Social HorsePower Reviews & Product Details - Page 4

Real people that have a stake in the business are growing our company's brand. Review collected by and hosted on G2.com.

Nothing. I wish I had found this tool much earlier. Review collected by and hosted on G2.com.

SocialHP has been fantastic every step of the way. To begin, no other employee advocacy software would give me the time of day because we are SMB and have only 25 employees. I am talking about you, Everyone Social, Smarp, gaggleAmp, Post Beyond - these firms would not even let me demo it!

I am glad it did not work out because SocialHP rock! The demo was easy to get and the responsiveness of the team there was on another level! Wyane Leacock is always so helpful with any questions I have and quick to respond. Helped us connect everything we needed fo a completely hassle-free onboarding. Sarah Gretzinger helped me to write the intro emails and market the new software internally to guarantee adoption. She and Wayne even was on standby during our launch call in case there were any technical questions.

Now onto the software itself, does everything you’d expect in an employee advocacy software - - and then some. For example, it has a leaderboard function AND a prize portal that staff can choose gifts for collecting "media points" when they like, share and comment on our company social media posts. It is so easy to load up posts by clicking and dragging preformatted templates into calendar. Another cool feature is you can add RSS feeds to share interesting content related to your industry that your prospects may like. When you share the posts it attaches your logo in the lower left of image, another great feature. UI is beautiful and intuitive.

We want to show other industry leaders that we are excited to stand together and we are honored to be able to showcase our company and partners in a brand-new way. As an added perk for participating in this program, we have opted into the software's gamification feature. There is a leaderboard where rewards can be added to gift staff for participating in social sharing (ie, $5 Starbucks cards)

Awesome that it connects to HubSpot as well! Review collected by and hosted on G2.com.

We have not found any issues using the software - staff and managers all agree it is so easy to use and effective in meeting our goals. Review collected by and hosted on G2.com.

It's a very powerful platform and does so many things in one tool that you would otherwise have to do with separate tools. Doing everything in a single tools so much more efficient. Review collected by and hosted on G2.com.

The learning curve. Its not the simplest tool to you use, so it does take a little bit of learning and getting used to. Review collected by and hosted on G2.com.

The platform is the only one I've experienced with a true white-glove experience to help all levels of employees improve their personal brand and promote their employer brand. Specifically, we love the lead generation tools available to understand who engages with posts from a company standpoint. This helps us identify target account engagement and current ABM opportunities. Review collected by and hosted on G2.com.

What's not to love?! We do like that they are improving their dashboards as well as adding a chrome extention plug-in within the next quarter. Review collected by and hosted on G2.com.

The ability to schedule in employee calendars Review collected by and hosted on G2.com.

The interface could be slicker but from an ease of use perspective it is very easy to use Review collected by and hosted on G2.com.

What initially attracted me to the tool was the price, it's super affordable compared to most employee advocacy tools I've used in the past. Because of COVID-19, we had to adjust our marketing spend and software is always one of the first things to go, but this price was easy enough to start a conversation with our senior leadership.

Beyond the price, it seemed like a no-brainer to at least get a demo and see what the "never log in" mentality was all about. One of the biggest challenges we face as an organization is getting our own people on board to share the amazing content we've created. With Social HP, we have the power to schedule this content on their behalf.

So, price, control, and customer service has all been top notch. I had a few kinks in the system and needed help with onboarding/training and Alen and his team have been incredibly helpful in making sure this program is running as smooth as possible. They are really responsive and also have a live chat feature in case you have a quick question you'd like answered ASAP.

Other things I've found helpful:

1) Members can schedule their posts in a calendar view. They can also view content is different views (grid, table, etc.)

2) Each member can manage his/her own notifications in settings

3) You can create multiple messages and upload different images for each piece of content

4) You can schedule to multiple people's calendars at once instead of going in individually and setting a date/time. Social HP is smart enough to spread out the messages/images if you give a date range so they will be different for each person Review collected by and hosted on G2.com.

At first, I wasn't sure I loved the whole "never logging in" mentality for our sales people. The whole point of employee advocacy is that it feels genuine coming from our own staff, and how genuine could it be if they weren't doing it themselves? I also didn't like the thought of owning this entirely and not continuing to educate our sales team on the value of social.

However - Social HP has ways around this:

1) Members can have complete control over their calendar and "lock" them, which means they have full ownership of the content they are sharing

2) Members can maintain a balance between posting themselves in addition to what I've already scheduled on their calendars. They can also edit and adjust the image/language for each post to keep their own personality and tone of voice

3) Members can cruise on autopilot - this is really for those who don't have a strong social presence at all Review collected by and hosted on G2.com.

Our sales team really likes the ease of use when it comes to sharing posts and enjoy how simple they can post to their LinkedIn or schedule posts if not in SocialHP everyday. As an admin, we like that we can customize multiple messaging options for each post that have been pre-approved, keeping our employees and shared posts compliant with company regulations. Lastly, Customer Support is great, working with Alen and his team at SocialHP has been exception. If there are questions, they respond quickly and check in if there's anything they can assist with. Implementation into the system was smooth and training to a large sales force was very easy and efficient. Review collected by and hosted on G2.com.

At first, I thought the LinkedIn posts weren't populating the system quick enough but then Alen showed me how an Admin can 'pull' the posts and soon after the content was populated with the LinkedIn posts. Review collected by and hosted on G2.com.

SHP is an incredibly robust platform that is transforming how our company does social media. In addition to its robust features, their support team is amazing and so helpful...unlike what you'd find on other similar SAAS where they have you wondering if you'll ever get a response on a ticket system. SHP for the win! Review collected by and hosted on G2.com.

Some features arent available (yet). But their support team is constantly adding new content and are dedicated to make a solution that fits your needs. Review collected by and hosted on G2.com.

We use SocialHP a little differently than other organizations. It provides us with everything we need to manage 200 client Facebook pages and daily posts. Better than Agorpulse, Buffer, Hootsuite. We have tried them all. Support is also outstanding! If we run into a challenge, they help us within 24 hours. Review collected by and hosted on G2.com.

I think if SocialHP would take our use case and share it with others, they would see the value in using this "our way" for large agencies with over 50 clients to manage! :) This is not a dislike, it's a recommendation. Review collected by and hosted on G2.com.

Before SocialHP, we had Marketing send around suggestions of content (own and from eg partners) by email and Slack, à la "please post this, please post that across your channels" to help with personal and company branding... Turns out, this does not happen to the desired extend ;)

Thanks to SocialHP, you can eg once a week just check in to the one place where all your suggested content is collected, and pick & schedule for the next few days what to share, and, in my eyes the best feature, even let this be done by our marketing lead! Review collected by and hosted on G2.com.

There were some performance issues some time ago, but the SocialHP team constantly updates and refines the service, hence not really anything to complain at the moment. Review collected by and hosted on G2.com.