Top 10 Sonar Alternatives & Competitors

Top 10 Alternatives to Sonar Recently Reviewed By G2 Community

#1

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Sonar:
• Conversational Marketing
Try for free
Reviewers say compared to Sonar, Intercom is:
Slower to reach roi
More expensive
Better at meeting requirements
See all Intercom reviews
#2

TextUs
By TextUs
(613)4.7 out of 5
TextUs is a business texting application. Texts can be managed from desktop or mobile. Users can text team members and integrate with popular platforms. Texts can be tracked and recorded for results.
Categories in common with Sonar:
• SMS Marketing
• Mobile Marketing
Get a quote
Reviewers say compared to Sonar, TextUs is:
Slower to reach roi
More expensive
Better at meeting requirements
See all TextUs reviews

Sponsored
Alhena AI
(34)4.9 out of 5
Alhena (formerly Gleen) is the most accurate and highly capable generative AI-based solution designed to enhance customer service across all your channels. Typically, our customers see an ROI of 500% or more. Alhena learns from your documentation and automatically answers questions. Our proprietary ML model ensures high accuracy and relevance in its responses, and its answers improve over time. It leverages AI agents to automate several self-service workflows, there by improving CSAT and hence, customer retention.
Visit Website
Reviewers say compared to Sonar, Alhena AI is:
More expensive
Better at support
Easier to do business with
Visit Website
#3

EZ Texting
By EZ Texting
(635)4.5 out of 5
The top-rated SMS marketing software is the smartest way to connect with mobile audiences.
Categories in common with Sonar:
• SMS Marketing
Try for free
Reviewers say compared to Sonar, EZ Texting is:
Slower to reach roi
More usable
Better at meeting requirements
See all EZ Texting reviews
#4

HubSpot Marketing Hub
By HubSpot
(12,345)4.4 out of 5
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Categories in common with Sonar:
• Conversational Marketing
Try for free
Reviewers say compared to Sonar, HubSpot Marketing Hub is:
Slower to reach roi
More expensive
See all HubSpot Marketing Hub reviews
#5

Birdeye
By Birdeye
(3,141)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with Sonar:
• SMS Marketing
• Conversational Marketing
Try for free
Reviewers say compared to Sonar, Birdeye is:
Better at support
Better at meeting requirements
Slower to reach roi
See all Birdeye reviews
#6

Attentive
By Attentive
(516)4.7 out of 5
Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way
Categories in common with Sonar:
• SMS Marketing
• Mobile Marketing
Try for free
Reviewers say compared to Sonar, Attentive is:
Better at support
More usable
Easier to do business with
See all Attentive reviews
#7

Brevo Marketing Platform
By Brevo
(2,215)4.5 out of 5
Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.
Categories in common with Sonar:
• SMS Marketing
Try for free
Reviewers say compared to Sonar, Brevo Marketing Platform is:
More usable
Better at meeting requirements
See all Brevo Marketing Platform reviews
#8

Salesforce Marketing Cloud Engagement
By Salesforce
(1,766)4.0 out of 5
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.
Categories in common with Sonar:
• SMS Marketing
• Mobile Marketing
Get a quote
Reviewers say compared to Sonar, Salesforce Marketing Cloud Engagement is:
Slower to reach roi
More expensive
See all Salesforce Marketing Cloud Engagement reviews
#9

SimpleTexting
By Sinch
(639)4.7 out of 5
SimpleTexting provides Text Message Marketing and SMS Solutions that are Simple, Affordable & Effective!
Categories in common with Sonar:
• SMS Marketing
Reviewers say compared to Sonar, SimpleTexting is:
Slower to reach roi
Better at support
More usable
See all SimpleTexting reviews
#10

Drift
By Salesloft
(1,251)4.4 out of 5
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Categories in common with Sonar:
• Conversational Marketing
Get a quote
Reviewers say compared to Sonar, Drift is:
Better at support
See all Drift reviews

Sponsored
Alhena AI
(34)4.9 out of 5
Alhena (formerly Gleen) is the most accurate and highly capable generative AI-based solution designed to enhance customer service across all your channels. Typically, our customers see an ROI of 500% or more. Alhena learns from your documentation and automatically answers questions. Our proprietary ML model ensures high accuracy and relevance in its responses, and its answers improve over time. It leverages AI agents to automate several self-service workflows, there by improving CSAT and hence, customer retention.
Visit Website
Reviewers say compared to Sonar, Alhena AI is:
More expensive
Better at support
Easier to do business with
Visit Website