Due.work Reviews & Product Details

Due.Work is a support widget that you can integrate into your product from which your customer can raise an issue, share feedback or read interactive help guides 🚀. We have merged the concept of Feedback and Tickets together. In Due.work a ticket is raised in the form of private feedback which can be later made public by admin to help other users solve the same problems themselves by reading to it or discuss on the same. You will have a community of your own product users in our widget through which they can do several things from subscribing to an issue to sharing feedback or raising a ticket. Due.work puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy. Your Customers don't need to wait for pending tickets to get their issue solved. Due.work provides a centralized Inbox, that each team member shares with the team, enabling collaboration whenever a request arrives which results in making your customer relationships more meaningful, personal, and productive – all at a lower cost. Simultaneously, it eliminates the complexities other help desk solutions usually bring, and makes responding to conversations, feedback, and team collaboration easy and plain. It smoothly integrates with other apps and business systems. Due.work is designed for a growing business that keeps the most important thing in mind i.e. your customer's experience. Due.Work is suited to any small or mid-sized business that requires fully functional help or support without the associated costs. It is also suited for startups and freelancers, providing a free plan for an unlimited number of agents. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks. It provides a customer service platform designed to bring organizations and their customers closer together.