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213 Spotler Mail+ Reviews
Overall Review Sentiment for Spotler Mail+
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Easy to set up campaigns and very helpful employees who listen to feedback and make actionable changes to accommodate our business needs. Review collected by and hosted on G2.com.
Some features could be easier to use. Our design team find the drag and drop editor frustrating and creatively limiting. Review collected by and hosted on G2.com.
Onboarding Process was the most helpful
From expectation management to meeting deadlines and following up on action points, couldn't fault the process.
Made the experience hassle free Review collected by and hosted on G2.com.
Nothing so far, the upgrade process and contract renewal was seamless and straightforward with our Account Manager and team.
From the platform side, it would be good to have a better view on suggestions to improve deliverability options. Review collected by and hosted on G2.com.
- quick
- helpful
- patient
- friendly
- paying attention to detail
- great value for money Review collected by and hosted on G2.com.
Certain features were promised but once migrated, the previously encountered bugs were not fixed. Review collected by and hosted on G2.com.
The simplicity of the platform and its ease of use. Superb resources to support with online training and guidance. A very supportive team and account management structure. Generally responsive with regards to support tickets etc and always having someone on hand when needed. I appreciate this might change but we do feel it's great having a designated account manager in comparison to contacting a general support team. My personal, greater level of service on our account. Shows a deeper level of care and support. Review collected by and hosted on G2.com.
Would be great to have the ability to edit the reporting dashboard to show key company KPIs instead of having to export the full report to find further stats. I.e CTR/Opt-out stats. More onboarding support with regards to new starters and training within allocated hours (instead of having to pay extra). Specifically with regards to automation/trigger set-up and ongoing management. Review collected by and hosted on G2.com.
The whole Pure360 team offer great support at every touch point of the partnership journey, from account managers, project management and strategic partnerships, the team are always approachable with large or small issues and offer assistance and advice in problem solving ways which mean we've been able to get the best out of working with them. All onboarding and training sessions were delivered well ensuring we were equipped to use all parts of the platform with ease. Additionally, the items which were built for us have work effectively for us and will for the long term. Review collected by and hosted on G2.com.
The limited services available. Whilst email and SMS both work well for us, we'd like to have added additional functions which we've had to look for elsewhere (push, loyalty etc). Not a complaint as such, more an we'd like to see these added! Review collected by and hosted on G2.com.
Best software for email marketing to increase your business digitally.
The best thing i like about spotler is that if
you send an email via spotler then the
email will not be saved in spam folder at
receiver ends.
The whole team of spotler is so supportive, whenever you are stuck with any issue while using spotler or gou have any issue in setting up your account on spotler software you can contact the supporting team to resolve your issue, they are available everytime.
It helps you to target the correct audience.
There are several amazing tools available to create and design your email and templates. Review collected by and hosted on G2.com.
I really didn't experienced any kind of issue while using this this software, it works great, all the tools are very effective and useful.
There are no downsides of using Spotler. Review collected by and hosted on G2.com.
The account management offered by Pure360, along with their technical knowledge, allowed us to seamlessly integrate their services, and utilise the advanced email campaign types. Review collected by and hosted on G2.com.
There honestly has not been a massive amount to complain about - we had to upgrade to get access to additional features, but this was still very competitive commercially compared to competitors. Review collected by and hosted on G2.com.
My favorite in Spotler is GatorLeads/Mail/Survey/Social and I can easily spot my website visitors and what are they looking at. Their support team is the greatest asset to this wonderful marketing automation platform. Review collected by and hosted on G2.com.
Spotler may get a little intimidating to start with, for certain individuals who may not find this very user-friendly (that does not include me). To be perfectly honest, this is almost a perfect tool which is getting fine-tuned with every update. Review collected by and hosted on G2.com.
It is a cloud-based automation tool to allow businesses to manage consumer journeys and marketing. It offers email marketing, behavioral targeting, and cart abandonment emails. It provides several features such as email segmentation, customizable templates, a drag and drop editor, and many more. It provides insights into marketing success and identifies valuable customers. It provides a reporting dashboard that gives detailed analytics, campaign performance, and an overview of business metrics. Review collected by and hosted on G2.com.
One drawback is that it doesn’t provide some automation features. Also, you can’t export your reports to other formats. It needs to enable exporting reports so that reports can be visualized in a better way. Sending emails is sometimes a time-consuming process. Also, the ticket resolving process is very slow. So, it needs to improve and speed up the process for a better user experience. It does not incorporate with new booking system. It needs to allow the incorporation with the booking system to be more useful and helpful. Review collected by and hosted on G2.com.
