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What I like about PURE 360 is the fact that we have our own lovely UK based account manager Zoe Miles who is very proactive via email & phone. Her service is 2nd to none & is always looking at ways we can improve the set up of our campaigns & is so helpful with general enquiries. I also like the regular catch-ups & full-service support we've received throughout recent months from PURE 360. They also follow up on any queries until you are completely happy with the outcome.
I also like how easy the platform is when building our email campaigns & has a great analytic reporting tool. I especially like the heat map facility where we can see how recipients have engaged with our emails. I especially like the resend option to recipients that did not open the email with the ITS feature which sends each email at the time each person is likely to open. We have found this extremely effective & have had a great return on investment.
Another great feature is the dashboard function. It gives you a great overview of the performance of all of our campaigns, as well as allowing you to dive deeper and get a more in depth understanding of how each of your campaigns is performing.
Overall is a solid tool for email marketing. Review collected by and hosted on G2.com.
We don't have anything that we dislike however we would like the following features added which would help our everyday use.
SUGGESTIONS
We would really like the calendar view feature on your website which was helpful in our other platform. We were able to look at a glance what campaigns we sent out for that month.
It would be great to be able to have more ongoing training on sections & elements within the email design instead of going through the marketing team.
Also be able to add more emojis in the email without having to copy & paste them all the time. Review collected by and hosted on G2.com.
212 out of 213 Total Reviews for Spotler Mail+
Overall Review Sentiment for Spotler Mail+
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Powerful tools for Ai email marketing,one stop solution for all Email marketing tools ever.
Best in class customer support with quick resolution.
User friendly UI interface and very easy to use , customizable templates, powerful drag and drop editor options.
Very easy to manage the email list and easy to track all emails. Review collected by and hosted on G2.com.
There is no major dislike but what I notice is something it's getting freeze when uploading the images. Review collected by and hosted on G2.com.
The interface of the GatorMail system is easy to use and the creative tool works well. The workflow management is intuative and the support from the team during set up has been second to none. Review collected by and hosted on G2.com.
GatorLeads could be more useful and specific in the data provided and its accuracy. We have also had problems integrating with our CRM which has caused delays in campaign activation and lead scoring. Review collected by and hosted on G2.com.
We have been using Spotler since August 2022. Before that the onboarding process was pretty smooth. We're really getting to know the systems (pure360 and Squeezely) well and taking things slowly to make sure we learn as much as we can about the various elements. The power of the tools, i.e. the things they help us do, is absolutely awesome. And our CSR, Kristian, is the best. We still have weekly calls with him to talk about the ways we are currently using the tools, and brainstorm ideas for the future. Review collected by and hosted on G2.com.
There are a few small things that make using Spotler a challenge. We'd like to see an integration between our ERP and Spotler. So far we have to do the things we want manually. Additionally, Spotler looks at email marketing on a personal scale, using consumer data to carry on your email marketing programs to consumers. With our previous tool we had simply done bulk emails to large lists. We are transitioning our thinking from the old to the new. Review collected by and hosted on G2.com.
spotler is user friendly and fulfeel my need i don't need to look other ,lwhen i have spotler it is the bastest ever i seen and i know spotler is day by day improving Review collected by and hosted on G2.com.
i think it's very hard to dislike anything about spotler but i think there are some poits that spotler can improve like user interface and support system this two things would be updated Review collected by and hosted on G2.com.
360 lets us organize our online marketing campaigns in one easy interface. Review collected by and hosted on G2.com.
it was a bit of a learning curve at the begining but it picked up . Review collected by and hosted on G2.com.
I love the drag and drop interface makes it easy to add images, links and other elements to our email. Using built-in themes and editors allows businesses to personalize emails. I like that it's easy to manage email lists of any length. The email creation tool is very intuitive and makes creating an attractive email simple and fast. Mobile connectivity allows users to have quick access and is also helpful for them. I love its ease of setting up lists of people to email followed by its ease of writing and then reviewing your email communications. Review collected by and hosted on G2.com.
Learning to use all the functions requires patience. The autosave feature sometimes takes a few seconds longer than I'd like, but that's not a big deal in terms of usability. The organization of the template is a bit messy and not intuitive. The email code editor sometimes doesn't load the html code correctly. Sometimes customer support takes time to respond to the user for moments due to user agitation. Review collected by and hosted on G2.com.
I’ve been using this platform for over 5 years and I find the system is great for design, dynamic content and the system integrates with Apteco products very well. Pure also allows me to send SMS, all on the same platform. Pure 360 also includes Litmus which is a great creative tool for checking how emails serve across different email domains. I am also looking forward to using Spottler’s additional products. I’ve also noticed improved support now that Pure are part of the Spottler group. Review collected by and hosted on G2.com.
Occasional down time but this is usually fixed quickly Review collected by and hosted on G2.com.
There are a lot of things that I like about Pure360. Everything was outstanding from making interesting copies for my emails to its amazing automation process. Review collected by and hosted on G2.com.
There was nothing to be disliked. It seemed perfect to me. Review collected by and hosted on G2.com.
The ability to set up RSS feeds and link up to other publishing software. Review collected by and hosted on G2.com.
I find designing emails can be fiddly and it struggles with delays Review collected by and hosted on G2.com.
