# Staffbase Reviews **Vendor:** Staffbase **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.6/5.0 **Total Reviews:** 247 ## About Staffbase Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia. ## Staffbase Pros & Cons **What users like:** - Users find Staffbase to be very **user-friendly and intuitive** , greatly enhancing their internal communication experiences. (11 reviews) - Users commend the **fantastic customer support** from Staffbase, enhancing the experience through responsive and efficient assistance. (9 reviews) - Users find Staffbase to be an **intuitive platform** , enhancing internal communication with its user-friendly design and features. (9 reviews) - Users value the **easy access** to Staffbase through its user-friendly interface and mobile app integration. (6 reviews) - Users praise the **intuitive user interface** of Staffbase, enhancing engagement and simplifying communication across the organization. (6 reviews) - Users appreciate the **exceptional support and features** of Staffbase, enhancing ease of use and collaboration. (5 reviews) - Collaboration (4 reviews) - Communication (4 reviews) - Efficiency (4 reviews) - Functionality (4 reviews) **What users dislike:** - Users find that **advanced customization options are limited** , requiring extra effort for tailored experiences in Staffbase. (2 reviews) - Users note the **limited design options** in Staffbase, feeling improvements are needed for better visual appeal. (2 reviews) - Users find that Staffbase lacks some **essential multimedia features** , limiting functionality compared to other platforms. (2 reviews) - Users feel there are **limited options** in Staffbase, often missing essential features that could enhance functionality. (2 reviews) - Users notice **missing features** in Staffbase, like basic sorting and analytics, yet see potential improvements coming. (2 reviews) - Admin Limitations (1 reviews) - Users find the **complex setup** of Staffbase requires significant time and resources for effective deployment. (1 reviews) - Users feel the **folder organization is limited** and struggle with content management features like drag-and-drop and resizing. (1 reviews) - Customization Difficulty (1 reviews) - Difficult Setup (1 reviews) ## Staffbase Reviews ### 1. It's a great collaboration tool - like a company's personal/private social app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** The Newsfeed where all employees can post whatever they would like to share. I really haven't seen them asking questions but feel it would be a great tool to do so. **What do you dislike about Staffbase?** The lack of ability to Reply directly to a comment. **Recommendations to others considering Staffbase:** Take it for a test run with some excited potential users. **What problems is Staffbase solving and how is that benefiting you?** Communication and collaboration amongst users. Of course, these benefits are only realized from employees who have adopted the app. **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to leave a thoughtful review. We really appreciate hearing your thoughts and are glad the communication and collaboration at your org is getting a boost from your Staffbase platform! We noticed you mentioned not being able to reply to comments. At Staffbase we're really big on interaction and engagement at all levels, which is why our platform supports a number of social features like, @mentions, sharing, liking, and replying. Depending on the settings in your platform, commenting may be limited in certain channels. This is left up to you platform's admins and editors. If you'd like further details on your platform specifically, please reach out to your Customer Success Manager. Thanks again for your great feedback! -McKenzie & the Staffbase Team ### 2. It´s the state of the art tool - good design, very user friendly, reliable support **Rating:** 5.0/5.0 stars **Reviewed by:** Karin S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Staffbase?** The very easy to use backend / CMS system **What do you dislike about Staffbase?** not having direct dial through phone numbers **What problems is Staffbase solving and how is that benefiting you?** With the App you can reach all employess anywhere at anytime // it´s easy to use not only for "digital natives" but for all employees. We use it for Global Management Communication (not all employees) - it allows to communicate to different user groups within different business units. ### 3. Staffbase 2021 **Rating:** 3.0/5.0 stars **Reviewed by:** Alexandra B. | Purchasing Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Staffbase?** It is an excellent platform for interdepartmental communication. **What do you dislike about Staffbase?** Staffbase isn't intuitive to use and the interface is challenging to set up. **What problems is Staffbase solving and how is that benefiting you?** Ease of announcements, communication, etc. **Official Response from McKenzie Fritz:** > Hello Alexandra, Thank you for taking the time to leave a review. We're really glad to hear Staffbase is a major win for your organization's interdepartmental communication! However, we are a bit surprised to hear you may be facing problems with our interface. Making our platform accessible and simple to use for employees, editors, and admins is one of our biggest priorities. Just last quarter, we were highlighted as the internal communication solution with the “Easiest Admin” right here on G2. We want to understand your feedback in more detail. Your Customer Success Manager will be in touch, so can ensure a smooth and intuitive experience for you going forward. Thank you again for your time. We look forward to continuing to work together. Best, McKenzie & the Staffbase Team ### 4. Staffbase Employee App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** Staffbase is very easy to use and customize to fit our needs. **What do you dislike about Staffbase?** There is not much I can think of. We really like staffbase at our company. **What problems is Staffbase solving and how is that benefiting you?** We now have a way to communicate with employees that do not have email access. They can now receive updates real time, they do not have to wait for their leadership to share the info. ### 5. High level support, responsive professional team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Staffbase?** Short waiting time for support, caring team, excellent cooperation. **What do you dislike about Staffbase?** Nothing comes to mind that I would dislike. **What problems is Staffbase solving and how is that benefiting you?** User support, content management, statistics analysis, user attraction strategy. ### 6. Great bespoke app for company communication **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Staffbase?** This system allows you to create a bespoke app (iOS, Android, desktop) for a company of any size. The onboarding service was excellent with support, training, and ideas from the dedicated Staffbase team. **What do you dislike about Staffbase?** Could do with some more plug-in tools, but these are coming. **What problems is Staffbase solving and how is that benefiting you?** We have been able to reach staff on a range on platforms independent of their position in the company, IT skill or available technology. ### 7. Internal communication with Staffbase is really simple and modern **Rating:** 4.5/5.0 stars **Reviewed by:** Nadine S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about Staffbase?** The handling is very easy, you can reach many employees very well and it is also easy for administrators to prepare the content. **What do you dislike about Staffbase?** So far I haven't noticed anything negative except the integration with Google would be very interesting for us. **Recommendations to others considering Staffbase:** It is really a super communication platform, young and modern and can replace the conventional Internet with many. That there is an app is of course great. **What problems is Staffbase solving and how is that benefiting you?** Short communication channels, all employees are at the same level Our employees abroad also feel connected to the headquarters ### 8. Great Project and easy to handle Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2021 **What do you like best about Staffbase?** Short integration phase - Easy to use software for the Key users and admins - great support **What do you dislike about Staffbase?** Web solution is ok but the have a clear focus on the APP **What problems is Staffbase solving and how is that benefiting you?** Communication to our blue and white collars - new set up of our Intranet ### 9. Recommendation! **Rating:** 5.0/5.0 stars **Reviewed by:** SCHARRER C. | Leitung Personalentwicklung, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Staffbase?** That the product is largely self-explanatory for both admins AND users from the beginning. The continuous development of the product and the regular newsletters about the development are really helpful. **What do you dislike about Staffbase?** Videos that last longer than a few minutes or involve larger amounts of data are (still) not suitable for Staffbase because they cause long loading times and make the user lose interest. However, work is being done on this. **What problems is Staffbase solving and how is that benefiting you?** Networking of colleagues from different departments and business areas, efficient top-down communication (especially important in times of Corona), quick queries in the form of forms ### 10. Staffbase mobile employee App and social Intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Staffbase?** Great product, user and admin friendly, excellent customer support. **What do you dislike about Staffbase?** the pricing starts a little bit high for small businesses **What problems is Staffbase solving and how is that benefiting you?** Internal communication is one of the most difficult things in an organization. Staffbase helped us to improve it and reach any worker at any workplace. ### 11. Very helpful support and useful ideas in all phases of our project. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea S. | Personalreferentin, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2020 **What do you like best about Staffbase?** Projectmanangement and ideas from the team **What do you dislike about Staffbase?** Reachable only by mail and few telephone - you had to get used to that first **What problems is Staffbase solving and how is that benefiting you?** internal communication, reachability of our staff, getting them involved with a smart concept and in a practicable way ### 12. Issues Creating Content **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** The ability to communicate with employees **What do you dislike about Staffbase?** Constant glitches and always needing Staffbase support to help resolve. **What problems is Staffbase solving and how is that benefiting you?** Communication to those who don't have access to a company computer **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to leave Staffbase a review. We're sorry to hear about about your experience and would like to better understand the issue, so we can help avoid any troubles you may be facing going forward. As you mentioned, our support is completely dedicated to helping you create the most successful platform for your organization. If you haven't already spoken with your Customer Success Manager, please reach out so we can get to the bottom of this together. Simple content creation is a pillar of the Staffbase platform and we will do everything we can to ensure you have the smoothest experience possible. Thank you again for partnering with us. We're looking forward to a successful future. All the best, McKenzie & the Staffbase Team ### 13. Staffbase **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** Communication between employees in all facilities **What do you dislike about Staffbase?** Some users could not install the application easily **What problems is Staffbase solving and how is that benefiting you?** To solve communication with all levels of employment in multiple facilities. ### 14. Staffbase Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2021 **What do you like best about Staffbase?** Good planning and competent team. Really enjoyed collaborating with them. **What do you dislike about Staffbase?** I disliked the frequency of the Jour Fixe. **What problems is Staffbase solving and how is that benefiting you?** Communication with Employees ### 15. Customer service was great and the program itself is user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** Customer service, and the difference in communication it has made within the company. **What do you dislike about Staffbase?** It can be hard to locate things on my company's home page. **What problems is Staffbase solving and how is that benefiting you?** I have realized it can be a great way to express what is going on within the department and increase transparency. We are constantly reviewing things to make them more streamlined and effective. ### 16. Exactly what we were looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Staffbase?** We needed a single platform to provide news and information to employees throughout the U.S. -- with the caveat that 60 percent of our employees are non-desk, frontline workers. **What do you dislike about Staffbase?** The only piece that we're missing -- and it's probably on our side not Staffbase's is that we cannot embed our payroll app into our app so that users wouldn't have to either have two apps -- or login to the payroll website if they use the link from our app. If the payroll app were seamlessly embedded into our app, even the most reluctant employees would have all the more reason to adopt our app. **What problems is Staffbase solving and how is that benefiting you?** We can communicate with employees from the Canadian boarder, down to the Gulf of Mexico and easy to Appalachia. We have separate channels that target specific brands. We have instant push notification capability for emergencies. We can provide information in real time. We have two-way communication, which is how communication is supposed to work ... ### 17. Great Product, Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Benny G. | Director - Communication & Branding, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Staffbase?** The Staffbase newsfeed function is fantastic. You can schedule posts to be published and unpublished as well as use push notifications and email notifications. Any news channel can be targeted to a group or multiple groups and/or individual users. 2020 Update: This product was instrumental in communicating news and procedure changes to our employees. **What do you dislike about Staffbase?** There's not a great method for a document library because each file is embedded on the page or post. The workaround is to create a page in a hidden folder that holds all of your files and then you can reference them later, but that requires a basic understanding of html. **Recommendations to others considering Staffbase:** Have them build you a trial site and try out the administration functions. **What problems is Staffbase solving and how is that benefiting you?** We have multiple companies, multiple divisions in multiple states so it's really difficult to get consistent messaging out to our front line employees. With this method, we can send information to every single employee regardless of work environment, location or rank. ### 18. staffbase app easy to use, always up-to-date and great support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Staffbase?** modern look and individual features to set up channels. **What do you dislike about Staffbase?** some new features are only available with a certain contract package. **What problems is Staffbase solving and how is that benefiting you?** day to day problems but also functions that are not available yet which are collected in idea portal and might be considered for a new release. ### 19. We like it. **Rating:** 4.0/5.0 stars **Reviewed by:** Randall C. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Staffbase?** It is very easy to quickly create posts and/or modify content. It takes much less to administer than our previous intranet system. **What do you dislike about Staffbase?** I think a document management system that ties into the App would be nice. I don't really like the pages view/ I would prefer that it be displayed differently and be in alphabetical order. **What problems is Staffbase solving and how is that benefiting you?** We are able to communicate to all employees very quickly now. We use the Chat feature for Managers/Directors to directly communicate with their employees. We upload our lunch menu so employees can plan to eat in our cafeteria or pack their lunch. ### 20. Connecting to our field service team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Staffbase?** We use two features in Staffbase heavily the chat and press releases. **What do you dislike about Staffbase?** The analytics are not really sufficient to help understand who is not interacting with the app. The app is about very positive interactions, but managers need to know who is avoiding a resource. **What problems is Staffbase solving and how is that benefiting you?** We use chat assigned by the models we support. Our users send requests for help to out 230 person field team for repair suggestions, tips, and tricks to help with a symptom they are facing. This allows us to crowd source a repair instead of relying on a smaller teams experience. **Official Response from McKenzie Fritz:** > Hi there, Thank you for your great review of Staffbase. We're glad you've had so much success with your app! In case you haven't checked out our newest update yet (Release 4.4), we think you're really going to like Reach Analytics. In short: You now get a full report for every news post that shows you the exact number of total visitors for a post, the size of your potential audience, and the ratio of both figures, aka “post reach.” You can also get a quick overview of exactly who has acknowledged the post how many likes, and comments there are, etc. We think this is going to give you even better insight and help boost your engagement, even for those pesky people "avoiding" your news. If you have any questions, please let your Customer Success Manager know or feel free to reach out to me. Thanks again for your feedback. We're looking forward to continuing to work together. Best, McKenzie ### 21. Best App developer ever **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed E. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Staffbase?** Very professional support and follow up. Onboarding was amazing. **What do you dislike about Staffbase?** Nothing. All good. Everything is OK. Keep it like that. **Recommendations to others considering Staffbase:** Keep on going as you are doing it right now. You are the best. **What problems is Staffbase solving and how is that benefiting you?** User import and export. In general user management. Realized very good, quick and professional Support. ### 22. The collaboration works wonderfully, especially the quarterlies are always very enlightening. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Staffbase?** in particular the ideas giving in the quarterly - it always stimulates our future topics. **What do you dislike about Staffbase?** if there are bugs in the app :-) - but Staffbase is very helpful and everyone there does his best to fix problems fast. **What problems is Staffbase solving and how is that benefiting you?** We move our old and basic app version in the new and better extension version - it was an act of strength but now everyone in the company is happy with the fantastic results. ### 23. Hands-On Service and Extremely Easy to Use Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2020 **What do you like best about Staffbase?** The Staffbase platform for adding content to your enterprise application is EXTREMELY easy to use. Adding content requires no prrior HTML experience, and they are constantly adding widgets and new features based on what their clients are adding to the app to help make the experience easier. It was also a very short time from signing the contract to getting the backend of the app set up for us to add content. They respond instantaneously to any issues, of which there are hardly any. It is a very solid app. **What do you dislike about Staffbase?** It's really hard to dislike anything. If I had to say one thing, I would say that sometimes the cost per license should be based on those who have downloaded the app versus those who are invited because it makes it harder for larger organizations to then select employees to add and remove from the invite list if employees just haven't had a chance to download the app yet. Because then employees who are invited but have not downloaded yet are taking up licenses you are paying for, but you can't invite new employees to take up those licenses on a first-come, first-serve basis because then you would have to pay extra just to invite new employee groups (with the other option being removing the employees who have not yet downloaded to reuse those licenses to invite new employee groups). This makes it hard to drive engagement to wider employee groups. **Recommendations to others considering Staffbase:** Staffbase uses very modern technology. You may actually need to work harder with your internal IT teams where there is a connection to internal systems to ensure that their technologies can support any integration points. **What problems is Staffbase solving and how is that benefiting you?** Reaching a remote audience. This allows us to more easily send them communications and news without having to log into their laptops on the road. ### 24. Great solution for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Staffbase?** best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool. **What do you dislike about Staffbase?** well that's difficult, but so far there is nothing we dislike **What problems is Staffbase solving and how is that benefiting you?** With the staffbase solution, we are able to improve the internal communication at the various locations. Moreover, we can distriubute important information to all employees all over the world in a very short time. ### 25. Now Staffbase, always Staffbase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Staffbase?** Easy to use system (front- and backend), very flexible when it comes to changing the design, steady further development, nice features (launchpad, accordeon widget, ...), nearly no training for editors needed, nice/modern look and feel **What do you dislike about Staffbase?** Sometimes inflexible for instance when it comes to using customized HTML code (e.g. iframe, mapped pictures) **Recommendations to others considering Staffbase:** Do it you will not regret it **What problems is Staffbase solving and how is that benefiting you?** We recently launched our new Intrant with Staffbase and are now able to contact all our employees (also blue collar) through one system - before we had to send emails, letters and put up posters to maybe reach all our employees. Now we also can track how many we reached. ### 26. Open communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Staffbase?** How everyone can openly share on 1 platform for the entire company. **What do you dislike about Staffbase?** I do not dislike anything about statffbase. **What problems is Staffbase solving and how is that benefiting you?** Increasing employee engagement. ### 27. So useful during the current pandemic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Staffbase?** The great thing about the Staffbase app is it has meant that whilst we have had colleagues on furlough, we have been able to communicate with them, and update them on the business. We have also used the app to provide a way that colleagues can ask questions to the business, as well as recognising and thanking other colleagues **What do you dislike about Staffbase?** There really is nothing to dislike. As the admin it is really easy to upload content, and for the end user it is really easy to navigate **What problems is Staffbase solving and how is that benefiting you?** Being able to communicate with remote workers, and those that are not on email Given all employees the opportunity to ask questions Sharing and celebrating successes ### 28. Excellent and easy to use Social Intranet solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Staffbase?** Easy to use, highly functional, huge amount of useful features, top notch onboarding and customer support **What do you dislike about Staffbase?** Minor stability issues from time to time in desktop version **What problems is Staffbase solving and how is that benefiting you?** Realize and manage information and communication flow for decentralized teams; Fast and target group oriented communication; Employee participation in corporate communication; Promote and encourage interdisciplinary discussions; Realize knowledgement transfer ### 29. An internal communications method for all **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Staffbase?** The support and training received to get the application launched **What do you dislike about Staffbase?** Not sure there are any that i have experienced...not yet anyway **What problems is Staffbase solving and how is that benefiting you?** Communication is the biggest issue we are solving with this, particularly with those employees on non-office environments that do not have access to emails and other traditional methods of communication. ### 30. Great app and service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris N. | Marketing & PR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Staffbase?** The software and CMS is really easy to navigate and the support service from the account managers is excellent. **What do you dislike about Staffbase?** No major dislikes in using Staffbase - they handle everything in satisfactory manor **What problems is Staffbase solving and how is that benefiting you?** the app we use from staffbase has enabled us to communicate with teammates in a more interactive and engaging way. ### 31. Future-oriented service provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Staffbase?** Requests are processed quickly, Offer is constantly being expanded **What do you dislike about Staffbase?** Costs relatively high, but service is included **What problems is Staffbase solving and how is that benefiting you?** Improvement of the internal communication ### 32. Staffbase and Kaluza **Rating:** 4.0/5.0 stars **Reviewed by:** Lottie B. | Communications and Training Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2019 **What do you like best about Staffbase?** Staffbase have always been very easy to contact - they respond quickly, and always with a solution. There have been certain things I have asked if the app can do, and whenever the answer is 'no', they will always offer an alternative solution or workaround. The fact we can also make suggestions for upcoming features in the app is great. The training they provided for user management and content build is really good - helped by the fact the Administration side is so easy to use and self-explanatory. Shout out to Julien, Mariana, Alex, Amit and Mel for all their hard work helping us get our comms app up and running! **What do you dislike about Staffbase?** I'm genuinely struggling to think of anything we don't like. **What problems is Staffbase solving and how is that benefiting you?** We have the majority of our staff out in the field, so historically have found it difficult to engage with them - but we're finding with the app, they're engaging so much more (in fact, even more than our office based staff!). ### 33. An enjoyable and seamless journey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Staffbase?** Very helpful and knowledgeable team at Staffbase **What do you dislike about Staffbase?** There was nothing I disliked about Staffbase **Recommendations to others considering Staffbase:** Regular meetings to keep on tract **What problems is Staffbase solving and how is that benefiting you?** Good ideas to help with staff engagement ### 34. Staffbase has delivered exactly what we wanted from an engagement app. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Staffbase?** The back end is really simple to use, even for those who are not used to using platforms like this. The user experience has also been really positive with staff finding it easy to navigate around the app. **What do you dislike about Staffbase?** I honestly can't think of any downsides. **Recommendations to others considering Staffbase:** The staffbase implementation team were extremely helpful and supportive through out the whole process. The app delivers everything that we need. **What problems is Staffbase solving and how is that benefiting you?** We now are able to communicate to all our staff easily with business udpates and good news stories. We can engage with the teams and we already feel like a closer knit family. ### 35. Good product, lovely support **Rating:** 4.5/5.0 stars **Reviewed by:** Richard S. | Deployment Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2019 **What do you like best about Staffbase?** Upsides of using Staffbase for your internal communications are the level of engagement you can create between employees. It doesn't mather where they work, our employees are always in direct contact with eachother. It is a great way to share content with our employees as well! **What do you dislike about Staffbase?** No real dislikes to be honest. If they could improve the Push Notifcations that would be great though. **What problems is Staffbase solving and how is that benefiting you?** We had a major communication gap with our technicians. We solved this with Staffbase. Our technicians are always on the road and don't see eachother very often. With the Staffbase app we're able to create a community from all our technicians: the internal but especially the external ones. ### 36. Bananas for Bananatag **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Staffbase?** Bananatag allows me to efficiently reach out to all employees internally within the company. I enjoy receiving real time feedback. **What do you dislike about Staffbase?** There is nothing I dislike about Bananatag. **What problems is Staffbase solving and how is that benefiting you?** Bananatag has effectively boosted engagement internally. ### 37. Our employees love Staffbase! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany E. | Head of Global Communications, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Staffbase?** The platform is user-friendly, both from the admin side and from the user side. Our employees love the interface and its ability to catch up on company news on their time using the mobile app. **What do you dislike about Staffbase?** Nothing! Staffbase labs is a great tool for gathering ideas and it's wonderful that so many of them are incorporated into new product releases. **Recommendations to others considering Staffbase:** I am a one-person department managing internal and external comms for a 2300 employee company. This platform enables me to manage content easily without relying on IT support. Its analytics are great in that you can quickly tweak your content to better target comms that matter to your audience. The platform is secure and with using SSO, it's great to know that our confidential company comms can't fall into the wrong hands. **What problems is Staffbase solving and how is that benefiting you?** We needed an intranet tool that would convenient for our non-desk workers. We've really been able to engage this segment and help them feel more involved in the company. ### 38. A great partner **Rating:** 4.5/5.0 stars **Reviewed by:** Dan L. | Marketing Manager , Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Staffbase?** Their responsiveness and flexibility to meet our needs. **What do you dislike about Staffbase?** Sometimes we think of a function that we would like for our app but either the technology is not there or it's not part of our platform. Staffbase is always able to work with us on a solution however and they are always upgrading their features. **What problems is Staffbase solving and how is that benefiting you?** Our goal has always been to use Staffbase as a communications tool and that's where we see the benefit - allowing us to communicate, inform and cheer at every level of the organization even those at different units and at non-desk positions (which is most of our users) ### 39. Great app for inter-company connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda P. | Senior Brand Activist, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Staffbase?** I love that the app send push notifications to users so everyone is in the loop, regardless of whether or not they have a company email address. **What do you dislike about Staffbase?** Wish Staffbase would autotranslate our posts into our required languages. **Recommendations to others considering Staffbase:** Do your due diligence and research other products; but I'm sure you will find, as we did, that Staffbase is the superior product. **What problems is Staffbase solving and how is that benefiting you?** Finding one channel of communication for all global employees **Official Response from Lara Dobson:** > Hi Amanda, Thank you so much for reviewing! I think you'll be happy to hear that with the new release (v3.9, coming out today) users will be able to use auto-translate to see news posts in their preferred language. We're thankful for your feedback and glad you've had a good experience with Staffbase so far! Best, Lara ### 40. Great Employee Communication App!! **Rating:** 4.5/5.0 stars **Reviewed by:** David P. | VP, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Staffbase?** Very easy to use - easy to implement Flexible - with many features Love that it's a mobile app and a desktop "intranet" **What do you dislike about Staffbase?** Nothing really - - As an international employer, would love for content to be translated - which is functionality that is being tested **Recommendations to others considering Staffbase:** Review other clients and how they are setting up their sites / app - it helps to get things off on the right foot **What problems is Staffbase solving and how is that benefiting you?** Reaching a large employee population that doesn't have work email (manufacturing employees), improve the frequency of communication. We implemented this app in direct response to feedback from our employee engagement survey ### 41. Communication Management as its best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Staffbase?** Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function. **What do you dislike about Staffbase?** As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person. **Recommendations to others considering Staffbase:** Highly recommended for internal communications **What problems is Staffbase solving and how is that benefiting you?** Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding. ### 42. new user **Rating:** 4.5/5.0 stars **Reviewed by:** Kritika G. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2019 **What do you like best about Staffbase?** Internal communications has a HUGE impact on business outcomes.Using a mobile-first approach, it allows internal communicators to reach all of their employees through multiple channels such as news feeds, a mobile magazine, messenger, and surveys. **What do you dislike about Staffbase?** The Staffbase chat function offers one-to-one and group messaging. Like all other Staffbase features, chat can be unlocked individually—allowing you to pick the right features at the right time. It can be a pro and a con. **What problems is Staffbase solving and how is that benefiting you?** nothing ### 43. Personable and Informative **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Staffbase?** The personal service and dedication that I have had with my representative has been most remarkable. **What do you dislike about Staffbase?** I wish there was more social media platforms that could be integrated into the app. (i.e. Instagram, Snapchat, LinkedIn) **What problems is Staffbase solving and how is that benefiting you?** Centralizing employee communication and being able to have an online employee community. ### 44. Amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Staffbase?** It is an easy set up for new employees to download on their smartphone. Being able to share and stay connected is a wonderful thing and really helps my company stay up to date. I am always traveling, being able to check staffbase on whats going on in headquarters really puts me at ease. **What do you dislike about Staffbase?** Not much that i do not like from this tool **Recommendations to others considering Staffbase:** not applicable **What problems is Staffbase solving and how is that benefiting you?** staying up to date is the best thing for the growth on my business, no limiting beliefs ### 45. Very user friendly and staff is great with answering questions. **Rating:** 4.5/5.0 stars **Reviewed by:** Travis L. | Wellness Director, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Staffbase?** Use friendly and customer service allowed for easy integration. **What do you dislike about Staffbase?** I wish we could change peoples contact info and title as the admin without having to run a whole CSV upload. **What problems is Staffbase solving and how is that benefiting you?** Allows our employees to better connected wit what is going on in the company. ### 46. EDF Renewables **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Staffbase?** the easy of use on the back-end, look and feel of app, quick response time of support **What do you dislike about Staffbase?** the training is a lot to take in before you are actually using the app, until you are actually performing the tasks its not 100% clear. **Recommendations to others considering Staffbase:** more training in person, less "hey read this document to learn" **What problems is Staffbase solving and how is that benefiting you?** employee engagement, simplifying internal comms message, less mass emails ### 47. Staffbase experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Staffbase?** Staffbase helped me easily and seamlessly keep track of my employees via document sharing and chat! **What do you dislike about Staffbase?** Sometimes the software would crash/glitch but very seldomly. **What problems is Staffbase solving and how is that benefiting you?** Microsoft suite was not working out for the size of the company and all of our business needs. ## Staffbase Discussions - [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) - 1 comment, 2 upvotes - [View Staffbase pricing details and edition comparison](https://www.g2.com/products/staffbase/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+18%3A47%3A35+-0500&secure%5Bsession_id%5D=d5c0edd7-293f-45e8-9f7f-562e277eb883&secure%5Btoken%5D=39810562195d804d5724f463fea833da299679f6551b57514b273fe7f72fb0f2&format=llm_user) ## Staffbase Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Staffbase Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,595 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews)