Staffbase Reviews (248)

Reviews

Staffbase Reviews (248)

4.6
248 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Staffbase, which allows employees to quickly adapt to the platform without extensive training. The strong customer support and customization options enhance user satisfaction, making it a valuable tool for internal communication. However, some users note that certain advanced features can be limited, requiring additional effort for customization.

Pros & Cons

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PA
Philipp A.
Sales Manager
Enterprise (> 1000 emp.)
"Great app, very user friendly and intuitive. This makes internal communication fun!"
5/5
What do you like best about Staffbase?

The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The platform is not cheap, but worth its price. I would like a widget for embedding iFrames. Review collected by and hosted on G2.com.

LP
Lauren P.
Mid-Market (51-1000 emp.)
"Fantastic platform for internal comms!"
5/5
What do you like best about Staffbase?

The distribution list functionality is incredible, particularly the integration with Workday. Also the analytics are great. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The design functionality is largely great, but can be a bit fiddly. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"A brilliant product that makes life as a communications professional much easier!"
4/5
What do you like best about Staffbase?

StaffBase is an incredibly easy to use tool. I use it for morning media round ups daily, and was surprised at how easy it was to get to grips with the system, as I'd never used it before. The range of features to customise internal emails and align them with our brand guidelines has made life incredibly easy when settling into a new role. The integration with Outlook works seamlessly and I am able to distribute from numerous accounts. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

It's difficult for me to say, as I have no real complaints about the product - although I do prefer the name BananaTag! The scheduled distributions do not always work for me, though, so I often send my emails manually to avoid anything being missed. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Efficient tool for internal communications"
4/5
What do you like best about Staffbase?

It integrates with Outlook well, it's user friendly and creates a professional looking email. It also lets you integrate with your online training platform or event management system. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

On a PC, the content of the email only displays in the middle of the page, which means there's large blank black boxes at the edges. It's not a huge concern but would be good if this was looked at by the team at some point. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Very well organized and structured"
5/5
What do you like best about Staffbase?

There are regular appointments. Mostly once a week at the beginning of the project.

They have a very well structured plan where every important step is noted that we have to work on.

A customer success manager and a technichal contact person accompany the appointments. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Every point is strict scheduled. For a company who has not so many employers it's sometimes exhausting because not everybody has always the opportunity to work on one project. Review collected by and hosted on G2.com.

SJ
sophie j.
Mid-Market (51-1000 emp.)
"Not an expert but learning"
5/5
What do you like best about Staffbase?

Easy to use, can create and desighn very quickly. Easy to create. templates Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Sometimes the design comes out differently when you send a test. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"KISS, Keep It Simple an Stupid"
5/5
What do you like best about Staffbase?

Customer Orientation, Speed, Project Management Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Nothing i'm Happy with Staffbase, Thank You Review collected by and hosted on G2.com.

CB
Cara B.
Mid-Market (51-1000 emp.)
"Great software and excellent team to work with"
4/5
What do you like best about Staffbase?

The ease of reporting and email template design Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The time it takes to send an email through Outlook Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Powerful tool backed up by friendly humans"
3.5/5
What do you like best about Staffbase?

Staffbase makes it possible to create professional-looking corporate communications and track a range of metrics related to employee engagement with emails. I have had no trouble incorporating our brand colours, logos etc. into the templates. Our Staffbase Customer Success Manager (Reece Parker) has been on hand to help us optimise our usage, answer any queries and offer suggestions to improve our internal communications - he is friendly and knowledgeable and nothing is too much trouble. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Initially (without any training) the email builder was a little tricky to get to grips with. Again, our Enablement sessions with Reece were really useful and tailored to how we use Staffbase. Review collected by and hosted on G2.com.

Jule B.
JB
Jule B.
Communication & PR Manager
Enterprise (> 1000 emp.)
"Successful introduction of the platform and basis for a global, interactive intranet"
4.5/5
What do you like best about Staffbase?

competent team, quick assistance and tips when you need them Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

too complicated backend on global basis for editors Review collected by and hosted on G2.com.