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Stripe Connect Reviews & Product Details

Stripe Connect Overview

What is Stripe Connect?

The world’s most successful platforms and marketplaces, including Shopify and DoorDash, use Stripe Connect to embed payments into their products. Connect offers instant onboarding, embedded components, global payouts, and more—go live in weeks instead of quarters, build a profitable payment business, and scale with ease. Learn more at stripe.com/connect.

Stripe Connect Details
Product Website
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Product Description

Stripe offers solutions for web and mobile payments that are built for developers. Stripe provides a set of unified APIs and tools that instantly enable businesses to accept and manage online payments.


Seller Details
Seller
Stripe
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
249,054 Twitter followers
LinkedIn® Page
www.linkedin.com
10,671 employees on LinkedIn®
Description

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.


Katie O.
KO
Overview Provided by:

Recent Stripe Connect Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Unreliable Support and Risky to Use – Look Elsewhere for Payment Solutions"
While Stripe Connect offers a robust API and a range of features for managing payments, the functionality is only as good as the support backing it...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Versatile payment system, easy to implement too"
Stripe has several payment systems in one, also the dashboard is intutive
Donna-Liza  D.
DD
Donna-Liza D.Enterprise (> 1000 emp.)
2.0 out of 5
"Bias and not really secure"
easy to make payments but easy to be stolen
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0 people requested security information

Stripe Connect Media

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Video Reviews

225 Stripe Connect Reviews

4.4 out of 5
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225 Stripe Connect Reviews
4.4 out of 5
225 Stripe Connect Reviews
4.4 out of 5

Stripe Connect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Stripe ConnectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Stripe Connect?

While Stripe Connect offers a robust API and a range of features for managing payments, the functionality is only as good as the support backing it up. In theory, it's great for scaling payment processing, but this is overshadowed by the severe risks involved. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Stripe Connect has proven to be a nightmare for recovering funds, with unhelpful support and no clear resolution process. Stripe Connect’s support is extremely unhelpful and unreliable, particularly when it comes to resolving serious issues like fraud. Despite following all required steps and receiving guidance from multiple banks, Stripe refused to assist in recovering $5,152.25 that was fraudulently taken. Their refusal to follow standard procedures and provide necessary documentation to recover the funds leaves customers like me in a precarious position. Stripe simply took money from our account without providing any meaningful assistance in recovering it. The most significant downside of using Stripe Connect is the complete lack of accountability and support when something goes wrong. If you’re relying on Stripe to manage critical payments, beware: their failure to follow basic recovery procedures means you could lose significant funds with no recourse. I strongly recommend looking into other alternatives, such as Banking-as-a-Service (BaaS) solutions, where you can have more confidence in the support and processes to protect your business. Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Stripe Connect was intended to streamline payment processing and manage complex transactions for our business. Initially, it seemed to provide a comprehensive solution for accepting and disbursing payments efficiently. However, when a serious issue like fraud arose, Stripe Connect failed to provide the necessary support and recovery processes, nullifying the expected benefits. Review collected by and hosted on G2.com.

Donna-Liza  D.
DD
Fraud and Data Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Stripe Connect?

easy to make payments but easy to be stolen Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

there are so many unresolved disputes and unsolicited payments Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

using stripe connect we easilly find payments that were not run or detected by our system Review collected by and hosted on G2.com.

GV
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Connect?

I like that it has the most capabilities in the market. It is easy to understand how to integrate and most developers are familiar with Stripe. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Their fees are not clear for the beginning when payment methods get more complex. Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Stripe has enabled my platform to accept payments from our customers and our customer's customers. Review collected by and hosted on G2.com.

Sathya N.
SN
Customer Success Lead
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stripe Connect?

Ease of creating a payment link and share with clients Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

It asks for a new plan name every time and does not allow to have standard plan types and have them saved Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

To help us collect payments from Indian CCs which is not allowed by our billiing system Review collected by and hosted on G2.com.

MJ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Stripe Connect?

The way that I can readily access payment options invoicing etc Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

sometime customer service is slow, price could be lower Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Helps me to process and keep up with my payments Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Connect?

+ The API is very well documented

+ The support is very fast with most questions

+ Stripe supports many countries and cross border transactions

+ For us as a platform, we got our personal contact at Stripe who is very helpful Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

- With some issues, the support takes very long to give a useful reply

- If you use all of Stripes features, the fees become quite high. Especially for subscriptions in combination with different currencies

- Installment plans are not supported at all Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Collecting money from different customers on behalf of our platform users and their customers. Implementing that by yourself for a worldwide operating platform is virtually impossible. Stripe gives us a much easier tyo use way and ensures compliance to all the differnt countries' laws. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Stripe Connect?

Stripe connect allows us to become a much more global business. Stripe is supported in 46 countries and that list is growing very fast! It's also easy to use, quick to onboard new customers and gives you lots of functionality! Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

They do charge a bit more compared to other providers. Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Before launching our Stripe Connect integration the number of countries we were able to serve fully was very small. It's solving the problem of us not being a competitive global business. It's also helping speed up the process with onboarding new customers. It's a lot more streamlined compared to using other payment partners. Review collected by and hosted on G2.com.

Miriam E.
ME
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Connect?

It is so simple and so easy! I don't have to do anything, except connect it! Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Nothing - it is very user friendly and have never had any issues. Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

It makes it easy - parents pay through stripe connect in the jotform and it goes right into my account. Review collected by and hosted on G2.com.

MZ
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stripe Connect?

Stripe Connect is one of the payment gateways which can be integrated by the developers very easily so it decreases production time and the changes of payment failure after integration is also next to nil. Also it handle payment KYC which is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

There is just one flaw which I got is that Stripe connect takes too long in account varification also sometimes it leads to delay nothing else. Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Stipe Connect provides all over world payment gateway which helps us a lot in our business and improves our global reach. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Stripe Connect?

Stripe has several payment systems in one, also the dashboard is intutive Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Other closed system may be more appealing for some users with an account while Stripe relays ore on traditional payment action from the user, credit cards Review collected by and hosted on G2.com.

What problems is Stripe Connect solving and how is that benefiting you?

Can accept payments on the ecommerce Review collected by and hosted on G2.com.