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Square Appointments Reviews & Product Details - Page 3

Square Appointments Overview

What is Square Appointments?

With Square’s appointment scheduling software, customers can always access your availability and book their appointment online. Easily keep your schedule open and attract new business—even when you’re done for the day.

Square Appointments Details
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Product Description

With Square’s appointment scheduling software, customers can always access your availability and book their appointment online. Easily keep your schedule open and attract new business—even when you’re done for the day.


Seller Details
Seller
Block
Year Founded
2009
HQ Location
Oakland, California
Twitter
@Square
307,426 Twitter followers
LinkedIn® Page
www.linkedin.com
16,000 employees on LinkedIn®
Ownership
NYSE:SQ
Total Revenue (USD mm)
$9,497
Description

Square is a financial services and mobile payment company that provides a range of tools for businesses to accept payments, manage sales, and streamline operations. Founded in 2009, Square offers point-of-sale systems, payment processing solutions, and business management software designed for businesses of all sizes. Its user-friendly interface and robust features make it a popular choice for merchants looking to enhance their payment capabilities and improve customer experiences. For more information, visit their website at https://squareup.com.


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Recent Square Appointments Reviews

Kelsey R.
KR
Kelsey R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple easy!"
The appointments are easy to set up and check out. It also allows you to send appointment reminder texts! Pretty great for our first system. -massa...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Square Appointments Review"
Ease of use, customer support, frequency of use
Cindy S.
CS
Cindy S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best integration for a novice like me!"
I love that I don't have to do all the work. Once things are set up it allows the client to schedule and automatically sends an email with the zoom...
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Square Appointments Media

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37 Square Appointments Reviews

4.3 out of 5
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37 Square Appointments Reviews
4.3 out of 5
37 Square Appointments Reviews
4.3 out of 5

Square Appointments Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Square AppointmentsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Natalie K.
NK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

I like being able to schedule my clients' appointments right on the spot, not have to go home and keep things in a notebook and constantly erasing and re-writing things. I also like how it keeps my clients accountable by sending them notifications and reminders so I don't have to. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

I don't like how I can't keep track of packages and how many sessions a client has used. For example, if a client purchases a set of 8 private yoga lessons, I want to be able to see how many sessions she has left on any given day. I started leaving this in the notes section of each appointment, and quickly discovered that it was saving that note for all of my future appointments. For example, I would put "session 3/8" in one of the notes, and then it would save "session 3/8" for ALL of her appointments, making it very misleading and confusing and I have to go back and fix them. I think if there was a way to be able to track number of sessions this could be fixed. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

Saving time scheduling and reminding my clients. Fewer last minute cancellations = more money. Review collected by and hosted on G2.com.

CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

I love the ease and convenience factors of using this for booking appointments! Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

I dislike that I am unable to book two employees for one service (example: couples massage requires two therapists but does not allow for a required "two employees available" in order to book this session.) Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

The peace of mind that comes with the ease & convenience of using this is fantastic! Definitely research it, but don't hesitate to jump and do it if you think it will work for you! I have had nothing but positive feedback from clients & employees regarding the ease of use! Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

I have much more availability & ease of use! I can schedule appointments when I'm not at the office & clients can schedule at their convenience! It tracks everything & makes it so much easier to communicate with clients, reduces the number of no-show clients & also sends confirmation messages to clients! Review collected by and hosted on G2.com.

AG
Branding Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

I love that Square Appointments is free and easy access to allow my clients to book haircut any time they need to directly from our website. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

I dislike that i am not able to tailor square appointments to my niche. Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

If you are already using square as your payment processor, I would recommend using their scheduling system to get your business organized and micro manage your time. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

With Square appointments i am able to track when my customers are making appointments and micro manage my own schedule to see how many hairs i can cut in a day Review collected by and hosted on G2.com.

Tracy Mae M.
TM
Master Hair &amp; Makeup Artist
Cosmetics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Square Appointments?

I like that I can add all my clients in a separate contact list in the app to keep them separate from my contacts. I can add all the services and customize pretty much everything. They have online booking and it keeps all my client info organized. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

The app does not not notify me with a client coming up. It’s is a little out of date looking in the app but that’s about it Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

Making appointments Review collected by and hosted on G2.com.

AC
student
Publishing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

Most people are now familiar with Square products, which is great, because our customers are very comfortable using the software and trust it. It's incredibly user friendly and easy to learn. Any problems have been quickly resolved by Square's customer service team, which I greatly appreciate. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

I don't have any problems with it, but I wish the updates were a bit more regular. That would be my only suggestion, and that's not even a big deal. Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

I would 100% recommend Square Appointments. It is so easy to use, easier than Google Calendar. Also, since Square is widely used these days (at least in our area of New England) customers trust the product. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

Square Appointments keeps up organized and on top of customer appointments and commitments. It has helped our business become more efficient and technology based. It also makes communicating with clients and team members easier. Review collected by and hosted on G2.com.

IP
Tutor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

Its quite easy to set up appointments and view your daily calendar Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

Sometimes it does not prevent appointments from being made on specified off hours Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

For the price you pay, it is a great value and gets everything done. Invoices are easily implemented with it as well. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

We set up tutoring sessions for college students. Review collected by and hosted on G2.com.

BW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

Its easy to use and to set up took less than an hour from start to finish Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

I wish customer service was a little better but over all its a good product Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

If you are a small business, and you need a easy way to schedule appointments Square is good Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

Its easy and convent, I also like that I am able to have straight fwd pricing and my customers can create a account and save their credit card info if they choose to do so Review collected by and hosted on G2.com.

LS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Square Appointments?

I love how easy it is to set up & integrate onto my website. I also love the ability to take payments as well as fudge my availability. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

There isn’t too much that I don’t like about this software, I would like the ability to integrate with Apple calendars. Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

You have the ability to approve appointments prior to them being set, you can also fudge your availability in case you’re a 1 person operation. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

The ability for clients not only to book an appointment but to pay any fee associated with it. Review collected by and hosted on G2.com.

Rhonda L.
RL
Community Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square Appointments?

It's so easy and simple to set up and navigate. It's no frills and not many graphics but it's a clean look and gets the job done. You can set up several employees and set appointments for several people. It works well. Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

It's pretty simple with a clean template which I loved but if you are looking for a program with more graphics or a better look, this isn't for you. Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

You will enjoy the ease of use and the clean look of the program. You will enjoy the clients having the ability to schedule themselves. You will love the price. Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

It's an affordable tool for scheduling clients. It's a great tool for clients to be able to go online and schedule themselves. It allowed is to free up the receptionist from making all the appointments which made us more efficient. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Square Appointments?

It is so simple to see upcoming appointments, book appointments in custom time availability, easy access to all of the clients, etc. And I mainly only use it for the scheduling aspect but there are so many things you can handle and control all through this app/website. Seeing the notifications on the side and everything is so useful!!! Review collected by and hosted on G2.com.

What do you dislike about Square Appointments?

The only thing I dislike is that you can't edit someone's name while scheduling them, so that makes it more difficult if someone wants to change their info while I am on the phone scheduling them. I honestly love this scheduling system. Review collected by and hosted on G2.com.

Recommendations to others considering Square Appointments:

If you need something easy, sleek and all in one, this is perfect for you! Review collected by and hosted on G2.com.

What problems is Square Appointments solving and how is that benefiting you?

This makes scheduling for someone else SO SIMPLE. There is blocked off times, easy controls, and it minimizes errors and almost gets rid of them! Review collected by and hosted on G2.com.