Smartly

By Smartly.io

4.4 out of 5 stars

How would you rate your experience with Smartly?

Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Smartly Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Smartly Media

Smartly Demo - Smartly Homepage
Customize your homepage view with widgets and stay up to date with metrics that matter to you the most.
Smartly Demo - Smartly Campaign Management
Leverage automation to launch and optimize personalized, highly relevant campaigns across channels.
Smartly Demo - Smartly Media Library
Store and organize your assets for creating beautifully effective ads.
Smartly Demo - Smartly Image and Video Template Editor
Use Smartly Image and Video Templates to leverage graphic layers and dynamic information from automation feeds or catalogs to scale creatives across channels and formats.
Smartly Demo - Smartly Reporting
Create reports across channels and ad accounts to analyze your campaigns with integrated first-party data and take immediate action - all in one view.
Smartly Demo - Smartly 24/5 In-App Support
Whether you have a technical question or want advice on best practices, our Support team is here to help.
Play Smartly Video
Play Smartly Video
Play Smartly Video
Play Smartly Video
Play Smartly Video
Product Avatar Image

Have you used Smartly before?

Answer a few questions to help the Smartly community

Smartly Reviews (468)

View 1 Video Reviews
Reviews

Smartly Reviews (468)

View 1 Video Reviews
4.4
468 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of Smartly, which significantly streamline campaign management and creative optimization. Many appreciate the responsive customer support that enhances their experience, allowing for quick resolutions to issues. However, some users note that the platform can be slow at times, particularly during peak usage.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Andrea B.
AB
Online marketing manager
Enterprise (> 1000 emp.)
"Useful for bulk changes and multiple creatives management"
What do you like best about Smartly?

The new smartly feed feature allows to create campaigns in multiple languages for multiple countries, and edit them easily. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Bugs and glitches are too frequent, the consequence is low quality in campaigns Review collected by and hosted on G2.com.

Sofia V.
SV
Marketing Analyst
Mid-Market (51-1000 emp.)
"Smartly"
What do you like best about Smartly?

Managing a lot of campaigns very easily. It allow us to manage many countries and test things very easily. It is great for the design team to be with us. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Our operations being too complex result in a lot of errors, connection to many partners is difficult. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Enterprise (> 1000 emp.)
"Smartly Review"
What do you like best about Smartly?

Automation and optimization features that improve campaign results and the customer support function. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Smartly can improve the creative creation tool to allow designers to adopt Smartly beyond creating creatives for paid social. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Smartly experience"
What do you like best about Smartly?

I like the Smartly interface, customer support, and how the campaigns are managed without any human input. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

It is a platform that is constantly causing problems regarding permissions, bugs, and it requires so many clicks taking just too long to push a campaign. Review collected by and hosted on G2.com.

Elise R.
ER
Responsable marketing digital
Small-Business (50 or fewer emp.)
"Smartly is amazing to create a strategy on an international context. Perfect to manage !"
What do you like best about Smartly?

It's possible to copy paste an entire campaign from an account to another one, also the support team is amazing ! Review collected by and hosted on G2.com.

What do you dislike about Smartly?

some bug sometimes, but it's to improve the website Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"A great platform for building and maintaining high yield ROAS"
What do you like best about Smartly?

The interface makes it easy to clearly determine the drivers of performance and to address delivery issues or concerns. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

It would be great to see Learning Phase notifications within Smartly, since the Learning Phase is so important to delivery and overall campaign performance. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Mid-Market (51-1000 emp.)
"Very satisfied with smartly features"
What do you like best about Smartly?

Image & video templates

Optimization Strategies features

Pivot tables

Realy satisfied with our Customer Success Market Lead Burcu, she is very kind and helpful. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Some errors take a long time to get solved.

For example, creatives getting duplicated when creating new ads, we've mentioned this error in Chat couple of months ago, Review collected by and hosted on G2.com.

Stefano R.
SR
media activation manager
Small-Business (50 or fewer emp.)
"professionally satisfying both in terms of UI and live support"
What do you like best about Smartly?

The support chat is a great addition to an already comprehensive support section Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Some UI features are not very intuitive especially in the audience creation Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Small-Business (50 or fewer emp.)
"Amazing Software, once you get the hang of things"
What do you like best about Smartly?

I love the option to be able build from a feed. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

The Learning Curve. It takes months of using the program to really get the hang of things. Most of the error codes don't outright tell you what went wrong so it takes a lot of investigating to fix a seemingly simple issue. Review collected by and hosted on G2.com.

Alex F.
AF
Digital Designer
Enterprise (> 1000 emp.)
"One of those tools you wish you tried before"
What do you like best about Smartly?

The easy of building and editing templates Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Can't edit audio (yet). It woukd be very helpful to be able to commit simple edits to tracks length, fadein/out Review collected by and hosted on G2.com.

Questions about Smartly? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Smartly.io used for?

Chaitanya D.
CD
Chaitanya D R
Last activity over 4 years ago

What is the best way to optimize the traffic campaigns based on CPC on Facebook using Smartly.io features.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

7%

Smartly Comparisons
Product Avatar Image
Celtra
Compare Now
Product Avatar Image
Skai
Compare Now
Product Avatar Image
Madgicx
Compare Now
Smartly Features
Social Functionality
Campaign Dashboard
Campaign Optimization
Bulk Editing
Targeting
Retargeting
Geo-Targeting
Custom Reports
User, Role, and Access Management
Performance and Reliability
Product Avatar Image
Smartly