Soldo Pros and Cons

Implementation was very easy with support on how to get the best out of Soldo, ordering of cards and setting up wallets were easy to do.

Soldo customer support is excellent with knowledgeable staff alway happy to help guide you

The software is easy to use with well laid out screens

Once up and running we found that their was no need to chase for receipts as the mobile app lets you take a photo and upload

Approvals can be done by mobile phone and you can restrict the general ledger codes that items can be posted to

Certain spend can be blocked and credit limits applied to each card

There are constant improvments being implemented

Regular meetings with Customer Success Manager and Account Managers Review collected by and hosted on G2.com.

Integration with NetSuite was not easy and we had to have a few attempts to get it to work correctly Review collected by and hosted on G2.com.

Soldo is very straightforward to use, it is simple to add new users, set up wallets and download all reports from the system. The customer service is always great, they regularly keep in touch and are keen to get any issues resolved as soon as possible. Review collected by and hosted on G2.com.

Soldo can't be used for certain transactions like car hire but we have found a workaround which works for us. The other issue we have is sometime we are unable to withdraw the amount of cash we require from ATMs but I believe that is down to an ATM issue and not Soldo. Review collected by and hosted on G2.com.

Product is easy to use and Soldo staff very helpful. The implementation of Soldo has gone really well and have lots of positive feedback from users. It has also saved both staff using cards and the finance function time when using. Review collected by and hosted on G2.com.

Nothing. Anything we have raised they have found a solution for Review collected by and hosted on G2.com.

quick response time from staff emails responded to quickly Review collected by and hosted on G2.com.

understanding the movement of transfers to trransfer and how to code on our systems Review collected by and hosted on G2.com.

I love how user friendly is, its so simple and easy to navigate. We can make changes quickly and it is doesnt take long to set up. We use the platform daily and have regular communication with customer support. Review collected by and hosted on G2.com.

I wish the platform has the option to export custom data onto a spreadsheet. We have to regularly update keytags, cost codes etc and it would be ideal if we could make changes on a spreadsheet and then import in one go. Currently we have to do ot individually. Review collected by and hosted on G2.com.

SOLDO expense tracking is excellent. Receipts can be uploaded for tracking expenses and catagories can be used Review collected by and hosted on G2.com.

Customer support isnt great. No weekend support. If cards are blocked it doesnt show on the app or web console. no multicurrency cards so have to have a card for every currency. Emails go unanswered and proper explanations arent provided. Review collected by and hosted on G2.com.

The process for ordering cards, user experience and accouting via integration to Concur has been a game changer for us. We have hundreds of ad-hoc business trips per year, and prior to Soldo most of this was manually managed.

It has meant we can free up time in our team to concentrate on other finance related tasks, as Soldo pretty much delivers on most fronts for us. Generally very happy to be partnering with Soldo, Review collected by and hosted on G2.com.

I think a few of my dislikes have been ironed out of the platform now, especially that they have now increased the time from 5 minutes to 15 minutes before you get kicked off the platform when your not using it! Review collected by and hosted on G2.com.

Soldo cards have enabled us to minimise cash deliveries to our vulnerable and elderly clients. Review collected by and hosted on G2.com.

Nothing. It works very well for us and our clients. Review collected by and hosted on G2.com.

Soldo has really met all our business needs - makes processing of card payments so much easier. The customer service has been amazing. All questions and queries are answered without any issues. I would really recommend using Soldo for businesses who have many users. Review collected by and hosted on G2.com.

I can't really think of anything that is realy dislikable - but the authorisation process may need a little streamlining. Review collected by and hosted on G2.com.

Everything on Time, Customer Support always available, everyone very helpful and ready to take action. Review collected by and hosted on G2.com.

nothing dislike to soldo and as user from my previous employer, once i change company we also start the onboarding here. Review collected by and hosted on G2.com.