Decodo (formerly Smartproxy) Reviews & Product Details

Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option.

Seller

Decodo (formerly Smartproxy)

Discussions

Decodo (formerly Smartproxy) Community

Languages Supported

English, Chinese (Simplified)

Overview by

Raymond Gulla

Pricing

Pricing provided by Decodo (formerly Smartproxy).

Free Trial

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Decodo (formerly Smartproxy) Media

Decodo (formerly Smartproxy) Demo - Dashboard

Decodo dashboard showcasing usage statistics forį each owned product.

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Wamiq T.

COO

Small-Business (50 or fewer emp.)

4/17/2025

"Exceptional Service and Responsive Customer Support"

5/5

What do you like best about Decodo (formerly Smartproxy)?

The customer support is outstanding, always responsive, timely, and eager to help. Their team consistently goes above and beyond to resolve any issues quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly, there’s very little to dislike. I’ve been very satisfied with their services so far. Review collected by and hosted on G2.com.

Randel John C.

Developer

Small-Business (50 or fewer emp.)

7/29/2025

"Fast & Best Proxy Provider"

5/5

What do you like best about Decodo (formerly Smartproxy)?

Their ability to have sticky session upto 24 hours. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

They don't have ASN targeting on their proxy. Review collected by and hosted on G2.com.

chainarin p.

Managing Director

Small-Business (50 or fewer emp.)

8/6/2025

"easy to use. nice support"

5/5

What do you like best about Decodo (formerly Smartproxy)?

super easy to use. chrome extension ready Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

pricing. could be cheaper. more flexible static ip plan. Review collected by and hosted on G2.com.

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ِAwni G.

Tech leader

Small-Business (50 or fewer emp.)

7/10/2025

"I found it so easy to setup and use. Thanks for them!"

4.5/5

What do you like best about Decodo (formerly Smartproxy)?

Their static residential proxies. I used them for multiple cases and they do just fine. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothing for this time. they are good and no problems for now Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

8/22/2025

"My experience was nice"

4.5/5

What do you like best about Decodo (formerly Smartproxy)?

Customer support is helpful and responive Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I did not like that there was not enough documentation.

There was a feature where i can set a session id in username and I only found it through the support Review collected by and hosted on G2.com.

Dmitry C.

Software Developer

Small-Business (50 or fewer emp.)

6/28/2025

"Great customer support and good value proxies"

4/5

What do you like best about Decodo (formerly Smartproxy)?

The are pretty good value and easy to setup. Customer support in the live chat were very quick to respond to all of my queries. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I have cancelled subscription because I thought IPs started getting blocked, only to realise it was something else. Unfortunately, there is no way to re-enable cancelled subscription, so I have to wait unit this one ends and just get a new one. A bit painful. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/22/2025

"Good and safe service"

4/5

What do you like best about Decodo (formerly Smartproxy)?

I am a fan of their range of products, and the customisation available to the user. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I'd say the only downside is the lack of being able to seamlessly switch plans without being double charged. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

5/19/2025

"Excellent service"

5/5

What do you like best about Decodo (formerly Smartproxy)?

its reliability and ease of use. The dashboard is intuitive, the connection speed is consistently fast, and the large pool of rotating residential IPs makes it ideal for web scraping and market research. Customer support is also responsive and helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

At the moment, there's nothing I dislike about Decodo. The service has been reliable and meets all my current needs. Review collected by and hosted on G2.com.

Pavel V.

marketing expert

Small-Business (50 or fewer emp.)

1/31/2025

"Great service and lightning fast support!"

5/5

What do you like best about Decodo (formerly Smartproxy)?

I really like their service.

1) Proxies work well. If even some site gives an error, you can contact support and they will help you promptly.

2) A variety of tariffs.

3) Lightning fast support, which is always on call 24/7 and it's really true! Any problem can be solved in 5 minutes. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Some countries like Yemen have little IP and unstable performance. Review collected by and hosted on G2.com.