Sophos Firewall Reviews & Product Details

Sophos Firewalls has two major advantages: it’s a cloud-managed firewall, and it provides good customer-facing reports. Review collected by and hosted on G2.com.

Sophos firewalls haven’t changed much in terms of functionality in years. The configuration may come with a newer UI, but underneath it still feels like the same basic firewall.

What’s been most frustrating for me is that there still isn’t a straightforward way to manage VoIP—an extremely common part of any modern network—without having to drop into the CLI backend and disable VoIP inspection. It ends up being an all-or-nothing setting: either it’s on or it’s off.

I’ve run into a similar limitation with DHCP options. Yes, the feature exists and it has been added, but it’s still very basic and doesn’t really support more modern management approaches for other devices, like Unifi APs. Review collected by and hosted on G2.com.

It is a very comprehensive device that helps perform all traffic control. It features robust policies for web control and application control. Additionally, with its new NDR utilities and DNS protection, it proves to be very useful. Review collected by and hosted on G2.com.

Some reports are a bit complex to understand, which is why it is necessary to download different ones to be able to understand the threat. Review collected by and hosted on G2.com.

The product offers a comprehensive set of features, including firewall capabilities, load balancing, SD-WAN, application filtering, and web filtering. Its administrative interface is user-friendly, making it easy to implement and manage. SSL VPN is supported, and the reporting tools provide insights into daily usage. Integration with other systems is straightforward, and the support team is available 24x7 with an escalation matrix in place to address any issues promptly. Review collected by and hosted on G2.com.

I have been using the Sophos firewall for over five years, and I find that the amount of administrative work required for reporting is minimal. Review collected by and hosted on G2.com.

The best part is that they combine a cloud-based central console that is easy to manage, good integration with the rest of the Sophos security ecosystem, and an advanced level of protection (deep inspection, AI, secure VPN) without demanding significant internal IT resources. All of this at a reasonable price and with equipment that is easy to manage for SMB environments. Review collected by and hosted on G2.com.

Perhaps the performance of the teams against the hardware, the lack of very advanced features where other competitors are more powerful, and a somewhat slow and clunky management interface. Review collected by and hosted on G2.com.

Sophos Firewall is a powerful network security solution that offers advanced threat protection, VPN, and network management capabilities. Review collected by and hosted on G2.com.

Sophos Firewall need to be required improvement customer support, complexity. Some users face the interface overwhelming, and reporting capabilities could be enhanced. Hardware limitations and a learning curve are also potential drawbacks. Review collected by and hosted on G2.com.

Sophos firewall offers strong administrative capability, with easy implementation and plenty of useful features. It includes options such as ISP load balancing, a DHCP server, web filtering, and application filtering, among others. Review collected by and hosted on G2.com.

The licensing costs for some services should be included and built in. Review collected by and hosted on G2.com.

User friendly dashboard- Easy to configure and almost all of the configurations available in GUI.

Cost Optimistic Solution- With basic network protection subscription can create a number of SSL & IPsec VPN connections based on firewall VPN throughput, no additional cost for MFA setup, we can use software authentication for MFA for all SSL VPN & admin users.

Easy to manage- Centrally manage all branch firewalls via Sophos central cloud dashboard, no additional license required.

By using WAF add-on subscription, without additional appliances can secure internal web applications by off-loading SSL/TLS in gateway level.

Log Storage- Firewall comes with minimum 128GB inbuilt storage for logs retention and designed to delete old logs when it reaches threshold limit.

Customer Support- Quick response while raising support via support portal and mostly they call and ask for remote support. The response over global support number is very appreciable and they will loop to the respective team immediately. Review collected by and hosted on G2.com.

Configuration and controls via CLI is limited, applying bulk configuration through CLI is not possible. But, API integration is available, maybe it will address the requirement.

We only enable alerts and notification for predefined events in GUI, no options for custom events.

They release firmware updates quickly, sometimes they will revoke the update and push to install alternative versions. Review collected by and hosted on G2.com.

Security & Threat Protection Focused:

"The advanced threat protection features like Intrusion Prevention, Web Filtering, and Sandstorm make Sophos Firewall a powerful tool against both known and unknown threats. Review collected by and hosted on G2.com.

Complex Initial Configuration:

"Initial setup and advanced configurations can be challenging, especially for teams new to Sophos. Some features require deep technical knowledge to implement correctly. Review collected by and hosted on G2.com.

What I like best about Sophos Firewall is its balance of simplicity and intelligence. The interface is clean, intuitive, and makes network management easy even for complex setups. Features like synchronized security, application control, and advanced threat protection work together seamlessly to give complete visibility and protection. Review collected by and hosted on G2.com.

There’s not much to dislike. The only minor thing is that firmware updates sometimes take a few extra minutes to complete, but that’s understandable considering the system’s depth and stability. The overall experience remains smooth, and each update usually brings meaningful performance and security enhancements. Review collected by and hosted on G2.com.

What I value most is the visibility it gave us from day one. Our network used to be incredibly slow during peak hours, and we had no idea why. Upon activating Sophos, the dashboard instantly showed us that the problem was high bandwidth consumption from streaming services (like YouTube) on several computers. We were able to create an application control policy in under 10 minutes to prioritize our erp system, and the performance difference was immediate

But we saw the real value a few months ago when the 'Security Heartbeat' feature detected anomalous behavior on a remote salesperson's laptop. It automatically isolated the device from the network and alerted us. It turned out to be a phishing attempt that could have cost us dearly. That feature alone justifies the investment Review collected by and hosted on G2.com.

Although the main interface is intuitive, configuring more advanced features like the Web Application Firewall (WAF) to protect our customer access portal was complicated. The documentation is very extensive and can be overly technical if you're not a dedicated cybersecurity expert. We had to rely on our IT provider to help us fine-tune the rules correctly, which meant an additional, unforeseen cost. Review collected by and hosted on G2.com.