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213 Spotler Mail+ Reviews
Overall Review Sentiment for Spotler Mail+
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Innovative technology that is simple to
Increase site traffic and mail services.
Creating a personalized experience to build loyalty with customers Review collected by and hosted on G2.com.
No complaints, set up, tech, support was All high quality. Review collected by and hosted on G2.com.
Being able to set up automated Nurture campaigns and ass contacts to CRM and them be automatically sent on the workflow, then being able to monitor website hits with GatorLeads Review collected by and hosted on G2.com.
nothing comes to mind, works as it says in the sales pitch. Review collected by and hosted on G2.com.
Finding this one difficult, the logo is ok I suppose - everything else is awful.So we’re now stuck with an expensive, useless service that we’re not using and I’d rather spend some of my already stretched budget on another system that can be used effectively. Review collected by and hosted on G2.com.
Everything - Don’t go near them. We've had a number of very good people who have struggled to use the Communigator system effectively. It’s a system that means mistakes are easy to make – even by a predecessor who introduced the system. The thing that really annoys though is the complete lack of pragmatism by them as a company. Review collected by and hosted on G2.com.
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CommuniGator is extremely efficient in generating multiple email campaigns which helps us keep on track with our marketing schedule. To have the ability to send triggered, targeted emails to different audience groups takes the pain out of manual sends. We can easily get a campaign out the door within 15 minutes and can come back to it later to analyse the results in detail. To have the option of setting up customer feedback surveys and web capture forms is also a huge bonus as we use this feature to generate new contacts which update directly in the system. Review collected by and hosted on G2.com.
There isn't much to dislike with CommuniGator. One small thing we would love to see changed though would be for the campaign totals to be exported when an Activity Report is run as we often have to add these manually to the stat reports. Review collected by and hosted on G2.com.
The integration with Microsoft Dynamics CRM Review collected by and hosted on G2.com.
The whole interface is a bit "clunky", poor template designs and a lack of responsive templates Review collected by and hosted on G2.com.
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My favourite thing about the CommuniGator platform is how easy it is to get a campaign up and running from start to finish. It isn't time consuming, it isn't difficult and if I do have complications, there is a fantastic support team I can request help from. Not only do CommuniGator offer a great product, they hold regular events to keep clients in the loop on updates, teaching me how I can make the most of the tool and improve my marketing strategies. Review collected by and hosted on G2.com.
My only dislike at the moment is that we don't have our CRM integrated, however this is a problem my end and nothing to do with CommuniGator. Review collected by and hosted on G2.com.
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Having used a basic mass email distribution system for a number of years I have to say that I have been very impressed by the extra functionality and easy-of-use when I made the transition to Communigator. Setting up a campaign is easy to achieve and the results are presented in an easy to understand format. The more I use the system, the more it makes me realise the different ways in which we can communicate with our customers and nuture prospects. The integation with WOW Analytics/Gator Leads is a particularly powerful feature for understanding the types of company that are looking at our solutions and how we can nuture their interest.
When you first start to use a new system, it is inevitable that you need a helping hand and I have to say that the support team at Communigator have been excellent in offering guidance and helping to resolve any problems I have encountered. Review collected by and hosted on G2.com.
As a fairly recent convert to Communigator I have not identified a significant issues or cause for dislike in my use of the platform Review collected by and hosted on G2.com.
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The best thing about Communigator against market alternatives has to be the simple and intuitiveness of the platform. (And if it's not simple they have one of the best support teams I have experienced working with) I am able to build campaigns in a very short space of time, from uploading the audience, to creating the email, to distribution the whole process is incredibly quick. Yet, whilst it's so simple, this is not done at the expense of functionality. Communigator is jam packed with functionality, allowing you to create dynamic emails, manipulate groups, build web capture forms... There's so much you can do
In terms of building automated campaigns within Communigator, this again is achieved in a simple manner. I am able to set up trigger based campaigns that are designed to nurture and segment our prospects. This allows us to do 2 things:
1 - We can segment our audience according to similar interests. For example more recently we have been distributing a newsletter and we monitor, which articles the audience are interested in. Ultimately this delivers the insight we need to understand more about the audience, to ensure what we deliver is relevant and resonates
2 - Gator leads is our nurture saviour. The ability to identify companies who land on our website is great, but what we found was it's not enough. Using Gator leads to purchase an individual from that company to nurture... Now we're talking. This is exactly what we do. We determine the company, we identify the individual and we evaluate website engagement. Armed with this, we can deliver the right content, at the right time and to the right individual.
Oh yes... one more thing. The analytics and reports are informative and illustrative. I can literally pick up the reports directly from Communigator and drop them in to a Powerpoint, to present results back to the business. For me that shows the quality of reporting in the system. You don't need excel to produce graphs, it's all done for you in the platform. Review collected by and hosted on G2.com.
I don't have too many things which I dislike about the system.
If I had to identify something it would probably be the Gator Leads element of the platform. Whilst as I explained it helps tremendously with lead generation, actually navigating the platform can be a bit difficult at first. However, the support team are more than helpful and will dedicate the time to walk you through it.
I also think that when you go on to the audience section and identify a specific individual, the layout and presentation of the information (engagement) could be presented better. Review collected by and hosted on G2.com.
As a Marketing Manager with no HTML skills, CommuniGator enables me to create best practice emailshots to promote our company's portfolio of products and services, ensuring maximum effectiveness.
The marketing automation functionality is an excellent way to nurture warm interests/people viewing pages on your website using marketing collateral such as white papers, solution overviews, case studies, webex invitations to educate the end user, and build your company's credentials at the same time. Review collected by and hosted on G2.com.
CommuniGator is continually improving and looking for new and effective ways to enhance the functionality of the email marketing tool. If i was being really picky, I'd say that it would be useful if you could hyperlink words in the text based emails (like you can with the HTML emails) as the long url links that are used under a text sentence, do not receive as many click throughs (I think they look dubious to an end user). Sorry. Review collected by and hosted on G2.com.