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Sojourn Solutions Reviews & Provider Details

Sojourn Solutions Overview

What is Sojourn Solutions?

What separates top performing B2B organizations from the rest? At Sojourn Solutions, we believe the answer is Marketing Operations – an empowered, scalable team of talent charged with improving (and proving) the performance of your marketing organization. Whether you leverage your own talent or team up with us to leverage ours, we will help you build a data-driven, customer-centric marketing technology engine focused on results aligned to business outcomes. Marketing Operations Solutions: Sales & Marketing Alignment Data & Insights Marketing Technology/Martech People Operational Process Results Measurement Selecting the correct marketing automation platform and related technologies for your business is only the start of the journey. We've helped hundreds of B2B marketing organizations across the globe to implement, learn and optimize their selected platform, using solutions that are repeatable and deliver measurable benefits. Marketing Technology Platforms: Oracle Eloqua Oracle DataFox Oracle Infinity Adobe Marketo Engage Adobe Bizible Salesforce Pardot Salesforce Tableau Visit www.sojournsolutions.com to learn more.

Sojourn Solutions Details
Languages Supported
English, Polish
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Provider Description

Sojourn Solutions is a growth-minded marketing operations consultancy that helps ambitious marketing organizations solve problems while delivering real business results.


Seller Details
Year Founded
2015
HQ Location
Denton, Texas
Twitter
@sojourn_solns
529 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®

Kristin C.
KC
Overview Provided by:
Global Head of Marketing @ Sojourn Solutions

Recent Sojourn Solutions Reviews

SM
Sarah M.Enterprise (> 1000 emp.)
5.0 out of 5
"Great Implementation Partner"
Assits us in setup of Eloqua and integration of MS Dynamics
Mary W.
MW
Mary W.Enterprise (> 1000 emp.)
4.0 out of 5
"Director Marketing Technology"
We have used Sojourn for a variety of projects including an SFDC to ELQ integration and general support services.
Verified User
M
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Review of Email Builder"
Creating responsive emails that render correctly in the vast array of email clients/devices. Provide marketers with a way to create beautiful emai...

Sojourn Solutions Media

Sojourn Solutions Demo - Customer Success Spotlight - Progress Software
The result: 35% increase in marketing influence on revenue
Sojourn Solutions Demo - Customer Success Spotlight - Vodafone
The challenge: How to accurately quantify and prove marketing’s contribution to revenue and secure marketing budget?
Sojourn Solutions Demo - Customer Success Spotlight - S&P Global Platts
The result: 75% savings on campaign migration costs to Marketo
Answer a few questions to help the Sojourn Solutions community
Have you used Sojourn Solutions before?
Yes

13 Sojourn Solutions Reviews

4.5 out of 5
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13 Sojourn Solutions Reviews
4.5 out of 5
13 Sojourn Solutions Reviews
4.5 out of 5

Overall Review Sentiment for Sojourn SolutionsQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
SM
Sr. Marketing Manager, Demand Generation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Sojourn Solutions helped with:

Assits us in setup of Eloqua and integration of MS Dynamics Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Our dedicated support specialist is incredible (Kelly Gauthier). She is very responsive and dedicated to our success. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Nothing about our relationship was negative. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

Very competent, responsive and knowledgeable. Review collected by and hosted on G2.com.

What problems is Sojourn Solutions solving and how is that benefiting you?

CRM integration Review collected by and hosted on G2.com.

Mary W.
MW
Director, Marketing Technology
Events Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Sojourn Solutions helped with:

We have used Sojourn for a variety of projects including an SFDC to ELQ integration and general support services. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

The team in Poland who follows a structured process with little to know waves to jump in where needed and get the job done!

The backfill consultant who can figure things out with limited direction

In general - the ability to take complex requirements and implement a solution that meets the needs of the business Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

There are always issues when using a third party consulting firm. But the immediate Sojourn team I'm working with is fantastic and does all they can to mitigate the typical pitfalls. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

This would vary based on the business requirements... In general be able to tightly define the requirement and thoroughly read and approve the recommended solution before moving to implementation. Review collected by and hosted on G2.com.

Corey L.
CL
Sr. Marketing Operations Manager
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

Beyond our primary need to migrate from one marketing automation solution to another (Adobe Campaign to Eloqua), Sojourn Solutions helped us on training our staff on how to use the new system, designed and constructed our renewals program, revamped out email preference center, and more.

Sojourn understood our migration goals and they came to the table with a properly thought out, organized attack plan and with it, we were successful in making it happen. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Sojoun Solutions has been an extremely responsive to our strategic and tactic needs. They were quick to understand our business, it's needs and strategically designed processes that shaped to those needs. For each need, Sojourn has found a solution to fulfill it.

Sojourn has a talented team. Everyone on their team is extremely knowledgeable, professional, always available and a breeze to work with. They're punctual for meetings. And what surprised me the most is how quick they could turn around a complicated task. This is just a few of the many reasons why we continue to work with them.

Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I don't have any issues and am completely satisfied in our current working relationship Review collected by and hosted on G2.com.

Verified User in Financial Services
MF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

Data integration, Marketing Best Practices, Email marketing compliance, Creating and managing email and project approval process. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Sojourn is always open to trying new things, their development team doesn't look at a project and work within the confines of the out of the box solution. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Nothing yet, they've always been very responsive and willing to take on the grunt work of completing tasks instead of other "expert services" departments that only offer strategies instead of assisting with execution. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

Very responsive team. Creative ingenuity when developing custom workstreams specifically to our business. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
MH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

Sojourn has assisted us with doing a deep dive into our Pardot accounts to help with automated structure, engagement training, and alignment with SF.com Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

I like that there is a group, aside from the consultant, that can assist in collaborating problem resolution. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I dislike the lack of communication between myself and the primary consultant that I work with. I have struggled to get a "burn report" of hours used and tasks completed over the last 6 weeks. Their effort and performance is great, but only when I can have consistent communication with their team. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

They are a great company to use as long as you set solid communication expectations at the beginning of the working relationship. Review collected by and hosted on G2.com.

Response from Kristin Connell of Sojourn

Thank you for your review and honest feedback. We sincerely apologize for the struggle you have faced in communications with our team. Please know that this is not our standard practice and we are addressing the issue today. Please reach out to me directly with any further questions or concerns to ensure you have what you need at kristin.connell@sojournsolutions.com. We appreciate your business and hope we can continue to work together.

Marilyn C.
MC
Vice President of Marketing and CRM
Entertainment
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

I first engaged Sojourn to help with an Eloqua implementation that included integration with SFDC. Post-implementation Sojourn has helped with the development of more advanced demand gen campaigns, SFDC opt-ins, data washing machines, lead scoring, and lead nurturing programming. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Sojourn is so responsive. I love that I don't have to chase them down. I appreciate the value I feel as a customer. With other partners we would probably be a lower tier customer but I never feel that way with Sojourn. They also act as a strategic partner in helping getting to the root of what I'm asking for. They make suggestions and have helped me think through campaigns in ways I wasn't doing before. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

There really isn't anything I can pinpoint as an issue. Review collected by and hosted on G2.com.

CG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

Sojourn has assisted and is assisting with many projects from GDPR implementation to CRM system migrations. Whenever we acquire a new company Sojourn has always assisted with online form data captures, form migrations, system decommissions etc. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Everything. There is nothing they have not been able to assist with. From EMail Marketing and CRM support and troubleshooting to building out custom databases for reporting and analytics, they've been able to assist with it all. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I'm not working for them but with them. I can't say there is anything I dislike. Review collected by and hosted on G2.com.

Verified User in Financial Services
MF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

Creating responsive emails that render correctly in the vast array of email clients/devices. Provide marketers with a way to create beautiful email messages without knowing how to use HTML. We were looking for a solution that has a robust integration with Eloqua. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

The drag and drop functionality and the ability to save components to reuse in other emails. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

There are occasionally inexplicable bugs that need Sojourn's intervention. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

Including Marketers who struggle with creating emails. They will be sold on this EmailBuilder! Review collected by and hosted on G2.com.

Verified User in Human Resources
EH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

We hired Sojourn Solutions so they can help us make sense of our data. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

What we liked best is how Dan managed to take the raw excel export files we provided and create multiple tableau reporting dashboards for us. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Nothing regarding Sojourn Solutions. We, internally, had to pause our engagement because our company upgraded our CRM from Oracle Seibel onDemand to Oracle SalesCloud. The upgrade hasn’t gone smoothly and we’re still trying to resolve all the issues internally. Review collected by and hosted on G2.com.

JS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Sojourn Solutions helped with:

We have worked with the people at Sojourn for about 10 years now. We have used Sojourn most recently for one of the biggest projects of the year, migrating from one platform to another. Sojourn have the in-house expertise and skills required to successfully migrate over 10 years worth of data and extremely customized processes. I couldn't do my job without them at this point. They have been wonderful to work with have made my life so much easier. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

The people are wonderful, the skills and expertise in their field is high quality, and they have a global presence. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Nothing to dislike, I have enjoyed working with Sojourn for nearly 10 years now. Review collected by and hosted on G2.com.

Recommendations to others considering Sojourn Solutions:

Global presence, skills and expertise required for all types of marketing automation consulting. Review collected by and hosted on G2.com.