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225 Stripe Connect Reviews
Overall Review Sentiment for Stripe Connect
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Simple and powerful integration for securely processing payments. Review collected by and hosted on G2.com.
Can be quite finicky for managing subscriptions, for example moving customers between plans with different payment terms (eg monthly to annual). Review collected by and hosted on G2.com.
Stripe is an all in one place to manage your payment processing Review collected by and hosted on G2.com.
I dislike the dispute section of Stripe. Don't get notified very easily, and feel like there is no communication with anyone when responding to a dispute. You submit your information and that's the last you hear of it. Review collected by and hosted on G2.com.

Our organization likes the ability to see our payment history in a graphic way. The charts that Stripe provides are detailed and neat. Review collected by and hosted on G2.com.
I would like it if fraudulent customers wouldn't be counted towards the total customer count or payments. Review collected by and hosted on G2.com.
I like the clean interface and for the most part, things are intuitive to use from a UI perspective. Review collected by and hosted on G2.com.
I wish they had real-time support - live chat would be really helpful sometimes. There are some really strange things that can happen within our billing framework (subscriptions resetting, bizarre surprise charges out of nowhere), but that may have just as much to do with our API use - I didn't build that part of the framework. Disputes can take a long time to be resolved. Review collected by and hosted on G2.com.
Set up and integration was incredibly easy, all people we talked at stripe were very professional and knew what they were doing. Review collected by and hosted on G2.com.
The rates and flexibility could have been better. As a sales facilitator, we were able to negotiate better terms with a lot of stripes competitors but not with stripe and we end up using mostly another payment providers. Review collected by and hosted on G2.com.
I love Stripe. It is easy to look up payments and find out who paid what when. It is fun to use because you are getting paid and getting paid fast! It is also nice to be able to trust a system that directly affects your reporting. Review collected by and hosted on G2.com.
Onboarding was a little tough. But once you figure things out, it becomes easier. Kind of tough to look up dates paid. If you have the last 4 of the card used, that is much easier. Review collected by and hosted on G2.com.

It was easy to create new account, get started, and do testing. Testing is really easy once you understand it, and the API was straightforward and friendly. I used it both as an integration and also wrote a custom script for payments, so I have experience on both sides.
Overall, it was just a simple solution that worked and did everything I expected it to. Review collected by and hosted on G2.com.
Some of my customers don't want to pay with credit cards, and would only pay with paypal. Using stripe solves a lot of the pain of handling credit card payments, but isn't a complete solution yet. Review collected by and hosted on G2.com.
It DOES work. You can find any charge to refund a customer or track any payment Review collected by and hosted on G2.com.
Eh I’m not the most techy guy. It’s a little unuser friendly for say the average CSP or someone doing light administrative work. Review collected by and hosted on G2.com.

I love that its simple and easy to use, that its free with only the base transaction fees and that their customer service is super helpful. I love its integration with Freshbooks, this is the main reason that I use it. Review collected by and hosted on G2.com.
I wish i didn't need to sign up with Shopify just to get a free compatible card swiper for my phone and I wish they had a referral program like Square does. Also I wish they deposited funds next day like Square does, without the 2 day way period. Review collected by and hosted on G2.com.
We use Stripe for our donation processing. Fees are reasonable. It's easy to refund money if needed. I can also easily pull financial reports for our controller. Review collected by and hosted on G2.com.
No dislikes. It's much easier than the system we used before. Review collected by and hosted on G2.com.