Socedo Reviews & Product Details

I am always trying to find new ways to get our message in front of potential customers. And I love trying something new - which lead me to Socedo. Because I had no idea where to start, they even offered me an advisor so the program would succeed. Review collected by and hosted on G2.com.

Unfortunately the advisor wasn't much help and the program didn't succeed. And sometimes when you try something new, it doesn't work. I was not upset about that.

What I was upset about was they knew I wasn't seeing results and still they auto-enrolled me in another 6 month contract without any notification that my first contract was coming to an end. So I am stuck paying for a service that doesn't work for me for another 6 months. Apparently they would rather squeeze a few more dollars out of someone rather than possibly have that person return when they are with another company that is a better fit.

I tried several times to talk with them but never got an answer to any phone call or a call back from my many voicemails. My emails were randomly responded to, but all with information on how to increase the success of my current program. They completely ignored my issue. And interestingly enough they haven't done anything in my account since my last contract expired. Wasted time, money, patience and good will.

I WILL NEVER recommend them. Review collected by and hosted on G2.com.

I've been working with the same rep there for over a year - he's fantastic and super helpful. To be totally honest we've seen mixed results with the actual software from an ROI perspective, but have kept with it because of the customer service and the fact that they're constantly evolving and creating new opportunities within the product. Review collected by and hosted on G2.com.

Has been a challenge for us to measure ROI. Have also dealt with a lot of bugs and hangups in the tool. They're always quick to help fix them, but has been frustrating at times. Review collected by and hosted on G2.com.

It's fast and easy to set up, then you can let it do its thing Review collected by and hosted on G2.com.

I'm not sure I totally understand everything I can do with it, especially after all the updates they done in the past year Review collected by and hosted on G2.com.

Socedo allows our business to increase brand awareness and at the same time bring in quality leads. The increase in followers is also very nice. We have been able to use geo targeting to target local businesses. Review collected by and hosted on G2.com.

I would like to see a feature where I could set Socedo to automatically follow our max limit of followers just over the weekends. We've also noticed some stagnation the more we use the program. Review collected by and hosted on G2.com.

Quick set-up and thorough lead identification make this tool an easy "set it and forget it" platform to bring new names to your website. I also love the genuine conversations the software encourages between our brand and prospects. If you invest in Socedo, expect to double up on community management. You'd be surprised how talkative your targets are once you reach them! I also love that you can upload your known contacts, see where they are on Twitter and LinkedIn and engage with them directly in the Socedo platform. Review collected by and hosted on G2.com.

The software can be glitchy at times - I believe this is related to a new user interface release that takes some getting used to. Review collected by and hosted on G2.com.

The tool itself is easy to use and pretty much magic - but the team at Socedo is awesome. Review collected by and hosted on G2.com.

There's a few steps involved in getting everything set-up but I've found that once you get over that (tiny) hurdle, it just works! Review collected by and hosted on G2.com.

Socedo is an excellent, easy-to-use way of increasing and engaging Twitter followers. In 6 months, I went from 100 Twitter followers to over 2400. And at least 100 of those followers have actively engaged my services. The best thing is the ability to export a monthly spreadsheet with contact info for recent followers. The analytics are fantastic! And the ability to use A/B testing for direct messages is a big plus. Review collected by and hosted on G2.com.

Not much, I do wish that I could export a greater number of followers for the price. The ROI is pretty good but I wish that it would interface with more programs. The only other thing is the system for determining prospects had a rough learning curve for someone not current on twitter key words. Review collected by and hosted on G2.com.

I love the concept of Socedo: using Twitter and social media platforms for lead generation. I wish it was that easy though. I own a small marketing agency and wondered if we could find leads from business owners or marketing leaders wishing they could get some help with SEO, social media, advertising, etc and venting about it on Twitter. Review collected by and hosted on G2.com.

After working with a Socedo account rep to set up my filters and desired keywords to track, I'd get a ton of notifications of potential leads, but then had to spend hours combing through it all and finding out that none were truly qualified leads. Review collected by and hosted on G2.com.

The team at Socedo is collaborative and knowledgable. They have always been responsive and patient in explaining their process and diligently aiming to make their platform as user friendly and results driven as possible. Having done demos, beta tests, and shared mussels in Seattle with the team, I can vouch for how personable and truly helpful they are. Plus they have great taste in whiskey! Review collected by and hosted on G2.com.

We ran a test campaign user my twitter as an individual study. The results themselves were awesome---my following expanded thrice fold with quality influencers in marketing and entrepreneurship and we were able to secure new freelance writers for our team. My biggest issue is that, even though our account manager with Socedo strategized well with us, I wasn't able to handle the capacity of new people reaching out which meant leads went un-nurtured. This was largely an internal structural problem, not Socedo's. Since these leads were more top-of-funnel, it was hard to keep up and prioritize. It would have been an incredible function for an outbound sales team though. Review collected by and hosted on G2.com.

Automation and Results - Customer Success Team is very hands on Review collected by and hosted on G2.com.

There is very little to dislike. I think the company is at risk of becoming taken out by the big guys once the market is realized. Review collected by and hosted on G2.com.