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SparkPost Reviews & Product Details

Alina U.
AU
Chief Marketing Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

After the news about Mandrill & MailChimp integration, we were looking for another mailing service that will meet our needs and found SparkPost. These guys definitely know what they are doing.

We integrated it with OWOX BI service and now I use it for all my email marketing needs.

What I can say:

- It is packed with good real-time analytics and intuitive interface;

- Due to high daily mail limits, so there's no problem in testing templates and checking campaigns;

- Performance and delivery rates are also great;

- The amount of data it provides over hooks is overwhelming;

- It is well documented, and the solutions to issues are quite easy to implement.

By far I didn't have any critical issues with it and failed none of my campaigns. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Before integrating the webhooks, Message Event reports were a mess due to 1000 results limit.

If you lost the API key, just live with it, you will never see it again =) Review collected by and hosted on G2.com.

Recommendations to others considering SparkPost:

Use it, doesn't matter if you are a developer or marketer it is plain easy to integrate and work with. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

I'm using it for daily email marketing routine, as I said above. Not only for promotional needs but also for triggered letters and all kinds of service information. The quotas of their free plan are, by far, the best on the market, and covers all my and even developers needs.

Just check it, it works awesome.

PS: If you are an upset Mandrill user (just like us) - they have a great migration guide. Review collected by and hosted on G2.com.

SparkPost Overview

What is SparkPost?

SparkPost is the world’s #1 email infrastructure provider and the most performant email delivery service available. Our customers send over 5 trillion messages a year, over 37 percent of the world’s business email. Several SparkPost customers—including the largest social networks—send over a billion emails a day, making us the fastest-growing email delivery service provider on the market. For more than a decade, we’ve developed the leading technology in the email industry and the first email delivery service truly architected for the cloud. From the finely-tuned Momentum MTA to today’s fully elastic cloud email delivery service, we provide our customers with proven highest inbox delivery rates, easy setup and launch, and the most comprehensive analytics and insight. Built on the AWS platform, we give our customers the reliability and scalability they demand—and more. There’s never been a better way to send email. Our technology is powerful, but SparkPost’s most valuable asset is our people—the most talented and experienced email experts in the industry. From deliverability experts to a community of developers to dedicated Technical Account Managers for enterprise customers, our team is there with you every step of the way. Whether you are just starting out building an app; a large, complex enterprise; or somewhere in between, there’s a SparkPost service to match your email delivery needs.

SparkPost Details
Languages Supported
English
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Product Description

Advanced email delivery system for both marketing and transactional emails.

How do you position yourself against your competitors?

SparkPost offers the best deliverability in the industry, as measured by third-party data, ensuring that your messages actually reach the inbox. We have real-time data, robust well-designed APIs, more security certifications, and are the only native cloud-based provider of transactional messaging APIs, providing greater security and availability.


Seller Details
Seller
SparkPost
HQ Location
Columbia, Maryland
Twitter
@SparkPost
13,644 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®

Elsbeth R.
ER
Overview Provided by:

Recent SparkPost Reviews

Erick O.
EO
Erick O.Small-Business (50 or fewer emp.)
5.0 out of 5
"it is very comfortable and fast for social media posts"
it has attachments to facilitate use on a cell phone
Anuj G.
AG
Anuj G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Email Service provider"
The Analtytics part which us very easy to use
Verified User
E
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Sparkpost & MessageBird are irresponsibles"
Nothing, the Sparkpost and MessageBird have the worse service I have ever seen
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

SparkPost Media

SparkPost Demo - Health Score Dashboard
Proactively monitor the pulse of your email health
SparkPost Demo - Spam Trap Monitoring
Reduce risk and remedy problems before they cause sending outages
SparkPost Demo - Engagement Insights
Dig deep into differences in behavior between recipients that have recently engaged and those that haven’t
Answer a few questions to help the SparkPost community
Have you used SparkPost before?
Yes

71 out of 72 Total Reviews for SparkPost

4.0 out of 5
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71 out of 72 Total Reviews for SparkPost
4.0 out of 5
71 out of 72 Total Reviews for SparkPost
4.0 out of 5

SparkPost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SparkPostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Financial Services
EF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SparkPost?

Nothing, the Sparkpost and MessageBird have the worse service I have ever seen Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Sparkpost & MessageBird are irresponsibles with their account suspension, they don't care about the impact they can produce to the customers, and they don't care about the service. They cut our service because they didn't answer to more than 25 emails and 15 tickets we opened to inform that we need the payment information which they changed when moved from Sparkpost to MessageBird. They responded 6 months latter with wrong information delaying more and more the payment, but then they cut the service. It is the worse service I have ever received Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

The have a platform for email management, I was using it for transactional emails distribution Review collected by and hosted on G2.com.

Manish G.
MG
Founding Member and Head of Business Operations
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about SparkPost?

Best about this product is -

- Easy to handle

- Better deliverability

- Track opens, clicks, unsubscribe, bounce, etc

- Have template builder

- Get help of customer sucess in-case face any issues such as email deliverability, spam issues etc Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

There is not such any instance where we can say that product is not useful.

We have implemented the same in our marketing automation flow through webengage and the jorneys works well. We would need more support in future whenever we increase our automation journey flow! Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

It helps us for better email deliverability. It helps us to track open, click etc to track properly

It helps me to generate more relevant and filtered leads which gives better conversions as per ROI Review collected by and hosted on G2.com.

Erick O.
EO
diseño y fabricacion de herramentales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about SparkPost?

it has attachments to facilitate use on a cell phone Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

some modes you can't zoom and work on it Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

it has not presented a problem to me Review collected by and hosted on G2.com.

Anuj G.
AG
Mr
Luxury Goods & Jewelry
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about SparkPost?

The Analtytics part which us very easy to use Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

User Interface sometimes there is login issue Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

Analystics of Email and conversions which we got from emails Review collected by and hosted on G2.com.

SG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SparkPost?

I really appreciate how it simplifies the process of sending emails in bulk by utilizing the contacts we've created.

streamlines the task of gathering contact lists, making it much more efficient and convenient for us Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

they maintain a standard formatting

most of the templates available are primarily designed for social media purposes, rather than catering to other types of content Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

It gives a structured look to all of our emails.

and aloso the IPs they provide performs well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

I use Sparkpost to manage my customers' email domains through our platform, so I have a pretty narrow use case, but it works perfectly for that use case - no complaints! Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

The only thing I don't like is that domain verification resets after a given timeframe. But I don't think that's something specific to Sparkpost. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

I use Sparkpost to authenticate customers' email domains for use in our email feature - it allows our customers to 'dupe' their email + make it look like they're sending an individualized email directly from their personal inbox, where in reality, they are actually using our email sender (Sparkpost). Review collected by and hosted on G2.com.

Sathishkannan S.
SS
Senior Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

Reputation in Email Delivery and Customizable Delivery report Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

In case of issue in demo account, their response is not fast as their production account Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

Our in house SMTP server got spam housed frequently due to multiple factors which take time to resolved and delayed all tractional emails during that time. Sparkpost takes care of Spam housing and coded in a way to verify an email id and delivery in proper count specific to each ISP Review collected by and hosted on G2.com.

Richard M.
RM
Consulting Partner for Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

Easy to Use and not very expensive. They have a long way to go. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Ran a list of about 26,000 emails through their system, and about 300 came back as not mailable. Did a blast with the remaining, but over 400 were non-deliverable, and 65 made SPAM complaints. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

Solve no problems and actually created more as my email service suspended us because of high SPAM complaints. Never used SparkPost again. Ran the same list through Zero Bounce and cleaned it much more thoroughly to the point we get less than .03% bounces and .015% SPAM complaints. Review collected by and hosted on G2.com.

EG
Development Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

SP is very intuitive. I am not a techy by any stretch of the imagination but am by default the "go to" in our office for management of emails. SP integrates into our CRM flawlessly, and we have only on a few occasions had to log into the master account to troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

My only complaint is we don't have spell check within our email. Because we use our email integrated within our CRM I am not sure if this is a CRM issue or Sparkpost. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

Sparkpost allows for some great analytics and insights into who is opening and reading our emails and where they go from our links. We also appreciate the safeguards SP has in place to prevent us getting marked as SPAM or Junk Mail. Review collected by and hosted on G2.com.

Andrea H.
AH
Research and Development VISTA at Isabel’s House
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SparkPost?

I like that it allows us to easily batch-send emails using the contacts created and stored in Giveffect. It makes pulling contact lists much easier! Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

I don't like how the standard formatting comes through when someone receives one of our emails. Unless we create the email using drag & drop, they look unremarkable. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

We are solving the problem of sending emails in batches with ease. The fact that I can email any list that I can pull from Giveffect and make a template to send again and again makes our job much more manageable. Review collected by and hosted on G2.com.