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Overall, it was reasonably easy to use. It looked like a good backup application for social media scheduling. Review collected by and hosted on G2.com.
It fails after about 20 hours of scheduled posts. I run a 24 hour schedule and it stopped posting after about 20, saying ever post failed due to a Twitter metric that doesn't exist, leading me to believe their twitter standing may be junk at this point. Customer service was no help. I did contact them regarding my experience and got a rude reply back which is better off not stated in polite company. Review collected by and hosted on G2.com.
Video Reviews
20 out of 21 Total Reviews for SocialOomph
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It's a great affordable solution for anyone who needs to schedule social content for multiple accounts on multiple platforms. This tool allows us to massively schedule all of our content and marketing materials months and years in advance. I love that it provides the option of a free trial for the user, which encourages them to try, this saves the user time. I also love how easy it is to keep track of analytics, without having to log in to all your social accounts. Tech support is always prompt, helpful, and courteous, and the staff is always willing to consider new developments for the future. Review collected by and hosted on G2.com.
It often takes days before they report a post that didn't go through due to some error, and I'd love those notification emails to be instant, in case the post flow gets messed up. The plan offered for free does not include all features. It's missing some features/functionality that other social schedulers have, but those other social schedulers are also much more expensive, so I understand the trade-off. Review collected by and hosted on G2.com.
SocialOomph offers to have a free plan to be used on one social media profile. I really like the options of social media profiles like Reddit and Pinterest scheduling which are not available in other popular social media tools. Apart from just scheduling the posts, we can also add RSS feeds. Moreover, it has a bulk scheduling feature for text posts which is also very helpful and time-saving. Review collected by and hosted on G2.com.
It does not have insights options to check our performance of posts on various platforms. Review collected by and hosted on G2.com.
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SocialOomph's control panel is pretty streamlined and simple to use, in general. I like that I can attach several different accounts from different social media platforms such as Facebook and Twitter. We have excellent analytics though SocialOomph and insightful trending tools to help us see what's going on in our industry and to have a better understanding into the types of posts we might want to create in the future. I think one of the most useful features is the ability to schedule our posts long before they are due to go out. We can write and distribute posts throughout the week without having to constantly log in and publish them. Review collected by and hosted on G2.com.
I have not had many problems understanding how to use SocialOomph, but I think that the design could be organized a little better so that we can have more features on one page instead of having to use tabs to go to different sections. I think that's just being picky though. I don't have any overly serious complaints to talk speak on much. Review collected by and hosted on G2.com.
All the news and social media posts being uploaded on a daily basis can be extremely difficult to keep up with. Even if we just have one account, managing all the elements related to calibrating and executing marketing campaigns can be tough. SocialOomph helps us to keep all of our accounts and data in one place, which helps for analysis and administrative purposes. It was relatively easy to connect accounts and get several people added for administrative purposes. The user interface of SocialOomph is something everyone seems to like and finds easy to navigate. Review collected by and hosted on G2.com.
I can't complain a whole lot since SocialOomph has definitely made things more easy for us, but there are some more advanced configurations that are lacking which might make our lives more easier. If we could maybe pick and choose certain fields to show in a more custom manner, then that would allow us to focus more on the account elements we're more interested in and can maybe be more productive with those configurations. Review collected by and hosted on G2.com.
I like being able to connect multiple social media accounts, such as Twitter and Facebook, and be able to manage posts and view activity without having to log into each account individually. The pricing is quite good and makes the overall service a good value, in terms of convenience and time saved. The customer support team is good at getting back to us via email. Review collected by and hosted on G2.com.
I like most of what I've experienced with SocialOomph thus far, but if there was something that wasn't as smooth as it probably could be, it was the set up process. Adding new social media accounts was a little bit confusing. They didn't all connect right away. The customer support and online guides were able to help me though. Review collected by and hosted on G2.com.
The SocialOomph system is secure and provides far-reaching control over our portfolio of social media accounts and blog RSS feeds. I mainly like that we can schedule future posts so we have a steady stream of posts published to keep our followers updated with content. The controls are simple to use for both writing and scheduling posts. I also like not having to use our passwords to connect with our social media accounts. Review collected by and hosted on G2.com.
We don't get 100% control over every aspect of our social media accounts. It would be nice to be able to change every single detail in our accounts and also access the stream so we can consume information all in one place. Review collected by and hosted on G2.com.
I like being able to access and manage multiple social media accounts, especially Twitter, through one management portal. We can add multiple users to help add new posts to all of the major social media platforms like Twitter, Facebook, LinkedIn and Pinterest. Instead of having to manually submit posts, which is typically the default method of posting, we can schedule posts for future dates and times. The overall cost is relatively low and makes SocialOomph an excellent value. Review collected by and hosted on G2.com.
When working with many people that can submit posts to our connected accounts, things can be a bit confusing at first. Getting an efficient workflow established may take some time. The various admin access settings and approval process was a bit disorganized for us in the beginning. Review collected by and hosted on G2.com.
I can quickly connect my social media accounts without having to enter my main passwords. The control panel is neat and organized with clear instructions on how to perform various actions. SocialOomph has very powerful data on post activity that we can use to leverage in other marketing campaigns. I think the price is good and well worth it for the amount of time I save from not having to log into separate social media accounts. Review collected by and hosted on G2.com.
It's hard to say I dislike anything about SocialOomph since it's helped me in just about every way I've needed it to. I think if you're worried about security, using SocialOomph might open you to privacy and security issues since all of your data and account access is one place. Someone could potentially do a good amount of damage if they were to gain access to your account. Review collected by and hosted on G2.com.
SocialOomph has a simple user interface with functionality that is straightforward and easy to understand. It's great that we can add many users to manage one or more social media accounts. Instead of having to perform a separate action to post on Facebook, we can simple take post data from our blog feed so that it posts directly to Facebook. SocialOomph is also handy for tracking data on Twitter. We can track certain keywords and activity related to our posts and other users' posts. One of the most convenient features is the ability to schedule posts for future dates and times. Instead of manually posting, we can organize all of our posts for a week or so and have the posts processed automatically. Review collected by and hosted on G2.com.
I can't say I dislike too much about SocialOomph. If I could improve upon it, I'd maybe add more content generating tools that can extract content from more places. I think if there were more content production and management tools in general, that would allow is to save more time. I think the traffic, user and post data could be more extensive. Review collected by and hosted on G2.com.