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213 Spotler Mail+ Reviews
Overall Review Sentiment for Spotler Mail+
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I have been using Communigator for a number of years and apart from consistently excellent support their pro-active approach to developments and changes in the digital marketing space is their best business characteristic. They are constantly looking to evolve their products and services and, importantly, take their customers along with them. Like them my skills are constantly evolving enabling me to at least keep apace with a market that is constantly changing. Review collected by and hosted on G2.com.
Any complaints i do have are dealt with promptly by Communigator and tend to be around extraneous isssues such as bandwidth/service interuptions caused bt roadworks! Review collected by and hosted on G2.com.
The best thing about CommuniGator is how easy it is to use, as well as the ability to set up so many different types of campaigns.
Although we have not had a chance to utilise all of the Gator features yet, as we are new clients, from using it previously, the ability to set up events, manage social channels and upload documents all from one place is great. Review collected by and hosted on G2.com.
There is nothing I dislike, other than that Gator is not integrated to our CRM yet, but this is being worked on currently, which we are pleased about. Review collected by and hosted on G2.com.
The CommuniGator suite of products are a real asset to our business and have contributed massively to the digital marketing strategy. The email automation tool links dircetly to our CRM, making the whole procress run smoothly and cuts time on admin. The tools are easy to use and if there are any issues then the Communigator customer service team are always on hand to help out. Review collected by and hosted on G2.com.
I don't have any dislikes about the product! Review collected by and hosted on G2.com.
The tools are simple to use yet powerful. We have amazing support from our Account Manager, Alex, as well as the Support team should any issues arise. The training and events that CommuniGator provide are absolute musts. We always learn so much. Review collected by and hosted on G2.com.
There really isn't anything to dislike. We do better because of CommuniGator. Review collected by and hosted on G2.com.
Building lists and reports in Salesforce to then add to a campaign and schedules has reduced the amount of time I spend on admin. The flip side of that is that it allows more time for the creative element and how else we can ise the product for further marketing and customer engagement.
Great customer service, support and training. Review collected by and hosted on G2.com.
The WOW aspect for our business is hard to follow and attribute to certain teams however this is a floor in our model and how it transfers rather than the product itself. If you are looking for more insight and way to enhance your reactive and proactive marketing, it is worth considering. Review collected by and hosted on G2.com.
Easy to use and gets results...................................................................................................................... Review collected by and hosted on G2.com.
There is no many shortcomings............................................................................................................................ Review collected by and hosted on G2.com.
The Communigator Marketing Automation suite gives our business the tools we need to be able both reach our target market and then manage the process of turning those prospects into customers, by helping us understand how they are interacting with us and our product throughout the conversion lifecycle. We particularly like the ability to be able to set and attribute lead scoring capabilities so that our sales teams know how to prioritise their targets. We also love the fact that the ability to setup automated trigger responses based on prospect behaviour is so easy to do. We have seen an increase in our direct sales as a result of using Communigator, and having had difficulties in maximising value from other MA vendor solutions previously, I would definitely recommend the Communigator offering. Review collected by and hosted on G2.com.
This is a difficult call, as we are very happy with the product. While we are able to change the branding on the UI, I sometimes I do think it would be nicer to be able to fully skin the interface to exactly match our branding so that it is completely consistent. This is a nice to have though and obviously doesn't detract from usability Review collected by and hosted on G2.com.
As a standalone email marketing engine, Communigator is a very good piece of emailing software. However, when you combine it with WOW Analytics, you have an extremely powerful lead generation tool. WOW’s ability to identify contact-level details of web visitors ensures you know which companies have a degree of interest in what your company does, and this makes the initial approach so much easier. In addition to the product itself, the support team at Communigator is excellent. Review collected by and hosted on G2.com.
It is difficult to find fault with Communigator when compared to other similar products. Review collected by and hosted on G2.com.
Communigator's support arm is a real asset. It can be a complicated product when you want to set up complicated workflows or campaign series, however any thing you want to create is more than adequately handled by support who are always happy to guide you through the process. Review collected by and hosted on G2.com.
The editor itself is a touch more complicated than i would like. A basic understanding of HTML massively assists but with other products on the market offering simple drag and drop editors it is certainly an area that could be improved. Review collected by and hosted on G2.com.
Powerful set of functionalities, not only from e-mail campaigns management but to events, surveys and social, that were our main focus. Great CRM integration, that helped our MKT Department to validate and demonstrate their impact on the business. Easy of use and good adoption from the users. Review collected by and hosted on G2.com.
No particular dislike, perhaps we would like to add to our wishlist for get the product localized in other languages in future versions. Review collected by and hosted on G2.com.
