Softr Reviews (732)

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Softr Reviews (732)

View 2 Video Reviews
4.7
732 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of Softr, which allows even non-technical individuals to create functional applications quickly. The seamless integration with tools like Airtable enhances its appeal, enabling users to manage data effortlessly. However, some users note limitations in design flexibility, wishing for more customization options in their projects.

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Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"I love Softr!"
5/5
What do you like best about Softr?

Every feature is very well thought out; 99% of the flows for a website are already considered. The AI chat assistance, the ease of use, and the incredibly fast support for users are just outstanding. Integrations like Airtable are very useful, as well as payment gateways. Although in some flows it has become a bit slow, I think it has to do with my configuration; however, I can resort to the snaps they manage to go back to when something was working. The price seems excellent for what it offers, I would like you to help us with promo codes sometimes since I want to stay with you as a provider :) Review collected by and hosted on G2.com.

What do you dislike about Softr?

That it's not in Spanish, I would like to be able to use it in my language, but actually, I am very happy with what it provides. Review collected by and hosted on G2.com.

NR
Noah R.
Director - Financial Reporting & Global Consolidations
Small-Business (50 or fewer emp.)
"Softr Makes Airtable Portals Fast, Clean, and User-Friendly"
5/5
What do you like best about Softr?

What I like best about Softr is how quickly it lets us turn Airtable data into a clean, usable portal without needing custom development. It makes it easy to create user-friendly workflows for staff and administrators, while still keeping the backend flexible Review collected by and hosted on G2.com.

What do you dislike about Softr?

Not too much of a downside, but I look forward to additional features in the future, such as letting users use AI to generate text as they fill out a form. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Intuitive, Customisable UI with Fast Chat Support"
4.5/5
What do you like best about Softr?

I like how easy it is to customise to your preferences. The UI is very intutive and it is very easy to get support if you need it using the chat - e.g. there was an issue with a dropdown on my contact form and I reached out and it was fixed within 10 minutes. It's also handy that you can have database in the software rather than having to link out, but still useful that you can link to other database software. Review collected by and hosted on G2.com.

What do you dislike about Softr?

It can sometimes be a little bit restrictive, e.g. you can't control the text size exactly, custom CSS is only available on paid plans, you can't control the image size/dimensions of the cover media for databases. And sometimes with databases lookup fields don't work if oyu try to include them in an app which is annoying. Also if you have filters for your databases in the app, you can't control the size of the dropdown so sometimes words go over multiple lines which doesn't look very professional. Review collected by and hosted on G2.com.

Ewan L.
EL
Ewan L.
CEO & Founder
Small-Business (50 or fewer emp.)
"Empowers Custom Solutions with Ease"
5/5
What do you like best about Softr?

I love the user interface of Softr and the ease with which it allows developers to learn. The learning curve was really helpful and made it far quicker for us to get our ideas out into a working piece of software. In a very short amount of time, we've built a platform that's absolutely leaps and bounds above any off-the-shelf product we could have imagined. Review collected by and hosted on G2.com.

What do you dislike about Softr?

We'd love to see more than three user groups included in the pro platform. For the type of product that we're trying to build, three just simply isn't enough. I mean, that barely covers our internal team, let alone different client review groups. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Simple to Configure, AI Turns Days of Work Into Minutes"
5/5
What do you like best about Softr?

It has a similarity in terms of set-up, administration and general development to other content management platforms - but is much simpler to use and configure. AI has expedited a few days development work into 20mins. Brilliant! Review collected by and hosted on G2.com.

What do you dislike about Softr?

After the initial AI application setup, it can be a bit fiddley to work through refining design features. A good knowledge of how content management works regarding CSS etc is a big help when steering the AI prompts, but otherwise no issues. The AI can code around special feature requirements which is really excellent. Having a very clearly worded specification at the time of first set-up can help avoid fiddling to refine functionality,etc. further down the line. Could make this clearer at the initial set-up step. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Intuitive, Powerful Data Dashboards with Softr—Fast, Responsive, and Great Support"
5/5
What do you like best about Softr?

Softr is unique in that it helps anyone to present complicated sets of data into a meaningful, dynamic way of viewing it, in a clean filterable, searchable workflow. What used to require high end data specialists is now accessible to anyone with an understanding of business processes. It's strength is in being extremely intuitive to use on the face of it, with more depth to its functionality as you grow into the platform.

I use data from Airtable, integrating our backend data sources with Softr's more refined front end interface, providing the ability to beautifully set out long lists of data records that can be clicked through to view more detail. of that record. Unlike Airtable, Softr provides far more users at a better (more appropriate) price point that's most realistic for medium size companies – and you can assign team roles to restrict visibility of certain records etc. It works beautifully.

Using Airtable, Softr has methods of cacheing data so that it's fast and responsive in an App style way. There are odd occasions when for whatever reason the data doesn't load immediately, perhaps when their servers are busy, which is irritating at times, but it's generally stable. The load times of Airtable data won't be as fast as Softr's own database optoin, which is worth trying. However, I currently prefer Airtable's proven data architecture for building from.

Support wise, Softr are usually very quick to reply with a vibrant and responsive community for additional help. Softr's chat support channel is responsive and you never feel in the lurch. Data can be complicated, so there will be times it gets frustrating, but it's usually user confusion than errors their end.

AI is often implemented as a gimmick, but not at Softr. I've built an incredible Dashboard for a dataset using entirely their AI tool because I needed more sophisticated ways to dynamically display data than was available thorugh adding blocks manually. It can even add animation. It needs experimenting with, but I managed it straight off the bat.

Softr is a tool packed with value and does everything better than you'd expect. It's mobile responsive rendering is amazing, and not the least inferior to the desktop experience, which is quite an achievement, making searching records on the go a breeze (with internet!). There is no offline mode unfortunately, which is to be expected for a cloud based app! Review collected by and hosted on G2.com.

What do you dislike about Softr?

As good as Softr is across the board, and as easy as it is to set it up, it does take time to master. Setting up API's with Airtable can be maddening, selecting the exact settings and naming conventions both expect for when say adding a webhook trigger in Airtable. This had me tearing my hair out at times. Whilst Softr has it's own global theme change offering, if you want to go bespoke in styling everything (colours, borders, labels, etc), then it can be a rough ride.... there's a gazillion style settings to apply across every block you add and every card etc. It's a lot of mouse clicking. Some personal style presets would help here. Softr provides a basic global theme style you can set, but it's limited to what it covers and more flexible assignment of single click style presets would be better.

Other issues are the sometimes slow to loading of data when their systems might be overloaded.... I don't know what causes it, but as mentioned before, it's not a deal breaker. It's an occasional irritation.

The navigation bar provided for the App to display the pages of data works ok, but it isn't amazing. I'd like to see more improvement here.

If to see more improvement of Softr, I'd say it's probably a bit too spaced out in terms of it's sizing. If coming from MS Access or other databases, you'll find Softr's interface more website like than database like in terms of how data is formatted and presented.

Another hurdle you will hit is the lack of flexibility to change header sizes to what you want exactly or include text wherever you want. You can do it to some extent, but it's way harder than it feels it should be. But that's truly nitpicking and minor. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"A True Full-Stack Win: Polished UI, Built-In Workflows, and Strong Integrations"
5/5
What do you like best about Softr?

Softr's biggest win is becoming a true full-stack platform: a native database and built-in workflows mean I can build the data model, application logic, and front end in one place. The UI/UX is polished enough to hand straight to clients, the integrations connect cleanly to tools like Gmail and Slack, and performance holds up for real production use. The AI features are increasingly useful for speeding up builds, and the pricing makes the ROI easy to justify when you're replacing a stack of separate tools. Plus, Softr's team are super responsive to feedback! Review collected by and hosted on G2.com.

What do you dislike about Softr?

As a developer, it could have more developer-friendly features. Such as the ability for multiple developers to work on an app at once, a list of blocks so it's easy to manoeuvre blocks up and down a page. Undo button and detailed audit/action log. Review collected by and hosted on G2.com.

Natalie S.
NS
Natalie S.
Director of Operations
Small-Business (50 or fewer emp.)
"Intuitive and Comprehensive, But Needs Email Segmentation"
4.5/5
What do you like best about Softr?

I find Softr very intuitive and easy to navigate, which is great for someone who's not a programmer by nature. It integrates very nicely with Airtable and other databases we're already using, making it nice that it just sits on top of the systems we have. I appreciate its functionality in sending notifications, inviting users, and using magic links and other secure features. I also love the ability to control access globally, which is really important for data security and privacy. The whole package of various functionalities creates a user-friendly but secure system. The setup process is very simple and user-friendly, similar to typical content management software. I like that you can just drag and drop cards and blocks, and how it matches data mapping in Airtable. The access controls and visibility were pretty simple to handle. Overall, Softr helps us easily surface and dig deeper into our data, aligning well with our data infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Softr?

I think that there are some challenges with the email notification part. I wish that it could be segmented more based on user group, or we could send different emails to different people, rather than one invite email for everybody. That would help us for our specific use cases pretty significantly. I also think the charts and the data display need improvement because they don't have all the different options that people want these days when it comes to showing data. Review collected by and hosted on G2.com.

JB
Joe B.
Owner
Small-Business (50 or fewer emp.)
"Cost-Saving, Seat-Free Pricing with All the Features We Need"
4.5/5
What do you like best about Softr?

I really love that I am not charged by the seat/user. I have a small company and being able to minimize costs but have the features that I need are amazing. Review collected by and hosted on G2.com.

What do you dislike about Softr?

Currently, I would love to see conditional formatting for my tables. For example based on a criteria for one table, it could change the color of the row. I also wish there was a cut/copy/paste option for adding or making changes to actions within the system. Review collected by and hosted on G2.com.

승제 .
승제 .
program manager
Small-Business (50 or fewer emp.)
"Best Prototype Tool for Non-Profits Without a Technical Background"
5/5
What do you like best about Softr?

I believe this is the best program for a non-profit professional with no technical background who wants to create a prototype. Review collected by and hosted on G2.com.

What do you dislike about Softr?

The paid version includes a lot of features I don’t really need. I just wish there were a cheaper option that let me choose only the few features I actually use. Review collected by and hosted on G2.com.