Easy to work with. We can change adapt almost everything by ourselves and fitting to our needs.

The support is friendly and helpful. We had a great Team, that supported us during the launch of our App. Review collected by and hosted on G2.com.

It is a bit inconvenient to change the profile of single users. Nevertheless it is easy to change hundreds of profile with a single import of data. Review collected by and hosted on G2.com.

What I liked most was the professional handling. You could tell that the employees know what they are doing. Review collected by and hosted on G2.com.

I can't report much negative. The price is a bit high but good products simply cost money. Review collected by and hosted on G2.com.

The App is easy to administrate and develop also for non IT Admins. Staffbase is constantly working on optimising the App including custom feedback. Great Customer Support. Review collected by and hosted on G2.com.

Some of the most important optimisations for customers need a long time to be implemented. Review collected by and hosted on G2.com.

The implementation and support team are so so helpful and knowledgeable, and appear to be very agile in identifying and fixing issues/requests Review collected by and hosted on G2.com.

Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, sort by first name/last name on directory, those sorts of things Review collected by and hosted on G2.com.

very easy usage, usage experience, creating new pages and news, i like all the employees Review collected by and hosted on G2.com.

expensive and always more packages needed Review collected by and hosted on G2.com.

Customization. User friendliness. Language/translation settings. Customer support. Review collected by and hosted on G2.com.

Everything fits. The whole experience with Staffbase was great. Review collected by and hosted on G2.com.

Be up-to-date, handling, flexibility, creative freedom Review collected by and hosted on G2.com.

The view of table formats in, for example, schedules, searching for older posts Review collected by and hosted on G2.com.

When I was looking at new Employee Communications tool, I searches around the whole market to explore my options. I settled on Staffbase due to the breadth of functionality on the platform, and the continuous development with new additions being added on a quarterly basis. The project team were relentless and efficient in delivery of the app build and have helped us launch to the business. The biggest draw for me was the fact I didn't need our internal IT team to deliver the project - we needed them for the more technical aspects such as setting up app store access and linking to our systems but the rest of the project was delivered by my team.

Their experience has helped deliver a product that has been well received by colleagues in our business, with user experience being highlighted as being extremely positive. Our signup rate after just 6 weeks is on a par with industry benchmarks and we are now working with out Customer Success Manager to identify areas for improvement. The recently implemented Ai tools also help us deliver content which we would struggle to turn around being a very small comms team.

The fact we have an App, Desktop Intranet and Email system all in the same platform now makes our comms more efficient and we can react to important announcements quickly whereas previously our comms needed support from external designers. Review collected by and hosted on G2.com.

I think the biggest issue with Staffbase is 'you don't know what you don't know'. The sheer breadth of functionality and possibilities within the App & Intranet is unlimited - the issue is knowing about some of the functionality that exists. I have come across things when in discussions with Staffbase staff, or on occasions with other Staffbase customers. The problem is implementing everything!

The backend studio is a little bit clunky in places, but with the constant improvements being implemented, it is getting better all the time. Overall though, with a bit of practice, it is very intuitive and you can quickly create content on a page so any comms teams without IT or web development knowledge can easily create pages. Review collected by and hosted on G2.com.

Very user friendly intuitive plattform with a lot of features.

Great customer support especially with regard to planning and implementaion process Review collected by and hosted on G2.com.

Some solutions could be a bit more adjusted to indivual demands. Review collected by and hosted on G2.com.

Staffbase is easy-to-use and intuitive for colleauges using it for the first time. We use it within our internal communications team and I use it multiple times a week. It's great as it gives you all the data you could need. When an issue arises or I have a question, their customer support is brilliant, shout out to Todd! He was supportive, friendly and answered in a timely manner until my issue was resolved. Review collected by and hosted on G2.com.

It would be great to have more freedom/ease of use when designing emails and templates. Review collected by and hosted on G2.com.