Creative products make it a time saver for easy projects such as badge layering, adding tags for creative performance. Ease of creating campaigns and managing campaigns. performance management is super easy. Onboarding new hires on the platform is easy.

The 24x7 customer support is helpful and makes it easy for troubleshooting and learning more about the platform and campaigns. Review collected by and hosted on G2.com.

UI can be improved. Processing time for tasks is hampered if one tries to use the UI too much. UI is prone to crashing. In complex tasks - one can find bugs in the products and unfortunately none of them have been solved since it wasn't on the product radar for the company. Review collected by and hosted on G2.com.

Easy way to create campaigns and that can be done in volume Review collected by and hosted on G2.com.

Sometimes support becomes very confusing since a lot of people who care for you in the same case change Review collected by and hosted on G2.com.

The stop-loss feature is just great and very helpful. Review collected by and hosted on G2.com.

The most annoying part for me is the inconvenient way of adding new ads to the ad sets. It would be great if you can open the ad which is currently running, press "Edit creative," and after that can add a new creative (like it is when you're adding new ads to the newly created ad set). Review collected by and hosted on G2.com.

I like best the chat support. Smartly chat support is the best I've ever tried, and I complain to companies a lot! It's always thorough and they get to the bottom of whatever feature or issue I'm asking about. I've never left a chat without having the problem solved. Review collected by and hosted on G2.com.

I'm not wild about the graphic design. I think also the move toward putting everything in pivots has made the tool a bit confusing and large. Review collected by and hosted on G2.com.

Smartly.io helped us scale our campaigns by allowing us to build personalized videos at scale. With this, we saved a lot of time and resources that would have gone into the production of videos. Review collected by and hosted on G2.com.

I do not have something that I dislike in Smartly. Review collected by and hosted on G2.com.

Optimisation features

Placement bid limit,

Ad rotation,

Triggers,

Graphical representation feature,

Ad ranking view Review collected by and hosted on G2.com.

No direct ad level data (all campaigns ad together),

Pricing for small business Review collected by and hosted on G2.com.

Smartly is a great intuitive platform that allows for me to seamlessly create hundreds of marketing ads just at my fingertips. They are fully integrated with Facebook and are always making sure to integrate with all their new products and features. Smartly also has a great customer support feature making setup and troubleshooting super easy. Review collected by and hosted on G2.com.

They need more integrations with other paid media channels. Currently they only have integrations with Facebook and Snapchat. I know they are working on others. Review collected by and hosted on G2.com.

The creative possibilities and performance optimization possibilities within the platform. Budget pooling, image templates as just some examples of features that have helped our account grow. Review collected by and hosted on G2.com.

So far there isn't much I dislike about the platform, it's only helped us improve our social accounts. Review collected by and hosted on G2.com.

The new smartly feed feature allows to create campaigns in multiple languages for multiple countries, and edit them easily. Review collected by and hosted on G2.com.

Bugs and glitches are too frequent, the consequence is low quality in campaigns Review collected by and hosted on G2.com.

Managing a lot of campaigns very easily. It allow us to manage many countries and test things very easily. It is great for the design team to be with us. Review collected by and hosted on G2.com.

Our operations being too complex result in a lot of errors, connection to many partners is difficult. Review collected by and hosted on G2.com.