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Spoonfed
Editedit
Spoonfed
By Aptus Systems
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4.4 out of 5 stars
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Spoonfed Reviews & Product Details

Editadmin
Verified User in Textiles
UT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spoonfed?

Allows your clients to order what they want without having to go through your employees. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

There's nothing specific that I can think of. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

Eliminating mistakes in ordering by allowing customers to order for themselves Review collected by and hosted on G2.com.

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Spoonfed Overview

Editedit
What is Spoonfed?

Innovative, Intuitive, Indispensable… Spoonfed ‘s intuitive, cloud-based, food order management solution for meetings, conferences and events is now the preferred catering software solution for the largest global, regional food service management operators as well as independent caterers and QSRs. Highly adaptable to multi-location, commissary based and multi-vendor market business use-cases, Spoonfed’s B2B catering software platform continues to be deployed across all sectors in the hospitality industry. Catering teams turn to Spoonfed to help maximise efficiencies and capitalise on incremental business catering revenue opportunities - by automating processes and the transfer of information, you'll exceed customers' expectations and have more time to grow your business. Modules cover customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting - end to end!! Spoonfed is part of 365 Retail Markets Inc., global leaders in unattended retail for the food service sector. The multiple solutions now in the portfolio offer significant efficiencies of operation in the technology focused workplace environment.

Spoonfed Details
Discussions
Spoonfed Community
Languages Supported
English, French, Dutch
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Product Description

Spoonfed is an online catering software that allows you to generate profit by managing time, workflow, and cost.

Seller Details
Seller
Aptus Systems
Year Founded
2012
HQ Location
Denver, US
Twitter
@getspoonfed
629 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Murray M.
MM
Overview Provided by:
Murray McNicol
CEO Spoonfed

Recent Spoonfed Reviews

MT
Merle T.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great Customer service and operating platform"
Customer service is fantastic and helpful
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Awesome software to keep business organized"
Great tool for placing orders in a uniform way and keeping future orders organized.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Easy way to order for your clients"
Allows your clients to order what they want without having to go through your employees.
Read more

Spoonfed Pricing

Packages for FSM companies, Retail and Restaurant chains/franchises, Independents and Social Enterprise caterers
Monthly hosting fee + Transaction charge per order
Unlimited Users, option to operate from multiple sites
See Spoonfed pricing
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0 people requested security information

Spoonfed Media

Spoonfed Demo - OnlineOrdering.JPG
Clear and confident online ordering experience for customers. Full white labelled with optional brochure page landing page for excellent customer engagement.
Spoonfed Demo - SpoonfedDashboard.JPG
Spoonfed back office with a range of key modules to manage and process every aspect of each order. Including digital calendar, range of productions sheets, menu management with full access and unlimited edits etc etc
Answer a few questions to help the Spoonfed community
Have you used Spoonfed before?
Yes

10 out of 11 Total Reviews for Spoonfed

4.4 out of 5
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10 out of 11 Total Reviews for Spoonfed
4.4 out of 5
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10 out of 11 Total Reviews for Spoonfed
4.4 out of 5
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G2 reviews are authentic and verified.
Here's how.
MT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spoonfed?

Customer service is fantastic and helpful Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Would love if they had an order by zip code option Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

We have added online ordering and are hoping to realize more sales Review collected by and hosted on G2.com.

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Nordine E.
NE
Managing director
Food & Beverages
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spoonfed?

Spoonfed allows you to create a wide range of production sheets and reports, that makes your life easier when it comes to kitchen production.

The customer service is very quick to answer to all your queries. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

The client interface can be improved now, to be more friendly and with a better design.

Would be also good to think about a Spoonfed app, since our clients want now to order with their smartphones. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

Spoonfed reduces your risk of making mistakes since orders are booked directly by the clients online, so there is no need to enter orders manually anymore. Review collected by and hosted on G2.com.

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Michael F.
MF
Hospitality Professional
Restaurants
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spoonfed?

The customer service this group provides Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

There doesn’t appear to be a sense of urgency with staff. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

Spoonfed allows for me to focus more on other aspects of my events. I know I can trust them to get their part done. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spoonfed?

Great tool for placing orders in a uniform way and keeping future orders organized. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

The user interface and overall design could be updated to improve its ease of use and navigating. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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Verified User in Biotechnology
UB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spoonfed?

That the clients have full control over orders. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

I have not have any issues thus far utilizing spoonfed in my office. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

The issues of miscommunication between caterer and client Review collected by and hosted on G2.com.

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Mark H.
MH
Mobilisation Director
Food & Beverages
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Spoonfed?

Simple to use, simple to move around the site, simple portal with great data. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

looking forward to the updates on allowing bespoke client requirements Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

reduction in management reporting time. Review collected by and hosted on G2.com.

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Martyn C.
MC
Company Director
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spoonfed?

Great product and customer service. The system allows my customers to order online and track orders. Easy to use Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Streamline the reports To make it easier to process. The ability to integrate all orders into google calanders would make it much easier to manage day to day running Review collected by and hosted on G2.com.

Recommendations to others considering Spoonfed:

Make full use of the features Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

Easy corporate bookings Review collected by and hosted on G2.com.

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Clare T.
CT
Partner
Hospitality
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spoonfed?

It's easy to use, the team are very responsive and helpful, It helps us organise our business and clients love being able to book online. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

No Dislikes as anything that comes up that I'd like adding seems to be in the pipeline and does get added so All In All nothing I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Spoonfed:

well worth taking on. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

Organising the whole process from taking the enquiry to delivering the food. it's very easy for all departments and has made a big difference. Review collected by and hosted on G2.com.

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Jamie B.
JB
Business Development Manager
Food & Beverages
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spoonfed?

User-friendly interface for both back end and front end making the managing of our catering services easy and appealing. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Could use more analytics tracking of customer journey into and out of the API. Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

We have streamlined our ordering process for our customers making it easy to receive orders easily and store data in a centralised user-friendly way. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spoonfed?

A good range of reporting options. Great day-to-day organisation of orders from point of order through delivery and invoicing. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

A shared platform, so not everything can be perfectly tailor made but they have been very flexible and accommodating with our requests Review collected by and hosted on G2.com.

What problems is Spoonfed solving and how is that benefiting you?

There is less human error now as the software has taken over processes that were previously done manually. Review collected by and hosted on G2.com.

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Spoonfed Categories on G2
Catering
Catering

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