Stable Reviews & Product Details

I've been a happy customer of Stable since 2019, when they first launched out of YC. Their support is very responsive and receptive to feedback, and the product experience is great.

Stable sends an email notification every time I get mail, so I can scan and view mail while barely leaving my inbox. They scan with OCR and put the mail sender in the subject line so it is searchable from my inbox. Review collected by and hosted on G2.com.

- Some sort of cloud storage integration would be really cool — e.g. being able to automatically sync/save scans to Google Drive or S3

- More organization tools beyond tags would be cool (e.g. folders)

- It'd be nice if they supported bulk forwarding; right now, you have to pay to forward each mailpiece individually.

- As someone who lives in San Francisco, relatively close to a physical Stable location, being able to pick up some packages / mailpieces in person would be great; it doesn't really make sense to pay $20 to forward a package half a mile

- The web app could use a few UI/UX tweaks and optimizations to be easier to use / snappier, e.g. it'd be nice if the "Mailroom" page had infinite scroll; not sure if the JavaScript bundles are code-split so the initial load of the web app feels slow Review collected by and hosted on G2.com.

Stable has proven to be an excellent tool for our needs. Their team is highly communicative and responsive, providing support whenever needed and helping us quickly with any specific requests. The tool functions seamlessly, delivering consistent results as expected, and we couldn’t be more satisfied with its performance. Overall, Stable has been a reliable partner, meeting our expectations at every turn without any issues—highly recommended Review collected by and hosted on G2.com.

Pricing for companies with very low mail volumes Review collected by and hosted on G2.com.

I've tried several of Stable's competitors (Earthclass Mail/LegalZoom, iPostal 1, Anytime Mailbox, Clevver), and the combination of features & price makes Stable the best choice for me.

I own several small businesses (as well as manage things for several elderly family members). So, we have many recipients between my husband, my business partner, the businesses, and multiple family members for whom we receive mail. Many other services charge extra recipients, even if they only receive a few pieces of mail a year; I found Stable's pricing model to be more cost-effective for this scenario. They were also the easiest to implement of all the services I've used.

I've had occasion to contact support several times, and they've always responded promptly and been quite helpful. They also seem very receptive to receiving enhancement requests.

The scans have been very accurate so far.

They have quite a few address locations available, and in the few months I've been with them, they've added several more.

Overall, while some things could be improved (and to be fair, I'm incredibly particular), I'd recommend Stable. Review collected by and hosted on G2.com.

My primary dissatisfaction with Stable is its user interface. While it's very clean and modern looking, it seems less friendly to me than the Earthclass Mail/Legal Zoom UI. Mail is shown as "tiles" in the inbox versus more of an email inbox sort of view. At the very least, there should be a way to toggle to this sort of view. Also, there's no way to multi-select items and then choose the action you'd like to take with them (e.g., forward, shred, download, etc.), which is the most intuitive flow based on applications most people use daily. You can accomplish the same thing in their interface, but you first have to select the action and then select the items. It's contrary to how most other sites and apps work (especially email). Also, some things take extra clicks, e.g., when you're viewing a piece of mail, you can't click an arrow to move to the next unread message or the following message in the inbox. Rather, you need to click back and be sure to remember the location of what you just viewed among the tiles, as you'll need to select the next item manually.

Another item I was surprised about, as I don't recall it being mentioned in onboarding (although I may have missed it), is that while they have many address locations, the mail is all forwarded to their San Francisco offices before it's scanned. Since my address is in Boston, there may be additional delays before seeing the mail. For comparison, Earthclass/LegalZoom operates all its facilities, and scanning is done locally. Hopefully, as Stable grows, they'll add more geographically diverse scanning facilities to expedite things.

While I may sound very critical, none of these items are dealbreakers, and Stable is the right choice for my use case. I encourage anyone looking for a similar service to check them out. Yes, I find the interface somewhat frustrating, but we do not receive a large enough volume of email for where it takes an appreciable amount of time. Review collected by and hosted on G2.com.

Our company has been Stable customers for about 4 years. It operates as our office manager and seamlessly handles our mail, registered agent, check deposit and more. It's easy to use and implement, has very responsive customer support. We use it frequently to manage our mail so we dont miss important documents from the goverment or other entities. Review collected by and hosted on G2.com.

We cant wait for stable to take on more services so we can consolidate our tech stack. Review collected by and hosted on G2.com.

Stable is the perfect fit for startups that want a permanent address for the government/banks/etc. and want help with the admin work of scanning mail. They do exactly what they say they do:

1. Give you a non-PO box physical address (because the government and banks hate PO boxes for some reason)

2. Scan all of your mail

3. Shred anything that you need shredded

Friends don't let friends use their home address for their business (I've done this... big mistake). Just get Stable and you'll be glad you did. Review collected by and hosted on G2.com.

For a while their check cashing service didn't work with Mercury. Not sure if this has been fixed yet; not a huge deal though! Review collected by and hosted on G2.com.

What I like best about Stable is how easy and fast it makes reading my scanned incoming mails. The streamlined process ensures I can access important documents without delay, saving me time and keeping my workflow efficient. Review collected by and hosted on G2.com.

What I dislike about Stable is that sometimes I receive scanned letters upside down. It would be great if the person scanning the mail could pay closer attention to the orientation of each sheet, or if there were an automatic system in place to rotate them correctly. This would save me time and make the experience much smoother. Review collected by and hosted on G2.com.

Stable has been an outstanding tool for our team’s needs, especially as a startup. The platform functions smoothly, delivering consistent, reliable results that have been crucial for our operations. Their team is exceptionally communicative and responsive, readily providing support and addressing our specific requests with speed and efficiency.

Stable’s affordable rates are well-suited for new companies, and their partnership with Stripe Atlas gave us a three-month free offer—a huge help for us as a newly established company. Overall, Stable has proven to be a dependable partner, meeting or even exceeding our expectations across the board. Highly recommended! Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike about Stable. The only minor issue we’ve noticed is a slight lag with mail notifications—they tend to arrive a bit behind the website inbox updates. However, this hasn’t significantly impacted our experience, and overall, the platform still runs smoothly and meets our needs. Review collected by and hosted on G2.com.

Stable has truly nailed what it means to handle virtual mail effortlessly. We changed our address from one of our founder's homes to Stable. The platform makes managing and sorting incoming mail as easy as it gets, with a super intuitive, modern dashboard that stands out from other clunky services in the space. The entire experience feels incredibly refined, designed with usability in mind. Customer support is amazing, always can get in touch with someone and so helpful Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike. As a growing product, I'd love to see them add sending mail from PDF or allowing me as an individual to send route my personal mail to them. Review collected by and hosted on G2.com.

Stable has truly simplified our day-to-day operations by offering a user-friendly interface and reliable performance that we can count on. I appreciate the range of customizable options and seamless integration with the other tools we use. The support team is responsive and knowledgeable, ensuring any issues are resolved promptly. Stable is a time-saver that allows our team to work efficiently without having to worry about tech hiccups. Review collected by and hosted on G2.com.

While Stable has been a valuable tool, there are occasional delays in receiving updates on new feature rollouts. It would be great to have more frequent insights into upcoming features or enhancements to keep our team ahead of the curve. Additionally, a few advanced customization options could further optimize our workflow. Review collected by and hosted on G2.com.

Stable has been an incredible asset for our remote office structure! With departments spread across the U.S., managing incoming mail could have easily become chaotic and costly. However, Stable ensures that each piece of mail reaches the right department promptly. The tool is user-friendly, with intuitive features that simplify managing an online mailbox, and the processing speed has been impressively reliable. We especially appreciate Stable's tagging and archive system, which keeps our mail organized and allows us to retrieve any piece—even months later. Stable's consistent, upfront pricing makes it a trustworthy choice for ongoing needs, and it has saved our team significant time and effort. Highly recommend it for any remote setup! Review collected by and hosted on G2.com.

I have not found any issues with Stable, it really has been a wonderful tool. Review collected by and hosted on G2.com.