| $19.001 user per month billed annually | Integrated customer support - Email & social media
- Web widget & mobile SDK
- Pre-defined business rules
- Essentials card
- Interaction history
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| Starting at $15.001 agent / Per Month | E-mail support - Ticketing,
Contact forms,
Forum & Knowledge base,
iPhone/Android app
- Unlimited ticket history
- Unlimited email addresses
- Advanced reporting
- Customer portal + forum
- API + integrations
- Rules and Time rules
- Customer Service
- White Glove Setup
- Customer mail templates
- Rules & Time rules
- Gamification
- + many more features
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Custom CCaaS Solution (Enterprise) | Contact Us1 Seat/Per month (billed annually) | Best suited for larger teams looking to ace customer service. Get a quote customized to your requirements.
- Access to 30+ social and digital channels
- Unified contact center operations
- Premium contact center intelligence
- Premium Conversational AI and chatbots
- Workforce and quality management
- Community
- Access to premium product implementation and onboarding
- Access to professional digital transformation services
- Access to premium training resources
- Access to the Sprinklr Knowledge Base and Community
- Omnichannel customer service with guaranteed SLAs
- Dedicated customer success manager
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