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Squiz DXP Reviews & Product Details - Page 3

Squiz DXP Overview

What is Squiz DXP?

Squiz’s SaaS Digital Experience Platform (DXP) makes it easy to build, manage and optimize omnichannel experiences fast and at scale – from websites and apps to intranets and portals. It allows customers to move beyond static content management to dynamic, omnichannel experience creation. As the most composable DXP in the market, Squiz’s promise to customers is that you can come as you are. Bring the tools and systems in your tech stack, add or swap capabilities as you need, and deliver experiences from one unified platform. No need to replatform, no vendor lock-in. Squiz DXP includes the core capabilities you need to build brilliant experiences fast, while remaining stable and secure. These include: - Experience Management - Content and Asset Management - Forms - Search - Conversation - Optimization - Personalization - Integration - Delivery - Platform

Squiz DXP Details
Languages Supported
English
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Product Description

Squiz DXP includes the core capabilities you need to build brilliant experiences fast. They can be interchanged with your tools of choice, without breaking any end-user experience. Content Management; Manage, edit, store and share text based content. Asset Management; Manage, edit, store and share digital assets. Experience Management; Bring your text, assets, and designs together to build immersive digital experiences, fast. Forms; Build and publish simple or complex forms with no code. Search; Make all content discoverable and easy to locate, regardless of the source. Conversation; Interact with digital experiences in a different way, with AI-powered, highly governed chatbots and virtual agents that can perform transactions. Optimization; Experiment and measure outcomes with insights and recommendations to improve customer interactions. Personalization; Collect, unify and segment customer data to drive personalized experiences across all channels. Integration; Connect to Squiz and third-party capabilities fast with low-code, secure and robust integrations. Delivery; Deliver fast and secure omnichannel solutions to users, while maintaining high performance. Platform; A secure and stable foundation that unifies and monitors DXP capabilities and services.


Seller Details
Seller
Squiz
Year Founded
1998
HQ Location
Sydney, New South Wales
Twitter
@SquizGlobal
1,015 Twitter followers
LinkedIn® Page
www.linkedin.com
364 employees on LinkedIn®
Description

Squiz is a global digital experience company that has been serving leading organizations in government, higher education, and enterprise sectors since 1998. Their mission is to reduce the complexity involved in creating services online that improve lives offline. Specializing in mid-to-large, service-led organizations, Squiz enables customers to deliver multi-channel digital experiences with lean digital teams and large groups of non-technical content editors.


Mary-Clare R.
MR
Overview Provided by:

Recent Squiz DXP Reviews

GB
Gerald B.Small-Business (50 or fewer emp.)
4.5 out of 5
"The customer support is quick"
The customer service crew is outstanding, constantly making sure my requirements are met and problems are resolved as soon as possible. The user ex...
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"Rough Onboarding Experience"
If you need things out of the box, this will work.
SS
Steve S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Solid tech, wrapped in stellar service"
Very clean integration options, nicely segmented admin and tuning features, and remarkably flexible and responsive support options. Tremendous team...
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Squiz DXP Media

Squiz DXP Demo - Squiz DXP
Access all capabilities and drive your digital experiences from one platform.
Squiz DXP Demo - Build and optimize web pages fast
Build pages faster using reusable components with a “design once, reuse anywhere” approach. Optimize for higher user engagement or conversion with built-in A/B testing.
Squiz DXP Demo - Personalize digital experiences
Maximize user engagement by delivering tailored content to different segments of your audience.
Squiz DXP Demo - Always be on brand with reusable components
Implement design systems and reuse content across sites with a library of pre-built components.
Squiz DXP Demo - Adhere to accessibility standards
Understand how well your site conforms to WCAG standards and how you can improve the compliance of your website.
Squiz DXP Demo - Make content discoverable with AI-powered search
Set up and manage your search, results and reporting with your Search Dashboard. Curate and tune search results with AI to serve your users relevant content and drive specific actions on your sites.
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26 Squiz DXP Reviews

4.3 out of 5
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26 Squiz DXP Reviews
4.3 out of 5
26 Squiz DXP Reviews
4.3 out of 5

Overall Review Sentiment for Squiz DXPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Imogen L.
IL
Digital Manager
Online Media
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

Squiz provide a 'supported' open-source service which not only gives us the security of having someone to contact 24/7 if the site goes down but also comes with a community of users and developers to tap into for further help and enquiry. It supports multiple sites - we currently have 4 on the same instance, including an Intranet) and has an extensive range of features to improve your content management. Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

Squiz Matrix is a great CMS but without expert knowledge of the CMS it can be costly for development work. Review collected by and hosted on G2.com.

Recommendations to others considering Squiz DXP:

Anyone considering implementing a CMS - contact Squiz for a demo. Being able to see how the product works in practice is as valuable as meeting the team who come with it. Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

Squiz Matrix has enabled us to streamline our web content management including being able to successfully divulge content editing around the organisation. Knowing the product well has also meant that we have been able to undertake in-house development with ease and reserve time with Squiz on a consultancy level. Review collected by and hosted on G2.com.

Guy S.
GS
Head of Content
Public Policy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

The strongest suit for Squiz Matrix was the clear and simple user interface it provided, that gives confidence to non-expert users, while never seeming at all underpowered or limited in functionality. It does what so many other systems try and fail to do - do the complicated stuff for the technical people, while enabling simple stress-free editing for the basic user. Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

Nothing different to any other CMS - it can be slow to process at times, when there are a large number of people using it at the same time. Review collected by and hosted on G2.com.

Recommendations to others considering Squiz DXP:

If you are looking for a tool that everyone in your organisation can engage with without fear, this is as good as it gets. As easy as Wordpress, and as powerful as Drupal. It's a real world solution with great support and extensibility. Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

There were two core problems - a requirement for devolved content management, while enabling strong cross selling and systems integration. It successfully enabled both very well. Review collected by and hosted on G2.com.

Andrew S.
AS
Web Manager
Music
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

Squiz is an enterprise CMS and it doesn't scrimp on features. If you talk to the Squiz team, nothing is out of scope and Squiz Matrix can be coupled with any type of CRM or document management platform out there. It comes with many features that other comparable CMS don't and I often find myself opting for Squiz Matrix when others don't come up to scratch. Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

Squiz Matrix (and it's predecessor MySource Matrix) are essentially open source platforms but they can't be compared to other open source platforms. There is less of a community developing for it and installation and server maintenance is a complicated business. With the advent of Squiz Matrix 5 they have dropped their open source tag so it can be expensive to opt for this platform now, which acts as a barrier to selecting Squiz Matrix unless you can have a long term investment. Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

The extensibility of using one platform for multiple systems and projects is great and must be exploited to fully utilise Squiz Matrix within an organisation. It could be used for publicly accessed systems, simple websites and intranets. Review collected by and hosted on G2.com.

Gareth P.
GP
WEC Future Energy Leader
Oil & Energy
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

The flexibility of the Squiz platform is great - it lets us do all sorts of things to develop in new and innovative ways. Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

We had some teething trouble to start with due to the complex nature of our business. This was exacerbated by a high turnover of Squiz-client account managers. This has now been sorted out. Review collected by and hosted on G2.com.

Recommendations to others considering Squiz DXP:

Make sure that you know exactly what you need - Squiz will help you work out how to deliver it, but the clearer the initial instructions, the better. Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

The need to develop complex solutions to many different elements of our business. We're able to surface content in ways that enable our users to see all the hidden gems we have to offer. We're able to control development of our online resources at the speed and in the manner we wish to do so. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

It's flexibility for content management for different types of users and it's ability to link up to other online tools. Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

Whilst Squiz provides a wide range of link ups to e-commerce providers, it takes quite a bit of work to upgrade or change this facility. I know that this is not unique to Squiz, but it would be great if this was a more standard process. Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

We're solving a diverse range of online needs for a membership organisation - from corporate access to content, selling products, and linking to various databases. Review collected by and hosted on G2.com.

Verified User in Design
CD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Squiz DXP?

It is easy to use. Support is wonderful. Nice people to work with Review collected by and hosted on G2.com.

What do you dislike about Squiz DXP?

Sometimes the sales could be pushy but you are forgiven. Review collected by and hosted on G2.com.

Recommendations to others considering Squiz DXP:

not applicable Review collected by and hosted on G2.com.

What problems is Squiz DXP solving and how is that benefiting you?

Time to market articles. Speed is key Review collected by and hosted on G2.com.