SRA Screening Pros and Cons

The absolute hands-down best part of SRA is the customer service. We were provided excellent training and tutorials at the beginning and it has continued every since then whenever I have had a question or issues. Klasey Wojcik and Lauren Bell are in the top 1% of showcasing what excellent customer service should be. Their quick attentiveness and availability has been an absolute pleasure. Review collected by and hosted on G2.com.

I can categorically say that I do not have one single complaint about SRA. Review collected by and hosted on G2.com.

SRA Screening helps us address critical business challenges by streamlining our background check processes for both employment and tenant screening. This ensures we make informed decisions, reduce risks associated with hiring and leasing, and maintain a safe and trustworthy environment. The platform's efficiency also saves us time and resources, allowing us to focus on core business operations. Review collected by and hosted on G2.com.

Nothing! They have been great in time efficiency and that is my number one priority. Review collected by and hosted on G2.com.

I have been using SRA Screening for our company's background check needs, and I couldn't be more satisfied with their service. Their customer service is excellent, consistently providing prompt and helpful responses to all our requests. They are incredibly flexible and adapt seamlessly to our specific needs, making the entire process smooth and efficient. I highly recommend SRA Screening to anyone in need or reliable and responsive background check services. Review collected by and hosted on G2.com.

Nothing. Everyone I have worked with has been very friendly and helpful. Review collected by and hosted on G2.com.

When it comes to these kind of platforms, customer service is always a huge aspect that I look for. When it comes to using SRA, my rep Sheryl who I've been working with for the last 3 months has been extremely helpful with any background related questions I have and to add the cherry to the top, she's super quick with responses.

SRA itself is very easy and seamless to use. Reports are very detailed and easy to read/decipher. Review collected by and hosted on G2.com.

Sometimes SRA needs to do a further investigation on an applicant which costs additional money but that's nothing SRA or I can control. Review collected by and hosted on G2.com.

Any time I have a question or need help, I get a reply within minutes! My time is valuable and knowing that my questions can answers quickly is so important. Review collected by and hosted on G2.com.

I don't think there is anything I dislike. Maybe pricing is sometimes out of my budget especially using the 3rd party verification but other than that, no issues. Review collected by and hosted on G2.com.

The meticulous attention to detail and exceptional customer service provided to each candidate ensures a swift and efficient process. They are always just a phone call away, promptly resolving any issues that arise. Review collected by and hosted on G2.com.

There is nothing I dislike about SRA. The team is amazing and goes the extra mile to help our canidates. Review collected by and hosted on G2.com.

SRA offers a user friendly website. The team reaches out to keep us updated if there is a delay or an extra charge for a certain state. Review collected by and hosted on G2.com.

I haven't found anything in over a year that I dislike. Review collected by and hosted on G2.com.

Their response time is usually very fast. Review collected by and hosted on G2.com.

Nothing at this time, any delays are no fault of SRA. Review collected by and hosted on G2.com.

Incredible customer service. They are willing to listen to you and act FAST. Their follow up skills had me amazed! Review collected by and hosted on G2.com.

Nothing. It was a great experience with SRA Screening. Review collected by and hosted on G2.com.

Fast and accurate. If there is something else needed, they get it done as soon as they can and with updates. Review collected by and hosted on G2.com.

There is nothing that I dislike about SRA screening so far. Review collected by and hosted on G2.com.