Staffbase Reviews & Product Details

Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia.

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Staffbase

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Staffbase Community

Languages Supported

Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by

Benjamin Beier

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Staffbase Media

Staffbase Demo - Inspire employees with a unified communications platform

Multi-channel employee communication platform connecting companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assis...

Staffbase Demo - Supercharge every employee with Employee AI by Staffbase

AI is transforming the digital workplace. In an AI-first world, where assistants surface answers instantly, the question is: what role will the intranet play? We believe the intranet is still essential, but only if it evolves. It must move from a static portal to the trusted backbone of contex...

Staffbase Demo - Our framework for hyper-personalised experiences that supercharge employees

Employee AI really comes down to three things. Data & Context: AI is only as good as the info behind it. With the right data and context, people get answers they can actually trust. Control: Companies stay in charge. You decide what AI knows, how it speaks, and where the guardrails are. Re...

Staffbase Demo - Employee AI gives employees what they need to achieve more

Employee AI gives every employee what they need to achieve more. AI assistance available to all employees, personalized weekly digests that adapt to role and interest, and trustworthy information anchored in the company’s single source of truth.

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Joke R.

Internal communications IT

Enterprise (> 1000 emp.)

1/14/2025

"Staffbase Email to the rescue!"

4.5/5

What do you like best about Staffbase?

The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase is our go-to platform for sending out internal communications. By using a single portal/tool, we make sure we have a unified process and it's clear for everyone what to use when sending out internal communications. It also makes it easier for the rest of the company to recognize trustworthy emails. Review collected by and hosted on G2.com.

Sara S.

PDGA Radio Podcast Co-host

Enterprise (> 1000 emp.)

9/8/2023

"Great customer service experience"

5/5

What do you like best about Staffbase?

The Staffbase customer support is second to none. From initial calls to implementation to monthly maintenance, I have felt supported all along the way. Their staff is extremely helpful and knowledgeable, and they gave me all the tools our team needed to have a successful launch. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There are some limitations in the intranet side of the platform, primarily the landing pages and news pages separate which causes some challenges. But they're always seeking feedback and their product team seems open to new ideas and features, so hopefully they'll improve this in the future. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Previously, our primary communication channel was Outlook email. Everything was a stand-alone email and there was no way to track metrics. We also used SharePoint as our intranet, which leaves a lot to be desired. Now, we're able to publish timely, relevant news articles and teammates can engage with it. We're also about to build email and newsletter templates for a consistent, modern look and feel. Lastly, we're able to track data which helps inform our decisions and strategy. Review collected by and hosted on G2.com.

Cora F.

Mid-Market (51-1000 emp.)

6/5/2025

"Flexible and modern employee app, is well-used and has regular updates and lounges"

4.5/5

What do you like best about Staffbase?

The flexibility and the easy handling for administrators and employees Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Many changes in contact persons and also some functions like the search for contributions for employees Review collected by and hosted on G2.com.

Oliver W.

Mid-Market (51-1000 emp.)

6/5/2025

"Very good product. Service needs improvement."

4.5/5

What do you like best about Staffbase?

Very diverse products for the employee Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The non-personal service. No direct contact. Review collected by and hosted on G2.com.

Philip B.

Assistant Regional Director

Enterprise (> 1000 emp.)

12/22/2022

"We love Staffbase"

4/5

What do you like best about Staffbase?

Staffbase helped us to connect to our frontline staff, bridging the gap between the organisation and their employees.

The system is very easy for creating channels, news and scheduling content, and the employees love posting their good news stories. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

We live everythig about the product, nothing to dislike Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Prior to this we had an intranet which was only accessible by home managers.

Sharing news and stories was very hit or miss, whether they would reach the front line staff.

Other comms would have to be sent to managers and then printed for staff to read, which added to managers already busy workload and also delayed those comms at times.

Now we can reach a high portion of front line staff very quickly and easily and see exactly what people are interested in.

Invaluable Review collected by and hosted on G2.com.

Jennifer F.

Mid-Market (51-1000 emp.)

6/5/2025

"Positive experience with the user"

5/5

What do you like best about Staffbase?

Push of News

Surveys

Forms

Push of Photos

Calendar Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Sometimes the support takes a long time to answer. Review collected by and hosted on G2.com.

Andrew R.

SVP Marketing & Communicatiobs

Enterprise (> 1000 emp.)

6/4/2024

"Fantastic internal communications tool"

4.5/5

What do you like best about Staffbase?

Staffbase is a very comprehensive tool which allowed us to create an internal communications platform with all the functionality that we required. The Staffbase success team were fantastic and provided invaluable assistance to us in building and deploying our platform. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Staffbase is a relatively complicated tool so requires signifncant time and resource to deploy. This is to be expected given that it is very comprehensive but without the right level of internal resource it won't achieve its potential. The menu in the app version is a bit "clunky" and not as slick a UX as other mobile app menus. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Our primary problem was that not all of our staff members have access to company e-mail. There are also limitations in terms of what they can access on their desktop PCs because the majority of them operate in PCI compliant environments. Staffbase has helped us communicate with all team members. It has also allowed for 2-way communication and the ability for much more targeted communication. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

2/5/2025

"Great SaaS tool and fantastic support to establish an interactive intranet"

5/5

What do you like best about Staffbase?

I particularly appreciate the personal support and the quick advice during the implementation phase Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There is hardly anything to criticise. Some of the specific features could be more sophisticated, such as the file manager. I'm hoping for more functionalities in the software in the future. Review collected by and hosted on G2.com.

Julian H.

PR-Referent

Enterprise (> 1000 emp.)

1/4/2023

"A great solution for internal communication"

5/5

What do you like best about Staffbase?

Easy to work with. We can change adapt almost everything by ourselves and fitting to our needs.

The support is friendly and helpful. We had a great Team, that supported us during the launch of our App. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

It is a bit inconvenient to change the profile of single users. Nevertheless it is easy to change hundreds of profile with a single import of data. Review collected by and hosted on G2.com.

Simon B.

Marketing Allrounder

Mid-Market (51-1000 emp.)

1/16/2023

"The cooperation with Staffbase has worked well."

4/5

What do you like best about Staffbase?

What I liked most was the professional handling. You could tell that the employees know what they are doing. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

I can't report much negative. The price is a bit high but good products simply cost money. Review collected by and hosted on G2.com.

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What is Staffbase used for?

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Tech Etch

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Last activity about 4 years ago

I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.

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