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213 Spotler Mail+ Reviews
Overall Review Sentiment for Spotler Mail+
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There are a good features on Pure360. Not all platforms such as this have SMS as well as email, this is a big selling point for us. Review collected by and hosted on G2.com.
The drag and drop tool is not as good as other email platforms. Review collected by and hosted on G2.com.
The drag and drop feature makes it quick and easy to create and edit emails, along with the 'starred' items, making it even quicker to add items regularly used on email campaigns. The different lists of people you can select to send emails to is great as you can edit your message to suit the targeting audience. The dashboard and reports are great for you to monitor what people are clicking on, what they're not opening, etc. Helpful insights for future email campaigns. Review collected by and hosted on G2.com.
The software emails are quite different on a range of platforms, this makes it difficult to finalise a design and position of items on the email. There is also a difficulty with making edits once you have scheduled the email campaign, you can't edit anything you have to delete the whole campaign, make the edits and re-do this work, slightly annoying. But an over-all good experience. Review collected by and hosted on G2.com.
Quite simply, everything seems to work and when it doesn't their support team are lightning fast at getting back to you.
The drag and drop email builder has been a handy tool for developing templates whilst the HTML option provides scope for editing emails even further.
As a platform it has seamless integration with many of our other platforms and I can't say we've ever encountered an issue which has caused a campaign to become affected.
For those not wanting to invest heavily in email this is a fantastic tool. You can let the system choose the best subject heading, the drag and drop is incredibly simple and setting up the campaigns beyond that is even easier.
For those wanting to invest heavily the platform does what it sets out to do, send emails. Whether you use the aforementioned drag and drop builder or you go down the HTML route there is very little that P360 doesn't perform well with. Review collected by and hosted on G2.com.
I have one single gripe. reporting - If, as a company, we weren't already onboard with the Pure intelligence platform I'd have a hard time getting the statistics I need outside of your standard OR, CTR, Bounce, Opt in/out, etc.
For those wanting to invest more time into understanding their emails, this will cause an issue in the short term - especially if you're looking to really dig into what is and what isn't working within the emails. (ie subject headings - those being split A/B tested can't be reported on unless two separate emails and journeys are created).
You can look into your emails well enough, there are heat maps, CTR statistics and a whole host more information into how a particular email has performed which is great!
But when you're looking to find out more information regarding a campaign's performance that's when things can get a little more difficult. Review collected by and hosted on G2.com.
Hands on support that want to help you to improve the quality of your marketing. Review collected by and hosted on G2.com.
Some basic problems were never resolved over multiple years of asking. Quite a basic platform but you get what you pay for. Review collected by and hosted on G2.com.
I like the ability to easily run A/B tests on subject lines. Having worked with numerous marketing ESPs, Pure360 approach it in a truly user friendly way. Review collected by and hosted on G2.com.
Whilst the automation is available now, previously weren't able to integrate with our CRM and automate triggered campaigns and so we had to search for an alternative. However, I hear this is working well now so it's just a shame that the solution didn't come in time for us. Review collected by and hosted on G2.com.
I like the platform layout - email build is very easy Review collected by and hosted on G2.com.
The worst thing is that we have 5 different profiles and you can't use an email template designed in 1 profile in another profile, meaning designing 5 emails - a "copy & paste" feature would be good Review collected by and hosted on G2.com.
I liked most the drag & drop editor which is very easy to use, not having to wait for html support; then the efficiency of the account manager and the people at customer support who are are always helpful, efficient and friendly. Review collected by and hosted on G2.com.
They could improve the account management by adding details to the account, such as contract copies, buy extra credits, plan expiry dates etc. so you don't have to go though account manager/finance dept each time. Review collected by and hosted on G2.com.
After using other platforms we moved to Pure360 two years ago. The editor is excellent and emails look much better than other platforms and the editor is very easy to use. List management is also different to other platforms and works perfectly with our business type and the way we use our data. Pure360's blog posts and knowledge output has also been very useful, especially around GDPR best practice. Review collected by and hosted on G2.com.
If I could suggest anything I'd like to see an annual review where Pure360 look at our campaigns and give advise on inbox titles, text to image ratios etc to improve open rates, clicks etc. Review collected by and hosted on G2.com.
Our account manager Zak is fantastic and always manages to find a solution quickly for any issues we are having. Our open rates are consistently high with the subject line selector, we love this feature! They also follow up on any queries until you are completely happy with the outcome. Review collected by and hosted on G2.com.
The Reporting section could be better. The text editor can be tricky to use. No real complaints though just small niggly things to make the service even more fantastic. Review collected by and hosted on G2.com.
