# Sojourn Solutions Reviews **Vendor:** Sojourn Solutions **Category:** [Marketing Automation Consulting Providers](https://www.g2.com/categories/marketing-automation-consulting) **Average Rating:** 4.8/5.0 **Total Reviews:** 28 ## About Sojourn Solutions Reimagine Marketing Operations. Redefine Success. Sojourn Solutions partners with Marketing Teams to streamline their Marketing Operations, maximize MarTech ROI, and build AI-ready strategies that deliver measurable business results. We bring deep expertise across platforms like Eloqua, Marketo, HubSpot, Salesforce Marketing Cloud, 6sense, and Demandbase - helping you align people, process, and platforms for smarter, faster execution. Whether you're looking to modernize your tech stack, improve lead flow, drive ABM success, or unlock better data insights - our team provides the strategic guidance and hands-on support to scale your marketing performance. What We Do: Marketing Operations Strategy - Process optimization, campaign ops, reporting frameworks, and scalable infrastructure. AI for Marketing Ops - Practical, agent-based AI tools that accelerate execution without sacrificing control. Marketing Automation - Platform selection, implementation, migration, integration, and managed services. ABM & Personalization - Strategic consulting and hands-on execution across 6sense, Demandbase, and more. Lead Management - Lead scoring, routing, nurturing, and full-funnel sales alignment. Email Deliverability - Inbox placement audits, remediation plans, and campaign performance tuning. Marketing Analytics - Data governance, funnel analysis, multi-touch attribution, and KPI modelling. Why Sojourn Solutions? Proven success with Fortune 1000 and high-growth enterprise teams Certified specialists across leading MarTech platforms Technology-agnostic, strategy-led consulting approach Clear, data-driven impact across every engagement Ready to make your Marketing Operations your competitive advantage? Let’s talk. ## Sojourn Solutions Pros & Cons **What users like:** - Users appreciate the **deep expertise** of Sojourn Solutions, valuing their strategic insights and proactive partnership. (8 reviews) - Users commend the **excellent response time** of Sojourn Solutions, enhancing collaboration and project execution across teams. (6 reviews) - Users commend Sojourn Solutions for their **proactive support and expertise** , enhancing efficiency and campaign management across the board. (5 reviews) - Users commend the **knowledgeable expertise** of Sojourn Solutions, highlighting their proactive approach and invaluable partnership. (5 reviews) - Users highlight the **efficiency** of Sojourn Solutions, noting their proactive support and collaborative approach drives productivity. (4 reviews) - Users value Sojourn Solutions for their **partnership mindset** , seamlessly integrating and enhancing team collaboration and project quality. (4 reviews) - Users value the **flexibility** of Sojourn Solutions, appreciating their adaptability and commitment to finding solutions. (4 reviews) - Partnership (4 reviews) - Proactivity (4 reviews) - Service Quality (4 reviews) **What users dislike:** - Users note **occasional communication issues** early on, but improvements were quickly observed as the partnership developed. (2 reviews) - Users note that while Sojourn Solutions is **expensive** , the quality justifies the cost and provides value. (1 reviews) - Users have noted **poor customer support** initially, though the team shows improvement and adaptability over time. (1 reviews) ## Sojourn Solutions Reviews ### 1. Proactive Eloqua Partner, but Limited Hours Make Self-Service Problem-Solving Key **Rating:** 5.0/5.0 stars **Reviewed by:** Tania B. | Email Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Sojourn Solutions?** I truly feel that Vignesh is a great partner and a real extension of our team. He’s consistently proactive and efficient, and he’s a skilled Eloqua practitioner whose knowledge helps our business keep moving forward. **What do you dislike about Sojourn Solutions?** I feel like we have limited hours, and I’d like to make better use of them in a way that lets me problem-solve on my own. That way, we don’t burn hours on investigation and can instead focus on implementing improvements and troubleshooting initiatives, rather than spending so much time diagnosing issues. **Recommendations to others considering Sojourn Solutions:** Ask for Vignesh to be your partner, you won't regret it and make the most of your hours so that you can maximize progress instead of trouble shooting issues. **What problems is Sojourn Solutions solving and how is that benefiting you?** They offer different perspectives on how to fix problems and issues. For example, when we ran into CRM integration challenges, they suggested an alternative approach to what I originally had in place, which made the process more efficient and easier to act on. They also helped with integrating our POS system so we could get transactional data into Eloqua. ### 2. Skilled Global Team That Supports Multiple Projects Across Time Zones **Rating:** 5.0/5.0 stars **Reviewed by:** Anna A. | Sr Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Sojourn Solutions?** I appreciate that they have a great team with various skillsets which helps tremendously when working on multiple projects. They also have a team in the US as well as in Europe which is great they can accommodate various time zones **What do you dislike about Sojourn Solutions?** N/A - They’ve been great business partners for us. **Recommendations to others considering Sojourn Solutions:** I’d recommend Sojourn Solution to any team looking for a flexible, reliable and highly skilled marketing operations partner. They’re especially valuable if you need a group that can scale with your workload, adapt to different working styles, and provide coverage across time zones. **What problems is Sojourn Solutions solving and how is that benefiting you?** Working with this marketing operations team has been an outstanding experience. They’ve consistently proven themselves to be a reliable, strategic, and highly capable partner. One of the things I appreciate most is the breadth of skillsets across their team — no matter what our project requires, they always have the right experts ready to jump in. Their global presence has also been a huge advantage. With team members in both the US and Europe, they’re able to support us across time zones and keep work moving efficiently. That flexibility has made a real difference in our day‑to‑day operations. Another standout quality is their adaptability. They’re equally comfortable stepping in as leaders to drive operational excellence or taking a supportive role when we need them to execute on specific requests. That balance of initiative and collaboration is rare, and it’s one of the reasons they’ve become such a trusted partner for us. ### 3. Exceptional Eloqua Expertise and a True Partner, Not a Vendor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Sojourn Solutions?** Here’s the clean, strong version—keeps your intent but sharpens it into something credible and executive-level: ⸻ Q2: What do you like best about Sojourn Solutions? Their depth of expertise in Eloqua is exceptional, and they’ve continuously expanded into adjacent platforms and capabilities as our ecosystem has evolved. What truly sets them apart, though, is how they operate as a partner—not a vendor. They don’t just execute what’s asked; they think alongside us, challenge when needed, and proactively identify better ways to approach problems. Their professionalism and reliability are consistent, even under pressure. Whether it’s planned work or last-minute, high-priority requests, they deliver on time without compromising quality. Communication is clear, direct, and frictionless, which makes day-to-day collaboration efficient and low overhead. Most importantly, they understand our business, our systems, and our standards at a deep level. That allows them to anticipate needs, step in without heavy direction, and often go beyond expectations. Of all the vendors I’ve worked with, they are among the strongest in both capability and partnership. **What do you dislike about Sojourn Solutions?** Dislike? There is absolutely nothing to dislike. I’ve been thanking the situation that crossed our paths all these years ago. **Recommendations to others considering Sojourn Solutions:** Here’s the tightened, polished version—keeps your point but makes it sound intentional and credible: ⸻ Q3: Recommendations to others considering Sojourn Solutions: Be clear about what you’re trying to achieve and, more importantly, why it matters to your business. The more context you provide, the more effectively Sojourn can align their approach and deliver meaningful impact. Also—listen to their recommendations. They bring deep, hands-on experience across platforms, data, and lifecycle execution, and their guidance is grounded in what actually works in practice. If you treat them as a strategic partner rather than a task-based vendor, you’ll get significantly more value out of the relationship. **What problems is Sojourn Solutions solving and how is that benefiting you?** We’ve been working with Sojourn Solutions for over 8 years, and at this point, their team operates as a true extension of our in-house email marketing function. They’ve helped us solve one of the most persistent challenges in lifecycle marketing: connecting strategy to execution across fragmented systems and data sources. This includes building and maintaining our data architecture and integrations, enabling more reliable and timely data flows into Eloqua, and supporting the transition from batch campaigns to more automated, behavior-driven lifecycle programs. On the execution side, they’ve consistently delivered across campaign build, Eloqua back-end configuration, forms, coding, QA, and reporting—allowing our internal team to focus on strategy and performance rather than getting stuck in operational bottlenecks. They’ve also played a critical role in improving deliverability and overall program stability, which directly impacts revenue performance and customer experience. The net benefit is scale and consistency: we’re able to launch and maintain more complex, data-driven programs faster, with fewer errors, and with a level of technical depth that would be difficult to sustain fully in-house. ### 4. Seasoned Consultants with Standout Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Sojourn Solutions?** I really value the seasoned experience and expertise of their consultants. **What do you dislike about Sojourn Solutions?** At the start, we set very aggressive timelines and ultimately had to revisit and adjust our expectations. **Recommendations to others considering Sojourn Solutions:** Outsourcing a marketing automation platform migration takes time and expertise. Sojourn enabled us to work closely with their experts, in concert with our internal teams, which made the overall process more coordinated and manageable. **What problems is Sojourn Solutions solving and how is that benefiting you?** We chose Sojourn Solutions as our partner to help us migrate to a new Marketing Automation Platform. Their experienced consultants offered strategic recommendations and handled critical work as a true extension of our internal team. With best-in-class project management, they kept the project on track and helped us meet our deadlines. ### 5. Transforms Email Marketing Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Rainier L. **Reviewed Date:** January 28, 2026 **What do you like best about Sojourn Solutions?** I really appreciate how Sojourn Solutions helps manage campaign workflows at scale, which significantly improves efficiency, consistency, and execution by keeping campaigns on track and reducing bottlenecks. I also value their introduction of more structured processes around campaign execution. Additionally, their expertise in workflow management and marketing operations is particularly valuable to me. I also find comfort in their availability, as they are always ready to support. **What do you dislike about Sojourn Solutions?** Nothing **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn Solutions supports our email marketing by managing campaign workflows at scale, which improves efficiency and execution by keeping campaigns on track. They introduce structured processes that reduce bottlenecks, enhancing overall consistency. ### 6. Exceptional Data & Marketing Analytics Support – A True Extension of Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Sneha A. | Data Planning and Marketing Analytics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Sojourn Solutions?** Their responsiveness and problem-solving mindset stand out. The team is quick to jump in, understands our business context, and consistently offers creative ideas to improve processes. They feel like an extension of our internal team - collaborative, proactive, and genuinely invested in our success. **What do you dislike about Sojourn Solutions?** Honestly, there’s very little to dislike. If anything, early on there were occasional delays in documentation handover, but that improved quickly as the relationship matured. They’re very receptive to feedback and continuously improve their delivery. **Recommendations to others considering Sojourn Solutions:** If you're looking for a strategic partner who combines technical expertise with marketing insight, Sojourn is a great choice. They’re especially strong in data analytics, lead management, and platform integration. Be clear about your goals, and they’ll help you get there - often faster than expected. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn Solutions has been instrumental in helping us tackle complex data challenges across marketing analytics and lead management. They've supported multiple initiatives including: - Building Tableau dashboards to visualise campaign performance and lead flow. - Continuous data investigations into Leads and MQLs, helping us identify gaps, anomalies, and optimisation opportunities. - Improving data quality and responsiveness, which has directly enhanced our ability to make timely, data-driven decisions. Their support has led to more accurate reporting, faster issue resolution, and better alignment between marketing and sales operations. ### 7. Sojourn Solutions is our key marketing automation partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Mario D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Sojourn Solutions?** They are a long term partner, we value the ownership, consistency, and quality they put in our projects. Ultimately we see them as an extension of our own teams. **What do you dislike about Sojourn Solutions?** A small niche agency may not work particularly well for large projects, if scalability may become an issue. We are a Group function driving digital transformation in multiple markets and have not experienced issues on this. **Recommendations to others considering Sojourn Solutions:** To get the most out of the marketing automation investment it is important to ensure that a matching level of expertise is also available client's side, as this helps to foster collaboration and ultimately campaigns that are tailored to the specific client' s goals. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn Solutions have been supporting Vodafone Business with their deep knowledge across the major marketing automation vendors, helping us with platform evaluation, integrations, and strategic planning. ### 8. Solving Complex Marketing Integration Challenges with Sojourn Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Sojourn Solutions?** Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’re consistently available, responsive, and willing to go the extra mile. The team is conscientious, friendly, and deeply knowledgeable. Even when a question falls outside their immediate expertise, they quickly bring in the right specialists from within Sojourn. Their flexible payment structure is also a plus, making it easier to scale engagement as needed. **What do you dislike about Sojourn Solutions?** Honestly, the only downside is that I can’t use them more. My time with them is limited, and I’d benefit from having them involved in even more of our projects. Their value is clear, and I wish I had more bandwidth to leverage their capabilities across additional initiatives. **Recommendations to others considering Sojourn Solutions:** I highly recommend starting with a small project to see how well they perform—you’ll quickly realise their value. They’re excellent communicators who take the time to understand your business needs and consolidate them into actionable solutions. As a marketing automation system integrator, they bring a wealth of knowledge across a wide range of platforms and tools. If you’re looking for a partner who listens, adapts, and delivers, Sojourn is a smart choice. **What problems is Sojourn Solutions solving and how is that benefiting you?** For the past three years, Sojourn Solutions has been pivotal in helping us navigate a fast-paced, constantly evolving marketing technology landscape. They’ve supported multiple system migrations—often under shifting requirements, stakeholder priorities, and tight timelines. Their expertise has directly improved the accuracy of our marketing reporting and enhanced how we go to market, ultimately helping us generate more qualified leads and make better business decisions. They don’t just implement systems—they solve real business problems. ### 9. Boosted Our Productivity—Would Recommend to Anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Sojourn Solutions?** They make us more productive & successful **What do you dislike about Sojourn Solutions?** N/A - no downsides, I'd recommend to anyone **Recommendations to others considering Sojourn Solutions:** I’d highly recommend Sojourn to others because they’ve helped take our business to the next level. They’ve been a huge help and an amazing partner to me and my team. Working with them has made us more efficient and more productive, and they’ve truly elevated our email marketing through their strategy, guidance, and implementation. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn brings a wealth of knowledge in all things email marketing, especially around the software we use to send our marketing messages to customers. They help us streamline processes, shape strategy, and execute campaigns—overall, they handle the pieces that make everything much easier for me and my team. ### 10. Eloqua & Email Mastery At Its Finest **Rating:** 5.0/5.0 stars **Reviewed by:** nicholas.wiese@astound.com W. | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Sojourn Solutions?** The people, skills, and ideas that they bring to the table - they are an invaluable partner. **What do you dislike about Sojourn Solutions?** I genuinely don't have a dislike that I can mention. **Recommendations to others considering Sojourn Solutions:** 15/10 recommend Sojourn Solutions to anyone looking for a strong marketing consultant that has passion for what they do and views your success as their own. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn aren't just "problem solvers" - they are true masters at what they do. The Sojourn colleagues I have the pleasure of working with (Essie & Kelly) are absolutely fantastic. They have come to learn our business and almost feel like a part of our internal team, more than just an extension of our team. Both of them always have an answer or creative solution to any challenge we put in front of them. ### 11. Fast, Highly Relevant Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Sojourn Solutions?** Speed and relevance of their support - they're normally very quick to respond and pretty quickly get to the crux of the matter. **What do you dislike about Sojourn Solutions?** No real downsides to speak of - not cheap but you get what you pay for. **Recommendations to others considering Sojourn Solutions:** If you need that little bit extra technical support in order to get the most from your Marketing Automation Platforms, you can do a lot worse than lean on Sojourn. **What problems is Sojourn Solutions solving and how is that benefiting you?** Technical solutions to complex problems that help our business do more automation and less manual work. ### 12. Sojourn: A True Partner with Expert Support and Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Sojourn Solutions?** What I like best about Sojourn is their partnership mindset — they truly act as an extension of our team, offering expert guidance and support throughout every step of the process. **What do you dislike about Sojourn Solutions?** There isn’t anything significant I’d describe as a dislike. Occasionally, timelines can feel a bit tight, but the team is always responsive and flexible in adapting to our needs. **Recommendations to others considering Sojourn Solutions:** I would highly recommend Sojourn Solutions to any team looking for a knowledgeable and proactive partner. They bring deep expertise, excellent communication, and a truly collaborative approach that makes even complex projects run smoothly. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn guided us through a complex ESP migration, taking care of every detail and anticipating potential challenges. Their proactive approach and problem-solving mindset ensured a smooth and efficient transition. ### 13. Fast and Friendly Service Stands Out **Rating:** 5.0/5.0 stars **Reviewed by:** Jeeten M. | Marketing Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Sojourn Solutions?** The service is both fast and friendly. The team consistently shows a willingness to help. **What do you dislike about Sojourn Solutions?** I have no complaints; they consistently deliver good service. **Recommendations to others considering Sojourn Solutions:** If you are looking for an excellent technical agency with broad and solid expertise in marketing tools, I would recommend Sojourn. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn has assisted with lead and marketing automation challenges. They quickly identified the root of the problem and provided practical solutions. ### 14. Eloqua Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Amy Z. | Digital Adoption Campaign Director - Loyalty Insights, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Sojourn Solutions?** Everyone is very helpful and knowledgeable. They make you feel like a priority. **What do you dislike about Sojourn Solutions?** I wouldn't say it is a dislike per se, but it's hard to have anyone know the nuances of your instance when they are not in it every day. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn has helped us throughout the years with many Eloqua solutions, but currently they are assisting with data import and automation. They are also an excellent resource for general release or functionality questions/issues. ### 15. Exceptional lifecycle strategy partners—insightful, responsive, and truly invested **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sojourn Solutions?** The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), and an unmatched ability to translate complex problems into scalable lifecycle solutions. I’ve never had to explain something twice—they understand the business goals as well as the tech. They’re proactive, responsive, and genuinely invested in our success. It’s rare to find a partner who can navigate ROI, strategy and implementation so seamlessly. **What do you dislike about Sojourn Solutions?** Honestly, there isn’t much to dislike. If I had to call out one thing, it would be that their Amplitude knowledge wasn’t as deep at the start of our engagement. That said, it wasn’t an expectation going in—and they've ramped up incredibly fast. They've shown strong initiative and adaptability and are now contributing valuable insight into how Amplitude fits into our broader lifecycle strategy. **What problems is Sojourn Solutions solving and how is that benefiting you?** Sojourn has been instrumental in helping us define and build a full-funnel lifecycle strategy, integrating behavioral data, predictive scoring, and segmentation logic across Marketo, Salesforce, and Amplitude. Their team brings a thoughtful, data-first approach to every phase—ensuring not just technical implementation, but strategic alignment across marketing and sales. They've helped us untangle complex sync issues, implement real-time cohort logic, and deliver better qualified leads to sales. The result? Smarter nurture streams, cleaner data, and increased pipeline velocity. I genuinely trust them as an extension of our team. They’re also actively helping us connect the dots between lifecycle marketing efforts and ROI, ensuring we can show the value of our programs in a measurable, impactful way. ### 16. Great Implementation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Sr. Marketing Manager, Demand Generation, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **Describe the project or task Sojourn Solutions helped with:** Assits us in setup of Eloqua and integration of MS Dynamics **What do you like best about Sojourn Solutions?** Our dedicated support specialist is incredible (Kelly Gauthier). She is very responsive and dedicated to our success. **What do you dislike about Sojourn Solutions?** Nothing about our relationship was negative. **Recommendations to others considering Sojourn Solutions:** Very competent, responsive and knowledgeable. **What problems is Sojourn Solutions solving and how is that benefiting you?** CRM integration ### 17. Director Marketing Technology **Rating:** 4.0/5.0 stars **Reviewed by:** Mary W. | Director, Marketing Technology, Events Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2018 **Describe the project or task Sojourn Solutions helped with:** We have used Sojourn for a variety of projects including an SFDC to ELQ integration and general support services. **What do you like best about Sojourn Solutions?** The team in Poland who follows a structured process with little to know waves to jump in where needed and get the job done! The backfill consultant who can figure things out with limited direction In general - the ability to take complex requirements and implement a solution that meets the needs of the business **What do you dislike about Sojourn Solutions?** There are always issues when using a third party consulting firm. But the immediate Sojourn team I'm working with is fantastic and does all they can to mitigate the typical pitfalls. **Recommendations to others considering Sojourn Solutions:** This would vary based on the business requirements... In general be able to tightly define the requirement and thoroughly read and approve the recommended solution before moving to implementation. ### 18. A team of rockstars! **Rating:** 5.0/5.0 stars **Reviewed by:** Corey L. | Sr. Marketing Operations Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2018 **Describe the project or task Sojourn Solutions helped with:** Beyond our primary need to migrate from one marketing automation solution to another (Adobe Campaign to Eloqua), Sojourn Solutions helped us on training our staff on how to use the new system, designed and constructed our renewals program, revamped out email preference center, and more. Sojourn understood our migration goals and they came to the table with a properly thought out, organized attack plan and with it, we were successful in making it happen. **What do you like best about Sojourn Solutions?** Sojoun Solutions has been an extremely responsive to our strategic and tactic needs. They were quick to understand our business, it's needs and strategically designed processes that shaped to those needs. For each need, Sojourn has found a solution to fulfill it. Sojourn has a talented team. Everyone on their team is extremely knowledgeable, professional, always available and a breeze to work with. They're punctual for meetings. And what surprised me the most is how quick they could turn around a complicated task. This is just a few of the many reasons why we continue to work with them. **What do you dislike about Sojourn Solutions?** I don't have any issues and am completely satisfied in our current working relationship ### 19. Increased revenue and efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **Describe the project or task Sojourn Solutions helped with:** Data integration, Marketing Best Practices, Email marketing compliance, Creating and managing email and project approval process. **What do you like best about Sojourn Solutions?** Sojourn is always open to trying new things, their development team doesn't look at a project and work within the confines of the out of the box solution. **What do you dislike about Sojourn Solutions?** Nothing yet, they've always been very responsive and willing to take on the grunt work of completing tasks instead of other "expert services" departments that only offer strategies instead of assisting with execution. **Recommendations to others considering Sojourn Solutions:** Very responsive team. Creative ingenuity when developing custom workstreams specifically to our business. ### 20. Pardot Consultation and Development **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **Describe the project or task Sojourn Solutions helped with:** Sojourn has assisted us with doing a deep dive into our Pardot accounts to help with automated structure, engagement training, and alignment with SF.com **What do you like best about Sojourn Solutions?** I like that there is a group, aside from the consultant, that can assist in collaborating problem resolution. **What do you dislike about Sojourn Solutions?** I dislike the lack of communication between myself and the primary consultant that I work with. I have struggled to get a "burn report" of hours used and tasks completed over the last 6 weeks. Their effort and performance is great, but only when I can have consistent communication with their team. **Recommendations to others considering Sojourn Solutions:** They are a great company to use as long as you set solid communication expectations at the beginning of the working relationship. **Official Response from Kristin Connell:** > Thank you for your review and honest feedback. We sincerely apologize for the struggle you have faced in communications with our team. Please know that this is not our standard practice and we are addressing the issue today. Please reach out to me directly with any further questions or concerns to ensure you have what you need at kristin.connell@sojournsolutions.com. We appreciate your business and hope we can continue to work together. ### 21. Excellent Partner **Rating:** 4.0/5.0 stars **Reviewed by:** Marilyn C. | Vice President of Marketing and CRM, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2018 **Describe the project or task Sojourn Solutions helped with:** I first engaged Sojourn to help with an Eloqua implementation that included integration with SFDC. Post-implementation Sojourn has helped with the development of more advanced demand gen campaigns, SFDC opt-ins, data washing machines, lead scoring, and lead nurturing programming. **What do you like best about Sojourn Solutions?** Sojourn is so responsive. I love that I don't have to chase them down. I appreciate the value I feel as a customer. With other partners we would probably be a lower tier customer but I never feel that way with Sojourn. They also act as a strategic partner in helping getting to the root of what I'm asking for. They make suggestions and have helped me think through campaigns in ways I wasn't doing before. **What do you dislike about Sojourn Solutions?** There really isn't anything I can pinpoint as an issue. ### 22. My experience with Sojourn Solutions is outstanding. **Rating:** 5.0/5.0 stars **Reviewed by:** Corey G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2018 **Describe the project or task Sojourn Solutions helped with:** Sojourn has assisted and is assisting with many projects from GDPR implementation to CRM system migrations. Whenever we acquire a new company Sojourn has always assisted with online form data captures, form migrations, system decommissions etc. **What do you like best about Sojourn Solutions?** Everything. There is nothing they have not been able to assist with. From EMail Marketing and CRM support and troubleshooting to building out custom databases for reporting and analytics, they've been able to assist with it all. **What do you dislike about Sojourn Solutions?** I'm not working for them but with them. I can't say there is anything I dislike. ### 23. Review of Email Builder **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2018 **Describe the project or task Sojourn Solutions helped with:** Creating responsive emails that render correctly in the vast array of email clients/devices. Provide marketers with a way to create beautiful email messages without knowing how to use HTML. We were looking for a solution that has a robust integration with Eloqua. **What do you like best about Sojourn Solutions?** The drag and drop functionality and the ability to save components to reuse in other emails. **What do you dislike about Sojourn Solutions?** There are occasionally inexplicable bugs that need Sojourn's intervention. **Recommendations to others considering Sojourn Solutions:** Including Marketers who struggle with creating emails. They will be sold on this EmailBuilder! ### 24. Sojourn Solutions are tableau gurus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2018 **Describe the project or task Sojourn Solutions helped with:** We hired Sojourn Solutions so they can help us make sense of our data. **What do you like best about Sojourn Solutions?** What we liked best is how Dan managed to take the raw excel export files we provided and create multiple tableau reporting dashboards for us. **What do you dislike about Sojourn Solutions?** Nothing regarding Sojourn Solutions. We, internally, had to pause our engagement because our company upgraded our CRM from Oracle Seibel onDemand to Oracle SalesCloud. The upgrade hasn’t gone smoothly and we’re still trying to resolve all the issues internally. ### 25. Couldn't do my job without them! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2018 **Describe the project or task Sojourn Solutions helped with:** We have worked with the people at Sojourn for about 10 years now. We have used Sojourn most recently for one of the biggest projects of the year, migrating from one platform to another. Sojourn have the in-house expertise and skills required to successfully migrate over 10 years worth of data and extremely customized processes. I couldn't do my job without them at this point. They have been wonderful to work with have made my life so much easier. **What do you like best about Sojourn Solutions?** The people are wonderful, the skills and expertise in their field is high quality, and they have a global presence. **What do you dislike about Sojourn Solutions?** Nothing to dislike, I have enjoyed working with Sojourn for nearly 10 years now. **Recommendations to others considering Sojourn Solutions:** Global presence, skills and expertise required for all types of marketing automation consulting. ### 26. Very responsive and easy to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2018 **Describe the project or task Sojourn Solutions helped with:** We needed help integrating our existing CRM system with that of the Oracle Eloqua platform. We wanted to conduct a field merge from our internal CDO's into Eloqua in an automated way. Sojourn made that happen. **What do you like best about Sojourn Solutions?** I like how clean the solution was and how responsive they were. The solution is easy to use and understand and I never had to chase down Sojourn to get a question answered. **What do you dislike about Sojourn Solutions?** Scheduling meetings could have been easier. Some of Sojourns team is oversees and coordinating was not always easy. ### 27. Great knowledge but needs a little help with project management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2018 **Describe the project or task Sojourn Solutions helped with:** We had SS help us with an end user campaign and they built us a custom app for this purpose. **What do you like best about Sojourn Solutions?** I like the end result and the fact that our internal clients are happy. **What do you dislike about Sojourn Solutions?** I think they were weakest in the project management aspect. As the ultimate owner of this system, I was left in the dark with how this resolution works. Now that the project has closed, I’m not sure anyone really understands how the program works. There also hasn’t been any documentation handed over to us for how the program works. **Official Response from Kristin Connell:** > Thank you for taking the time to review us on G2 Crowd. We always appreciate customer feedback. We are sorry to hear about your concerns regarding the project management and documentation for your project with us. Please reach out to me directly at kristin.connell@sojournsolutions.com to ensure you have a full understanding of your solution and access to all project documentation. We want you to be as satisfied with your overall experience with us as you are with the end result of your project. I look forward to hearing from you. ### 28. Sojourn is your partner not consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Think Tanks | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2018 **Describe the project or task Sojourn Solutions helped with:** Sojourn works with us on a regular basis on everything from standard support when we have more to do than we can handle to large integration projects with Eloqua. **What do you like best about Sojourn Solutions?** Their project management and investment in us truly succeeding. **What do you dislike about Sojourn Solutions?** I wish they would talk to us more about what they are doing with other clients so we can capitalize on best practice from other experiences. ## Sojourn Solutions Discussions - [What is Sojourn Solutions used for?](https://www.g2.com/discussions/what-is-sojourn-solutions-used-for) - [View Sojourn Solutions pricing details and edition comparison](https://www.g2.com/products/sojourn-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A07%3A03+-0500&secure%5Bsession_id%5D=928988f2-c2a4-414f-8e0e-7856274f2d9f&secure%5Btoken%5D=d13b6b6baa9554e930ba80aca21a10169927514802306b8036a3beb3c5ca7be7&format=llm_user) ## Sojourn Solutions Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Sojourn Solutions Alternatives - [Winning by Design](https://www.g2.com/products/winning-by-design/reviews) - 4.8/5.0 (757 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (397 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews)