Michael O.
MO
Más
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stylo?

I love how stylo not only reads our other tickets but also reads knowledgebase articles resulting in responses that are polite, friendly, and fully cognizant of our unique policies. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

Nothing bad at all I love it and Noah and the team are great! Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Responds to our customers and helps our agents learn our policies Review collected by and hosted on G2.com.

Timothy T.
TT
Director of Cyber Solutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stylo?

The solution itself is fantastic, and the teams responsiveness to feature suggestions that turn into reality is second to none. Stylo has set our standard for what a business relationship can be. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I can’t think of anything that we dislike. Great solution, great team. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo gives our agents the ability to quickly research and respond to tickets within Zendesk. Hiring has been tough in this market, and Stylo has helped the team scale much more efficiently. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stylo?

Stylo has been a game-changer! With it’s AI, our agents breeze through responses effortlessly - It's like having a smart assistant on demand. We looked at alternative solutions and Stylo was not only less expensive, but better than all of them. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

The only thing I'd consider a downside is how quickly they release updates. It's not a real problem for us because we are a nimble fast moving team, but for someone who wants a product that never changes this isn't it. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo is effectively an assist for every agent. It researches solutions and helps write fantastic, brand-aligned answers in any language. Review collected by and hosted on G2.com.