We have control over the visual display and the team at Funnelback is open and receptive to product enhancements. Review collected by and hosted on G2.com.
Some features we would like to utilize require dedicated hosting which was not as transparent during to contract stages. Review collected by and hosted on G2.com.
Integration is easy. Fairly robust set of features with easy-to-use dashboard. Review collected by and hosted on G2.com.
It could be unique to my instance but there's rook for improvement with tuning. Also, wish there were better training tools. Modules instead of a huge document would be really nice. Review collected by and hosted on G2.com.
We have a brand new account manager, Alanna, and she's been great to deal with. Few changes occur over the last few months including MSA renewal and staff turn over. So we met face to face and that helped to re-connect. Review collected by and hosted on G2.com.
So far so good, i can't really say we experience anything negative. Review collected by and hosted on G2.com.
The team is really a pleasure to work with. They are friendly and responsive and experts in their field. Review collected by and hosted on G2.com.
I wish all of my vendors were as capable and reliable as the team at Funnelback. Review collected by and hosted on G2.com.
It has all the flexibility to make our search results as robust and complex as what we want but has an easy-to-use "marketing-friendly" interface which makes it simple for our entire staff to manage search results and compliance issues. The idea of search "Collections" has come in handy on multiple occasions. Review collected by and hosted on G2.com.
As the product goes through iterations, we've found there are some releases which remove some of the functionality we've come to rely on. However, we've found that bringing the removed functionality to our Funnelback representative's attention has allowed them to bring that functionality back in the next release.
I think the release and upgrade process could be communicated better in regards to when it is being released and what features/fixes come with each. Right now, we rely on our vendor partner to supply us with the information, nothing comes directly from Funnelback. Review collected by and hosted on G2.com.
Squiz were exceptionally good at building and launching our website. They understood our requirements and translated them into a realistic backlog. Where we hit areas of difference, we had professional and effective discussions to find suitable compromises. Review collected by and hosted on G2.com.
User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time. Review collected by and hosted on G2.com.
The flexibility. If you can think of it, you can do it in Matrix. From building a JSON backend for our mobile apps to managing thousands of pages, Matrix can do it all. Review collected by and hosted on G2.com.
The installation process has always been something for server admins to do. Review collected by and hosted on G2.com.
Great yearly meetings on SDL items for both point of view customers and engineers (SDL Innovate). I like that it is likewise exceptionally adaptable and gives you the adaptability to deal with your consents. The engineer API gives noteworthy access to the hidden information structures. Squiz was the primary system I figured out how to use at this position and its a simple project to explore. Review collected by and hosted on G2.com.
Squiz's methodology can amaze customers who've had involvement with different CMS. Developers who begin with Squiz need to alter their opinions to see how to make their answers with this CMF. There was a great deal of customize and information control connected with stacking new items into the framework. Review collected by and hosted on G2.com.
SquizMatriix is powerful CMS with lots of features and flexibility. Love the ability to customise everything without touching code. Having multiple completely separate websites within one system and an ability to share content between them is great. It is a very stable CMS, we have been using it for over 9 years without any unscheduled downtime. Review collected by and hosted on G2.com.
With latest versions it is becoming evident that there is less focus on open source and community and more focus on commercialization and professional development servies. If you don't have knowledge of CMS can get expensive in development. On a technical side as other reviewers noted can get slow if many editors logged in simultaneously, but then that is problem for most CMS products. Upgrades can get complex as well. Review collected by and hosted on G2.com.