# Staffbase Reviews **Vendor:** Staffbase **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.6/5.0 **Total Reviews:** 247 ## About Staffbase Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia. ## Staffbase Pros & Cons **What users like:** - Users find Staffbase to be very **user-friendly and intuitive** , greatly enhancing their internal communication experiences. (11 reviews) - Users commend the **fantastic customer support** from Staffbase, enhancing the experience through responsive and efficient assistance. (9 reviews) - Users find Staffbase to be an **intuitive platform** , enhancing internal communication with its user-friendly design and features. (9 reviews) - Users value the **easy access** to Staffbase through its user-friendly interface and mobile app integration. (6 reviews) - Users praise the **intuitive user interface** of Staffbase, enhancing engagement and simplifying communication across the organization. (6 reviews) - Users appreciate the **exceptional support and features** of Staffbase, enhancing ease of use and collaboration. (5 reviews) - Collaboration (4 reviews) - Communication (4 reviews) - Efficiency (4 reviews) - Functionality (4 reviews) **What users dislike:** - Users find that **advanced customization options are limited** , requiring extra effort for tailored experiences in Staffbase. (2 reviews) - Users note the **limited design options** in Staffbase, feeling improvements are needed for better visual appeal. (2 reviews) - Users find that Staffbase lacks some **essential multimedia features** , limiting functionality compared to other platforms. (2 reviews) - Users feel there are **limited options** in Staffbase, often missing essential features that could enhance functionality. (2 reviews) - Users notice **missing features** in Staffbase, like basic sorting and analytics, yet see potential improvements coming. (2 reviews) - Admin Limitations (1 reviews) - Users find the **complex setup** of Staffbase requires significant time and resources for effective deployment. (1 reviews) - Users feel the **folder organization is limited** and struggle with content management features like drag-and-drop and resizing. (1 reviews) - Customization Difficulty (1 reviews) - Difficult Setup (1 reviews) ## Staffbase Reviews ### 1. Good experience with a few bumps **Rating:** 4.0/5.0 stars **Reviewed by:** Deanna Z. | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Staffbase?** Maddie McKay is a great partner for us and we're so glad to have her along on the project. **What do you dislike about Staffbase?** Two things: 1) I wish the technical team had more of a sense of urgency; 2) The Idea Portal is awesome, but I feel like it's where great ideas go to die. **What problems is Staffbase solving and how is that benefiting you?** Our new mobile app has been awesome for communication, especially to our deskless employees. ### 2. Don't use the Outlook plug-in **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Staffbase?** - The amount of data available to you and the insights you can draw from it - The support available from the account management team - The ability to quickly and easily create standardised, branded content **What do you dislike about Staffbase?** - The Outlook plug-in! It's really buggy, often doesn't save your work - API is lacking, which limits what we can do with the data behind it as it won't be compatible with our dashboard - The selling - always feel like they are asking me questions so they can try and sell me more things (that said this isn't too much of a hard sell and it does seem to come from a place of understanding our business and comms challenges) **What problems is Staffbase solving and how is that benefiting you?** - Efficiency - we can create recognisable, professional-looking branded emails easily - Insight - we can use the data insight to refine our content and make recommendations ### 3. Happy customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Staffbase?** Great user experience, fast responses, very knowledgeable people **What do you dislike about Staffbase?** Minor things that don't work, I.e. @mention in news doesn't work. Many Plugins only available by purchase **What problems is Staffbase solving and how is that benefiting you?** Employee Engagement Internal communications ### 4. Great interactive tool that supports comms professionals with engaging communications **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Staffbase?** I really like the ease of use. I have used other packages previously but this one is so easy and simple to use. You don't need to be the best designer to get a product that looks professional and engaging. **What do you dislike about Staffbase?** Nothing I don't yet like. If I had to be picky, it would possibly be the way you have to log in as other users to send from that account, as opposed to simply changing the 'From' field, but it really is a minor niggle! **What problems is Staffbase solving and how is that benefiting you?** Main thing is removal of text heavy emails so bringing in more images and video content that provides an improved employee experience and a great level of engagement with the communications. ### 5. Always available and happy to help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2024 **What do you like best about Staffbase?** The team are awlays there to help and do so in a friendly way **What do you dislike about Staffbase?** A little bit more training on the software would be useful **What problems is Staffbase solving and how is that benefiting you?** Helping to communicate to all employees, especially those hard to reach ### 6. Intranet Platform Staffbase **Rating:** 5.0/5.0 stars **Reviewed by:** Ruxandra R. | Communications Manager, Diagnostic Services, Medicover, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Staffbase?** excellent client service approach, intuitive intranet platform to use, and easy to implement. **What do you dislike about Staffbase?** sometimes small issues may appear, but they are working in fixing them quickly **What problems is Staffbase solving and how is that benefiting you?** smough, efficient and mesurable internal communications ### 7. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Staffbase?** We use the news feeds for company-wide and local news, and the functionality allows us to tailor news to specific audiences. **What do you dislike about Staffbase?** It would be great to have the option to create user groups by uploading a csv file of email addresses as creating user groups for specific people (something that is to bespoke to do with the tags we have). This would help for adhoc communications. **What problems is Staffbase solving and how is that benefiting you?** The knowledge base is really handy, and the support team is helpful and quick to reply to queries. They are always followed up to make sure everything is ok. ### 8. Great Product| **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge F. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Staffbase?** Great onboarding team Very proactiv and reactiv too Very easy to implement **What do you dislike about Staffbase?** nothing for now don't see anything that we dislike until now **What problems is Staffbase solving and how is that benefiting you?** Single platform for communication Easy to publish ### 9. Intuitive and Innovate Functionality Creating Great looking Comms **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly R. | Senior Communications Manager - Head of Internal Communications - Europe and MENA, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Staffbase?** Easy to use Plug in functionality within outlook Great insights to tailor comms Ability to insert GIFs **What do you dislike about Staffbase?** Font limitations GIF Sizes Ability to resize images within the tool Need table designer **What problems is Staffbase solving and how is that benefiting you?** Makes content look nicer, easier to navigate and build newsletters using imagery and GIFs. We can also monitor the data and understand who is reading what. ### 10. Staffbase offers a very flexible and intuitive platform for internal communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Staffbase?** Great know-how and experience in the field of employee experience Strategic and conceptual consulting Competent and fast support Ideas and needs from customers are being heard, use cases are developed **What do you dislike about Staffbase?** There's actually nothing we dislike. Naturally, some specific features we would like to have, are not (yet) implemented. For a smaller organisation, the costs are on the upper level. But the product and service as well as the potential of developing use cases are worth the price. **What problems is Staffbase solving and how is that benefiting you?** With a state-of-the-art communication platform, we can reach all our staff at short notice, including non-desk workers and volunteers. As a complex organisation with different business units under one roof, we have all the possibilities for target group-specific content. This increases attention to content, staff activity, interaction and ultimately productivity. ### 11. Simple and easy internal comms tool **Rating:** 4.5/5.0 stars **Reviewed by:** Immie C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Staffbase?** Ease of use - and the syncing with Workday has been an absolute game-changer for open rates. It's so easy to make great-looking content and share it with the business. **What do you dislike about Staffbase?** The open rates were SO off before we synced with Workday. We are a Google company, so everyone's locations is the US. And the data trends in the platform don't use our Workday data. **What problems is Staffbase solving and how is that benefiting you?** Tracking employee engagement, sharing content from different users, and making it all look nice in the process. ### 12. Beautiful newsletters, not very flexible or user-friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Staffbase?** Creates beautiful newsletters/emails, integrates well into Outlook, has email test sending ability, and tracks clicks and opened emails. I appreciate the clean and consistent look you end up with. You can include videos, images, links, and quotes. **What do you dislike about Staffbase?** Limitations and many little issues that slow you down, including an inability to move things around or resize images freely (very restricted), font colors don't save (you have to keep copying hex numbers for consistency), font sizing and selection can get weird. You have to open html if the text is copied. Spacing items isn't user-friendly. I also can't copy sections from one template to a new one - it's really difficult when I need only section copied over, and need to update it! **What problems is Staffbase solving and how is that benefiting you?** My team sends newsletters and campaign reviews regularly - Stafbase has helped keep our look very consistent, dense with information, organized, and allows for streamlined resources to be included. Our team has a cohesive outward 'look' when it comes to major communications. We can track which types of communications are opened and used by our colleagues. ### 13. Easy to use software and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Staffbase?** From a user perspective there is everything you would expect from modern software-tools. From an admin perspective it is very easy to learn and then to cusotmize it. A great tool to bring your internal communication to the next level. The support team reacts fast and very competent - beginning with implemenation and ongoing to this day. **What do you dislike about Staffbase?** Minor things to be improved, such as organizing News-channels e.g. in alphabetic order or copy & paste function for pages. **What problems is Staffbase solving and how is that benefiting you?** Communication from a central point. Instead of flodding the organization with even more e-mails there is now a modern and easy to consume way to inform either the hole population or just a single target group. ### 14. Establishing a communication platform to reach all employees **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Staffbase?** Staffbase provides a platform for communicating with all employees, both desk worker and non-desk worker. We can reach all employees directly and on short notice. Furthermore, Staffbase enables us to get in contact with other customers and to build our own network of communication experts. **What do you dislike about Staffbase?** Some add-on features could have more detailed functionalities and are quite "basic". However, we see that Staffbase is constantly working on those topics like adding the reading confirmation to the chat function. **What problems is Staffbase solving and how is that benefiting you?** Staffbase enables us to reach all employees at the same time, even those who do not have an email account. It also enables the employees to give feedback and react to our communication. ### 15. Fantastic personalised process **Rating:** 5.0/5.0 stars **Reviewed by:** Harry F. | Business Communications and Marketing Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Staffbase?** The functionality of Staffbase meant that they could apply anything and everything we needed to our comms app, having in-built tools for all requirements. Flexibility of the onboarding process meant we were able to rapidly produce our app in a short period of time. The people at Staffbase were always friendly, helpful and on-hand. **What do you dislike about Staffbase?** Perhaps more hands on assistance in creating the content structure of the app. Understandably this is set up so internal admins get to know the app, and have full control over content, but if we were able to provide written content/images/plans to the Staffbase team for them to contribute to the physical building of pages/channels, the process could have been sped up even more. **What problems is Staffbase solving and how is that benefiting you?** Communications to and between frontline care staff. This reduces the burden on location managers to disseminate information in a fast-paced care environment when they have other pressing responsibilities. All colleagues can now directly see important company updates, fun news pieces, valuable policies/tools etc. They can also interact with colleagues across the group, understanding peer experience. ### 16. Perfect tool for internal communications in a global company **Rating:** 5.0/5.0 stars **Reviewed by:** Corinna D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Staffbase?** We have already been using the Staffbase employee app internationally for two years and are now expanding it to include the intranet package. Both our editors and our employees are super happy with the uncomplicated handling of the app that can be used in a web version as well as on business and private smartphones. We are more than satisfied with the functions and our account managers are also doing a great job. Thank you Staffbase for making our internal communication so much easier and better! **What do you dislike about Staffbase?** Some features could use a little more refinement. For example, you can't change a channel type once it's been set. **What problems is Staffbase solving and how is that benefiting you?** With Staffbase we can reach employees all around the world - very quick and very easy. We also like very much that they can react and comment to new posts. It's as easy as Social Media and almost everyone knows how to handle it intuitively. ### 17. Cooperation is always very satisfactory. The people at Staffbase are supportive, open and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Staffbase?** The app application itself is great and the people. I especially like that feedback is always welcome and taken into account, for example, in the features that are released on a regular basis. **What do you dislike about Staffbase?** There is really nothing negative to say. If I would give something as an improvement, then it is the - sometimes - somewhat longer waiting times for support requests by mail. **What problems is Staffbase solving and how is that benefiting you?** Staffbase's app application helps us reach all employees worldwide. We do not have many different communication platforms, only one. With a registration rate of 99 percent, the success speaks for itself. ### 18. Superb experience with a great team and awesome product **Rating:** 4.5/5.0 stars **Reviewed by:** emma j. | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Staffbase?** Flexible technology, a great account management team who really care about the success of your project **What do you dislike about Staffbase?** At times getting a new tech development idea through can take a while as it goes through a big network their end to pout it on the list **What problems is Staffbase solving and how is that benefiting you?** How we communicate and converse with our site based, front line colleagues with no email and not at a desk - encouraging celebrating success and keeping our teams informed ### 19. Great tool to optimize internal email management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Staffbase?** Very user friendly tool to create nice looking and impactful emails. Great customer support **What do you dislike about Staffbase?** Integration with active directory can be touchy **What problems is Staffbase solving and how is that benefiting you?** It really help us creating harmony in our internal communication using the email builder & shared templates. ### 20. Staffbase makes sending employee comms a breeze! **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha M. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Staffbase?** Before Staffbse, our company had no way of knowing if employees were opening our company-wide emails, much less engaging with them. Staffbase makes it easy to send nicely formatted emails while tracking all of the key metrics we were previously lacking when sending through Outlook. **What do you dislike about Staffbase?** Staffbase's process for sending a test email could be improved. Their current functionality sends from a Staffbase email address and puts a watermark over all of the pictures, so it is hard to get a feel for how your email will truly look and if the display name looks correct. I have a workaround for this, but it adds a few extra steps to the process: I clone my email draft and send it as an actual email to a special test distribution group I created. It works, but it would be great if Staffbase improved their existing test process. I'd also like to be able to send from whatever email alias I want from my account, instead of having to jump into the account that I want the email to come from in order to create and send it. **What problems is Staffbase solving and how is that benefiting you?** I'm able to create consistent-looking templates with my company's branding on them for numerous departments, so they are ready to go whenever we need to send out an email. This saves time instead of having to hunt down the right email banner. Staffbase also shows me how employees are engaging with the content we're sending. ### 21. Staffbase are incredibly helpful and offer a smooth, easy-to-use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Staffbase?** Building emails with Staffbase is incredibly simple and offers loads of great features including the ability to include images, gifs and polls. **What do you dislike about Staffbase?** Don't really have anything negative to say about the platform as it works really well for us. **What problems is Staffbase solving and how is that benefiting you?** Sending well-designed email communications is a massive benefit for us. Having the ability to customise the design and include gifs, polls and images makes our emails so much more engaging. ### 22. Best employee App on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Simon J K. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Staffbase?** -The tech support is fantastic -The customer success program is helpful to stay on track even after the roll out process was done -The level of customization -The fact that you can do everything in your own branding **What do you dislike about Staffbase?** The staffbase desktop browser app doesn't offer desktop notifiactions for the integrate chat function. The mobile app doesn't offer a "night mode" that helps to safe battery, **What problems is Staffbase solving and how is that benefiting you?** We are now able to communicate directly to blue collar worker without the need of desktop computers. The app has a great employee directory that allows you to call or contact your colleagues directly ### 23. Staffbase Emails is a great boost for your internal email communication **Rating:** 5.0/5.0 stars **Reviewed by:** Mila B. | Internal Communications Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Staffbase?** We've been using Staffbase Emails for 1 year already, and the improvement of our email communication is great. First, we have the data. With the open, read, and click rates we can analyze which types of emails perform well and which need improvements. Second, we like the simplicity of the email constructor. Before this tool, we used just Outlook for sending. Now we can play with formats, engagement, blocks, colors, etc. And this definitely improve the analytics. **What do you dislike about Staffbase?** We would love to have email personalization as it is something that makes an email more related to the recipient. I know that Staffbase is working on this feature, so we are looking forward :) **What problems is Staffbase solving and how is that benefiting you?** Staffbase Emails provide us with data about email communication. Before having this data, our requestors of communications could say that nobody reads emails. But now we can provide the data and prove the efficiency of communication. ### 24. Great product and team to help you get the best out of Staffbase. **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Staffbase?** The idea, and how it promotes colleague interaction around the business. Plus it's a fun platform to use. It bridges the gap between communications and geting colleagues to engage. **What do you dislike about Staffbase?** I would like to see a few more customisation tools, such as changing background colours and additional features, such as polls, and questions that people can engage with whilst on the app. **What problems is Staffbase solving and how is that benefiting you?** Getting information to our employees in a more interactive way and allowing colleagues to interact with each other and the information we share with them. We also run quizzes and competitions which our employees enjoy. ### 25. Staffbase Revolutionized Communication Within Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Nate M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Staffbase?** The support from Staffbase is incredible. They go above and beyond to ensure we get the support we need and get the most out of the platform. **What do you dislike about Staffbase?** I would say there are none. Any minor issues or hiccups we run into are corrected quickly, and the Staffbase team continues to develop the product to improve. **What problems is Staffbase solving and how is that benefiting you?** Bridging the gap between our highest leaders in the organization and employees on the front line. We can now communicate effectively with every employee in our organization. ### 26. Streamlines internal communications efforts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Staffbase?** Before Staffbase, our team didn't have a consistent and easy way to communicate changes and updates to our teams of 3000+ employees. Now, with customized lists and templates, we're way more efficient in reaching the right folks in a timely manner. **What do you dislike about Staffbase?** Our emails look great when opened on the mobile Gmail app, but I don't like how the margins appear on a desktop. Our team got in touch with Staffbase and unfortunately, there is no way to change it. **What problems is Staffbase solving and how is that benefiting you?** The internal comms team can now easily send various communications from the leadership team and HR teams. We recently launched a monthly newsletter, so it's really helped us deliver important news as well as fun updates. ### 27. Internal Communications tool for big complex organisations **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastian V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Staffbase?** The usability, the ease of access for different employees (blue collar, white collar), the app and web access, the intutive UI and UX and the statistics options. **What do you dislike about Staffbase?** Updates and new features are not available for everyone, especially not "old" customers, there is a lack of flexibility for smaller or medium sized organisations. **What problems is Staffbase solving and how is that benefiting you?** We can reach all of our employees at work, on their private devices and at home, although we are working in a very regulated IT environment with VPN and very harsh IT regulations. ### 28. Our new Staffbase employee app took our internal communications to a new level. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura D. | Manager Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Staffbase?** The handling in Staffbase Experience Studio is super intuitive and you can design an intranet completely according to your wishes and requirements. The app's whitelabel solution is particularly great- the corporate branding remains and employees feel even more connected to the company. The onboarding was also very good, in which the Staffbase team supported us at all times with their advice and knowledge. **What do you dislike about Staffbase?** Overall, there is not much to criticize. The Staffbase team is continuously working on new features and improvements, so that you as a customer always have the latest software. **What problems is Staffbase solving and how is that benefiting you?** Through the Staffbase employee app, we reach all employees at our different sites without exception. Whether production or office, no information is lost anymore. This makes our employees feel more informed and motivated. Our new intranet finally gives us a platform for professional, internal communication. ### 29. Track employee engagement with easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Staffbase?** Staffbase allows comms teams to easily create HTML emails and then track open and click rates. This saves time in design work and provides insight into employee engagement. **What do you dislike about Staffbase?** It can be a little bumpy to set up if you don't have the full support of internal IT. Once we worked through these challenges, it went very smoothly and is self sufficient. **What problems is Staffbase solving and how is that benefiting you?** It allows us to create professional emails using a template, branded by our design team. We can track employee engagement to understand which communications are resonating with employees. ### 30. Great app, very user friendly and intuitive. This makes internal communication fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Philipp A. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Staffbase?** The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device. **What do you dislike about Staffbase?** The platform is not cheap, but worth its price. I would like a widget for embedding iFrames. **What problems is Staffbase solving and how is that benefiting you?** This solves our problem of quickly reaching all our distributed employees on their desktops and on the move. We also provide a lot of information for our employees and various HR processes. Furthermore we use the employee directory. Employees now receive important information via push notification directly to their mobile device and can access information from anywhere. ### 31. Fantastic platform for internal comms! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Staffbase?** The distribution list functionality is incredible, particularly the integration with Workday. Also the analytics are great. **What do you dislike about Staffbase?** The design functionality is largely great, but can be a bit fiddly. **What problems is Staffbase solving and how is that benefiting you?** Staffbase entirely solved our messy distribution list issue. ### 32. A brilliant product that makes life as a communications professional much easier! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Staffbase?** StaffBase is an incredibly easy to use tool. I use it for morning media round ups daily, and was surprised at how easy it was to get to grips with the system, as I'd never used it before. The range of features to customise internal emails and align them with our brand guidelines has made life incredibly easy when settling into a new role. The integration with Outlook works seamlessly and I am able to distribute from numerous accounts. **What do you dislike about Staffbase?** It's difficult for me to say, as I have no real complaints about the product - although I do prefer the name BananaTag! The scheduled distributions do not always work for me, though, so I often send my emails manually to avoid anything being missed. **What problems is Staffbase solving and how is that benefiting you?** Prior to joining the business, morning media briefings were done in Outlook and were pure text. It looked unprofessional and inconsistent. StaffBase has allowed me to revitalise these briefings and keep them within brand guidelines. The feedback I have received has been wholly positive, and StaffBase has helped ensure that we are keeping our people informed each morning with a digest relevant to the business. ### 33. Efficient tool for internal communications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Staffbase?** It integrates with Outlook well, it's user friendly and creates a professional looking email. It also lets you integrate with your online training platform or event management system. **What do you dislike about Staffbase?** On a PC, the content of the email only displays in the middle of the page, which means there's large blank black boxes at the edges. It's not a huge concern but would be good if this was looked at by the team at some point. **What problems is Staffbase solving and how is that benefiting you?** It lets you save branded templates to save time when sending regular communications. ### 34. Very well organized and structured **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Staffbase?** There are regular appointments. Mostly once a week at the beginning of the project. They have a very well structured plan where every important step is noted that we have to work on. A customer success manager and a technichal contact person accompany the appointments. **What do you dislike about Staffbase?** Every point is strict scheduled. For a company who has not so many employers it's sometimes exhausting because not everybody has always the opportunity to work on one project. **What problems is Staffbase solving and how is that benefiting you?** They helped us to design the colors in our corporate design. This is very important for us because of the high recognition value. They helped us to configure SSO so that we just need one account. ### 35. Not an expert but learning **Rating:** 5.0/5.0 stars **Reviewed by:** sophie j. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Staffbase?** Easy to use, can create and desighn very quickly. Easy to create. templates **What do you dislike about Staffbase?** Sometimes the design comes out differently when you send a test. **What problems is Staffbase solving and how is that benefiting you?** The internal comms look great, they are hitting our employees sending key mesages. ### 36. KISS, Keep It Simple an Stupid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Staffbase?** Customer Orientation, Speed, Project Management **What do you dislike about Staffbase?** Nothing i'm Happy with Staffbase, Thank You **What problems is Staffbase solving and how is that benefiting you?** Communication ### 37. Great software and excellent team to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Cara B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Staffbase?** The ease of reporting and email template design **What do you dislike about Staffbase?** The time it takes to send an email through Outlook **What problems is Staffbase solving and how is that benefiting you?** Providing extremely useful insight into readership ### 38. Powerful tool backed up by friendly humans **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Staffbase?** Staffbase makes it possible to create professional-looking corporate communications and track a range of metrics related to employee engagement with emails. I have had no trouble incorporating our brand colours, logos etc. into the templates. Our Staffbase Customer Success Manager (Reece Parker) has been on hand to help us optimise our usage, answer any queries and offer suggestions to improve our internal communications - he is friendly and knowledgeable and nothing is too much trouble. **What do you dislike about Staffbase?** Initially (without any training) the email builder was a little tricky to get to grips with. Again, our Enablement sessions with Reece were really useful and tailored to how we use Staffbase. **What problems is Staffbase solving and how is that benefiting you?** Staffbase lets us measure engagement with our internal emails, so we can learn what types of content are most and least effective. Sometimes communications are urgent, and Staffbase allows corporate-branded emails to be built rapidly using the templates. ### 39. Successful introduction of the platform and basis for a global, interactive intranet **Rating:** 4.5/5.0 stars **Reviewed by:** Jule B. | Communication & PR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Staffbase?** competent team, quick assistance and tips when you need them **What do you dislike about Staffbase?** too complicated backend on global basis for editors **What problems is Staffbase solving and how is that benefiting you?** That we have one platform / gateway for everyone, no matter what area and country. The app solution solves the problem that non-desktop workers can also consume the information in the intranet ### 40. We love the analytics that we get from Staffbase! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Staffbase?** I love the level of detail we are able to pull from the analytics of our internal company emails. It's helped tremendously with our strategy and planning. **What do you dislike about Staffbase?** I wish that we could embed videos rather than just links directly into our communications. We have found that utilizing multiple forms of communication work well with our employees and that's one aspect that we know our users respond well to. **What problems is Staffbase solving and how is that benefiting you?** It's helping us show the value of our internal comms team. With the insight that we get through open rates and click-through rates, we can show that our communications are being viewed and leading to action from our employees. ### 41. Our Intranet front-door of choice! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Staffbase?** We are an international company that needs to inform the users of local and corporate information. With the combination of the app used on corporate and private devices and the desktop web browser version for office workers, we can easily reach almost everyone at any time! **What do you dislike about Staffbase?** From the company, there is not much to dislike. The studio editor for creating the site could need some modern enhancements. Building up the button and menu navigation can be confusing and lengthy. And the CSS and HTML possibilities could be more flexible. **What problems is Staffbase solving and how is that benefiting you?** Using the Staffbase employee solution, we now reach all employees from production and office at different sites and countries just the same! Our intranet became a professional, internal communication platform for all employees. ### 42. Excellent tool for internal communication needs **Rating:** 4.0/5.0 stars **Reviewed by:** Corina M. | Internal Communication Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Staffbase?** I like that I can reach most, if not all, of the 2,000+ employees in the organization, people with whom I have to communicate and who I could not have reached otherwise. **What do you dislike about Staffbase?** Creating news channels and associating them with news pages is sometimes burdensome. It's a tedious task, but once you get rolling, you get used to it. Also, the forms tool could use some translation options, similar to the pages/news features. **What problems is Staffbase solving and how is that benefiting you?** N/A ### 43. Staffbase Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Staffbase?** It simplifies the process of communicating information to the entire organization in a consistent way. **What do you dislike about Staffbase?** The platform has limited options in terms of how to present the content. **What problems is Staffbase solving and how is that benefiting you?** The latest update is very useful because it allows you to send emails via the web, reducing time and making it more effective. ### 44. Staffbase vs. Sharepoint - Made a very clear and correct decision with Staffbase **Rating:** 4.5/5.0 stars **Reviewed by:** Carina S. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Staffbase?** Accessibility for all employees (even without an email address), intuitive back-end, clarity for users, ease of customization (through user groups), project support by CSM, technical support from Staffbase is so well organized that we were able to implement the project almost without IT. **What do you dislike about Staffbase?** Improvement potential concerns the structure, filter functions, and clarity of the pages and news. Customization should be enhanced, i.e., users should be able to create or select their own link favorites. **What problems is Staffbase solving and how is that benefiting you?** Employee Experience, accessibility for all employees (including those without an email address and non-desk workers) via app, customization for specific user groups ### 45. Perfect tool for modern, end-user oriented workplace communication **Rating:** 5.0/5.0 stars **Reviewed by:** Christoph H. | Senior Internal Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Staffbase?** Staffbase provides a 360° view on employee communication, allowing for targeted content delivery and engaging user interaction. The tool puts communication and knowledge exchange at the center, thus building the perfect bridge to tools directed at collaboration. **What do you dislike about Staffbase?** As a standard solution, Staffbase offers limited room for customization and individual solutions. **What problems is Staffbase solving and how is that benefiting you?** With Staffbase, we can share information within our company in a more directed, targeted manner. People don't get overwhelmed by a mass of information that might not be relevant to them. In addition, it allows for interaction and direct dialog, thus helping us creat a more open, transparent corporate and leadership culture. ### 46. Powerful mail services and metrics for Gmail or Outlook **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Staffbase?** Staffbase email metrics are easy to understand and presented logically. Detailed info like heatmaps add to the "standards" of open and clickthrough rates. Easy to run reports and compare date ranges on the fly **What do you dislike about Staffbase?** Output of metrics to spreadsheet has been glitchy lately, hopefully to be fixed in a near future upgrade. More detailed metrics such as a standardized "engagement" or "attention" metric (time to view page, depth of page read, etc.) would add to the already good info. Price is fairly high for a mid-size organization. It's easy for our comms department to justify the $ but always challenging to get the finance folks to understand. **What problems is Staffbase solving and how is that benefiting you?** Staffbase provides us with metrics on our internal communications -- which have been based on Google Workspace/Gmail/Google Sites -- with much more information than can be found within the native G-suite apps. Knowing what our readers are resonating with helps us craft more of what they want and less of what they don't. ### 47. Very professional co-operation **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca F. | Unternehmensentwicklung, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Staffbase?** Very satisfying advice, the team ist very friendly and quick in helping **What do you dislike about Staffbase?** Actually nothing....the product, team and product-concept ist great! Just one little thing: more flexibility by technical recommendings for further improvement. **What problems is Staffbase solving and how is that benefiting you?** We improved our whole internal communication into an experience-driven-model. We solved the challenge of the culture transformation regarding to our fusion. Our employees are highly recommending the new app. ### 48. Great experience of delivering Internal Comms app and using email globally in a fast paced company **Rating:** 5.0/5.0 stars **Reviewed by:** Kate B. | Employee Communications and Engagement Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Staffbase?** The staff and the willingness to try new out the box innovative thinking. **What do you dislike about Staffbase?** It has only added value to my deliveries **What problems is Staffbase solving and how is that benefiting you?** Cutting through the 'death by email', allowing us to tailor our communications by forming a deeper understanding of our audience globally. ### 49. Emerald use of Staffbase **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Staffbase?** Templates that can be copied and used again for consistency blocks that make it easy to build your own content analytics allowing you to measure performance **What do you dislike about Staffbase?** initially it could be a little glitchy somethings were not initially intuative and you could end up with gaps / empty spaces in emails The add on app can be a bit hit and miss Help from Reece has navigated away a lot of this **What problems is Staffbase solving and how is that benefiting you?** reaching a global remote audience and analytics offer insight into where we are reaching templates allow us to easily build consitency for ongoing comms able to use a variety of formats ### 50. Booster for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Helmut H. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Staffbase?** It is a great feature to reach all staff members immediately by using the push notification. Even in crisis communication, especially while the COVID-19 pandemic situation, we are able to notify out staff about changes of the working situation. **What do you dislike about Staffbase?** It would be great to be able to create a folder structure in the backend to organize our content (in the frontend, this can be done with the menu). **What problems is Staffbase solving and how is that benefiting you?** Staffbase allows us to give content and quick informations to the smartphones and tablets of our staff. They now don't need to carry large folders full of documents with them to events because they have all plans, charts, information at their fingertips, even when not carrying a laptop with them. and we can reach them at events without calling them or texting messages via SMS service. Changes of information and documents are made just in time. ## Staffbase Discussions - [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) - 1 comment, 2 upvotes - [View Staffbase pricing details and edition comparison](https://www.g2.com/products/staffbase/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-11+19%3A47%3A01+-0500&secure%5Bsession_id%5D=3c2d0f32-6d58-44e3-bdc5-a02da891f0bd&secure%5Btoken%5D=2a866c67be975cd7a6f4903944d8e883d018e0b443577b857b89995c853eca70&format=llm_user) ## Staffbase Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Staffbase Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,600 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews)