SmartPlaybooks Pros and Cons

I used the Implementation Playbook to track & complete my project implementation tasks in current project. The Best thing what I liked about Implementation Playbook is the way it's designed and the flexibility to modify it as per our convinience. A Very powerful tool for all the Implementation Managers to ensure tracking is not missed out. Review collected by and hosted on G2.com.

Would like to see more of such Playbooks. Review collected by and hosted on G2.com.

SmartPlaybooks is a must-have tool that has revolutionized our HR processes. From automating the employee onboarding and exit checklists to managing compliance calendars and task assignments with timely reminders. SmartPlaybooks made our work easy. I highly recommend it for any HR professionals looking to optimize operations seamlessly. Review collected by and hosted on G2.com.

Nothing as such, but mobile accessibility will be helpful. Review collected by and hosted on G2.com.

In any organization, numerous processes span across various functional divisions. Such processes need to pass through organizational barriers, and tracking and advancing these processes can be challenging without the right tool. SmartPlaybooks serves as this specific purpose. It facilitates tasks across different departments effortlessly.

The support has been on point! Review collected by and hosted on G2.com.

Still only limited set of PlayBooks but they are ramping up rapidly. Review collected by and hosted on G2.com.

Amazingly well structured work boards and a clean UI helps enterprises get a handle on their repeatable tasks like customer onboarding, renewals and work in general that is done with a level of periodicity. Very well thought out use cases in SmartPlaybooks are great to get you started and to then customize to your specific requirement. Clever! Review collected by and hosted on G2.com.

Compliance & certification playbooks remains a feature request. Not a limitation, can definitely cater to a variety of use cases already. Review collected by and hosted on G2.com.

SmartPlaybooks streamline cross-departmental tasks efficiently, addressing team collaboration challenges. It offers precise support and is expanding its distributed checklist options rapidly Review collected by and hosted on G2.com.

There is room for improvement in terms of the available PlayBook templates, though the platform is quickly expanding its offerings. Despite this limitation, SmartPlaybooks remains beneficial in managing several HR & IT processes effectively Review collected by and hosted on G2.com.

I works very well for any size of team and have ability to automate and drive standardized operational activities at scale. It has streamlined the processes for customer onboarding, renewals, customer support, delivery, and many other areas. Review collected by and hosted on G2.com.

Didn't find any issues using SmartPlaybooks platform. Review collected by and hosted on G2.com.

It is very easy to manage projects with SmartPlaybooks, it cured my headache of creating the same tasks again and again for the team. Very helpful and easy to use. Automated assignment is the best thing that I found with SmartPlaybooks. Review collected by and hosted on G2.com.

It has been nice using it so far, no complaints, their support is superfast to deal with challenges. Review collected by and hosted on G2.com.

I had to create many repeated tasks in my previous tool but with SmartPlaybooks I do not need to create any repetitive tasks. It helps a lot in my finance operation management. Glad to find it. It increased the efficiency very quickly. Their support is also very fast. Review collected by and hosted on G2.com.

I have not found any issues yet, it has been very fluent. Review collected by and hosted on G2.com.

What I liked the most about this product - easy to configure and automate multi-step repetitive process in any organizational setup. The product is not domain aware, focused on common business processes and can easily be adapted in any industry. Review collected by and hosted on G2.com.

I would like to see it evolve to include more intra business processses , as well as have modules to cover different cross business, b2b interactions. Review collected by and hosted on G2.com.

Playbooks has been a big help in driving adaptability of new processes across our functions.

It brings about making a change in processes seamless! Automating the followups and clearly identifying responsibilities of every individual or function responsible for their part in the process chain. Review collected by and hosted on G2.com.

Wish the followups were more aggressive for pending tasks, not really a software issue, more of a people issue I guess.

Wishful thinking! Review collected by and hosted on G2.com.