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SmartDeploy Reviews & Product Details

RG
Vulnerability specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmartDeploy?

SmartDeploy helps our organization save time managing and deploying operating systems. It’s very easy to use. The tool helps us with updates and installations which has saved us a lot of time. One of the best features is using an image for all of our devices. The tools is very user-friendly. Reporting features are very helpful. Smartdeploy has been very reliable and fulfilled some of our needs. Also, the customer support teams is amazing. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

That the initial implementation can be a bit slow. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

It makes managing and deploying operating systems much easier. Before, we had to manually update or install software. Now, with SmartDeploy we can deploy updates remotely saving a lot of time. Review collected by and hosted on G2.com.

SmartDeploy Overview

What is SmartDeploy?

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 to 50,000 endpoints. SmartDeploy’s award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations, including Aetna, the US Department of Transportation, Nissan, Nintendo, ETRADE, and GE Healthcare, trust SmartDeploy to deploy and manage their end user devices.

SmartDeploy Details
Product Website
Languages Supported
English
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Product Description

Hardware independent computer deployment software that makes ghosting a thing of the past. Create one Windows image that can deploy to any computer model in your organization.

How do you position yourself against your competitors?

SmartDeploy’s zero-touch endpoint management architecture bridges the gap between the simplicity of legacy solutions, the capabilities of comprehensive solutions, and the innovations of centralized solutions; without being ambiguous, inconsistent, and expensive. SmartDeploy continuously expands to meet modern IT demands addressed by powerful and complex solutions like ConfigMgr. SmartDeploy uses the principles of centralized single image management from solutions such as Citrix Virtual Apps and Desktops.


Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
977 Twitter followers
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
Description

PDQ.com is a software vendor that specializes in providing IT management solutions, particularly in the areas of patch management and software deployment. Their flagship products, PDQ Deploy and PDQ Inventory, enable system administrators to efficiently manage and automate the deployment of software and updates across multiple Windows machines. With a focus on user-friendly interfaces and powerful features, PDQ.com aims to streamline IT processes, enhance productivity, and ensure system security for organizations of all sizes. For more information, visit their website at https://www.PDQ.com.


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Recent SmartDeploy Reviews

Anthony Wilkin H.
AH
Anthony Wilkin H.Small-Business (50 or fewer emp.)
4.0 out of 5
"My Review"
What i like about smartdeploy, first of all, it's easy to deploy on multiple computers and that I can create images quickly.
IG
Ivette G.Small-Business (50 or fewer emp.)
5.0 out of 5
"A must-have for IT professionals"
I like that program is easy to use. It helps me quickly set up and send images to computers, and I don’t need a lot of experience to use it. The cu...
RG
Rita G.Enterprise (> 1000 emp.)
4.0 out of 5
"My Review of SmartDeploy"
SmartDeploy helps our organization save time managing and deploying operating systems. It’s very easy to use. The tool helps us with updates and in...
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0 people requested security information

SmartDeploy Media

SmartDeploy Demo - SmartDeploy User Interface
Integrate with your existing Box, Dropbox, Google Drive, or OneDrive to deploy Windows OS images, Application Packs, and Platform Packs to PCs with wired or wireless connections, with or without a VPN connection.
SmartDeploy Demo - SmartDeploy User Interface
Quickly deploy one Windows golden image regardless of PC make or model.
SmartDeploy Demo - SmartDeploy User Interface
Deploy, update, and patch applications zero-touch to any endpoint.
SmartDeploy Demo - SmartDeploy User Interface
Deploy, update, and patch applications zero-touch to any endpoint.
SmartDeploy Demo - SmartDeploy User Interface
Search the library of over 2,000 downloadable driver packages (Platform Packs) created and maintained by the SmartDeploy team of driver experts.
Play SmartDeploy Video
Play SmartDeploy Video
Play SmartDeploy Video
Play SmartDeploy Video
Play SmartDeploy Video

Official Downloads

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Video Reviews

145 out of 146 Total Reviews for SmartDeploy

4.7 out of 5
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145 out of 146 Total Reviews for SmartDeploy
4.7 out of 5
145 out of 146 Total Reviews for SmartDeploy
4.7 out of 5

SmartDeploy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartDeployQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IG
Media Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartDeploy?

I like that program is easy to use. It helps me quickly set up and send images to computers, and I don’t need a lot of experience to use it. The customer support is great, and they help me whenever I have problems Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Sometimes, it takes a long time to set up everything, especially if there are a lot of computers. Also, the program can be slow when many people use it at the same time. I wish it worked with more other software programs Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

This helps me send software and updates to many computers at once. It saves time and makes sure that all the computers have the same setup. This helps my team work faster and makes our system easier to manage Review collected by and hosted on G2.com.

Anthony Wilkin H.
AH
Técnico de Programación
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmartDeploy?

What i like about smartdeploy, first of all, it's easy to deploy on multiple computers and that I can create images quickly. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

What I don't like is that it is only compatible with Windows and that it should have a more reduced price for small businesses. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

It has some benefits that are good, it helps with the deployment and is very fast, a good image creation function, this helps me save time. Review collected by and hosted on G2.com.

David T.
DT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

It's pretty robust with lost of features and great reporting. I like the amount of control I have over computers, the amount of reporting that I can get to give me the information I need, and offered at a pretty acceptable price point.

So far, my customer service experience has been fantastic, overall. They're usually quick, happy to help and, most importantly, effeciant and helpful. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

It's overly complicated to make minor changes to images and it doesn't come with its own PXE boot solution. (I had to use WDS). Not a huge deal though. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

Replaced an outdated and failing computer management and imaging solution we had on site. The computer management solution is significantly more efficient than any I've used in the past. Review collected by and hosted on G2.com.

Ian W.
IW
Sysadmin
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

Simple to use Imaging. Much easier to use than MDT. The surprising thing though is the driver management and cloud deployment. Dell Command Update and similar programs do not have the robust and straightforward level of what versions of drivers are on devices and the ease of updating them. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

If you are trying to use it for application management, it will probably feel clumsy. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

It is solving the need to image machines and deploy drivers while reporting what drivers the devices are using. Review collected by and hosted on G2.com.

DC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

I been using SmartDeploy for over a year, and it has significantly improved our deployment times. The cloud integration is seamless, and the platform is generally user-friendly Overall, SmartDeploy is a solid choice, but I’m looking forward to seeing these enhancements in future updates. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

I feel there’s room for improvement Also, a more robust reporting feature would be beneficial. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

The deployment of one image for all devices and very easy updates are possible in a fairly small amount of time Review collected by and hosted on G2.com.

NC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

We've been using SmartDeploy within our small business (about 95 employees) for the past year. It definitely does what we need it to. Overall, it is fairly simple to use and that is definitely a plus when it comes to imaging. Also, we already used PDQ Inventory and PDQ Deploy, so it's great to have another application from the same developer. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

As mentioned, SmartDeploy does what we need it to. However, there are a few pain points:

- If we uninstall SmartDeploy from a computer and then try to reinstall it later, we have a lot of issues with it populating again under Computer Management in the console.

- It would be nice to be able to capture images from a network or drive that is not local.

- It is hard to tell sometimes whether or not the deployment is finished or is actively doing anything. I think maybe it would be helpful if there was some kind of notification on the imaged device as to when the deployment was complete. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

Prior to SmartDeploy, we did not have a solid imaging / deployment process. SmartDeploy has allowed us to come up with a more concrete plan to accomplish this. Review collected by and hosted on G2.com.

Response from Keaton Wagner of SmartDeploy

Thanks for the thoughtful review, Nicole! This is really solid feedback that I'm passing along to our product team.

Angel D.
AD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

Overall, SmartDeploy has made our lives easier by streamlining our deployment processes. It's user-friendly and backed by great support, making it an essential tool for any organization looking to simplify computer deployments. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The initial setup process can be challenging, and clearer documentation would be beneficial. While the software is user-friendly once you get the hang of it, a smoother onboarding experience would enhance its usability further. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

Once we've set it up initially, it's a "set it and forget it" solution, requiring little ongoing attention until it's time for another deployment.

Making changes is a breeze with SmartDeploy's straightforward interface, ensuring our deployment strategies stay up-to-date without causing headaches. Review collected by and hosted on G2.com.

AD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

How easy it is to create your golden image and deploy to multiple PCs. I love that I have it integrated with WDS. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The patch management, I think they're other companies who manage it better, sometimes it doesn't hurt to see how the other guy does it and replicate what they do. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

Imaging multiple PCs within minutes, and deploying those PCs to the users. Review collected by and hosted on G2.com.

EP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

SmartDeploy has save us time, we are able to uploading images to the cloud and allowing other locations like Germany, and UK offices to either to download and deploy via USB or image computers on the same day. No more delays due to customs or shipping mishaps.

The Smartdeploy interface makes deployment straightforward. Even our non-technical staff can navigate it effortlessly. Also we are deploy images within 15 mins vs 3 hours, using WDS. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Driverpack updates are still behind on updating BIOS. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

It's saving time and money by helping us get images out on the same day. Review collected by and hosted on G2.com.

Response from Keaton Wagner of SmartDeploy

Thanks for the review, Eddie! So happy to hear SmartDeploy is saving you so much time and headache.

SH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartDeploy?

That I can push out updates and applications to all of our endpoints with ease. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Sometimes the console takes a while to display cloud connected endpoints. Review collected by and hosted on G2.com.

What problems is SmartDeploy solving and how is that benefiting you?

Imaging laptops, either new or returned, is a breeze with SmartDeploy. It saves me so much time. Review collected by and hosted on G2.com.