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15 Spira Field Intelligence Reviews
Overall Review Sentiment for Spira Field Intelligence
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The ability to dispatch tickets to field users who can work on those tickets without internet access is a must in the oilfield - Spira allows for this asynchronous work with ease. We also can create different price lists for each customer and period, with the sales staff able to pick as necessary. Review collected by and hosted on G2.com.
The software is substantially more powerful than our use of it, so some of the additional features create confusion among the teams working in the software; if we could hide buttons or functionalities that aren't enabled, it would be great. We also use a different ERP for our accounting functions, so we have to manually integrate Spira's data with the other ERP rather than building an immediate connection. Review collected by and hosted on G2.com.
Spira is customizable and has a friendly sales and support team. Review collected by and hosted on G2.com.
Our ticketing system is becoming more cloud based with the offering. One day we might not need to download programs for the field. Review collected by and hosted on G2.com.
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I love the Customer Price Book management capabilities as well as the ease of reporting. Review collected by and hosted on G2.com.
I dont lilke the limitation on fiel characters Review collected by and hosted on G2.com.
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It has a great depth of features; there isn't anything that you can't set up and configure as it relates to field operations Review collected by and hosted on G2.com.
Reporting is robust but can be sometimes complicated to setup Review collected by and hosted on G2.com.
I like the flexibility of the software setup that allows easier and efficient data entry for the users Review collected by and hosted on G2.com.
Administratively, the loading of field names from PDF forms for form tickets. Review collected by and hosted on G2.com.
Robust and intuitive software that perfectly fit our need for field service ticketing from the sales estimate through to integration with accounting for billing. Straightforward implementation. Workflow is highly customizable to our specific processes and requirements. Standard reporting also met our requirements but more robust reporting was available. Review collected by and hosted on G2.com.
Administrator functions were initially split between two portals but this addressed before we moved to production. Ticket number format options could not use what our accounting system used but it was not an issue since Spira integrated with our accounting software seamlessly. Review collected by and hosted on G2.com.
Every client that I work with uses Spira Field Intelligence has streamlined not only their invoicing process, but in many cases a number of aditional processes as well! The service I have recieved while working with anyone at Spira is top notch as well, and this should not be overlooked! Review collected by and hosted on G2.com.
I haven't received much in the way of negative feedback from any of my clients who are using the software. Review collected by and hosted on G2.com.