SmartCOMM
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SmartCOMM
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4.7 out of 5 stars
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SmartCOMM Reviews & Product Details - Page 2

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SmartCOMM Overview

Editedit
What is SmartCOMM?

SmartCOMM by Smart Communications helps enterprises deliver personalized, interactive communications via customers' preferred channels—and does so at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize processes leading to improved internal efficiency and increasing ROI.

SmartCOMM Details
Discussions
SmartCOMM Community
Languages Supported
German, English
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Product Description

SmartCOMM by Smart Communications helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers, all while reducing IT costs.

Seller Details
Seller
Smart Communications
Year Founded
2004
HQ Location
London , England
Twitter
@CCMInnovators
1,853 Twitter followers
LinkedIn® Page
www.linkedin.com
403 employees on LinkedIn®
SS
Overview Provided by:
Storey Sheriff

Recent SmartCOMM Reviews

LH
Laurie H.Mid-Market (51-1000 emp.)
5.0 out of 5
"The efficiencies SmartCOMM will create is amazing!"
SmartCOMM will reduce the amount of time our underwriters spend on drafting formal letters. The ease of use and reduction in potential errors is al...
Read more
Joe M.
JM
Joe M.Mid-Market (51-1000 emp.)
4.5 out of 5
"We use SmartComm from 2 different products of the same vendor and generally like it."
It has a lot of very powerful features, very robust change management and the XML input structure is flexible and logical.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Powerful and easy to use tool"
The template editor is seemless and easy to work with. It is a modern platform that receives regular updates from the vendor.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

SmartCOMM Media

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Have you used SmartCOMM before?
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15 SmartCOMM Reviews

4.7 out of 5
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15 SmartCOMM Reviews
4.7 out of 5
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15 SmartCOMM Reviews
4.7 out of 5
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SmartCOMM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for SmartCOMMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
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Pradeep B.
PB
Senior CCM Architect
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartCOMM?

Template creation is very straightforward. Allows me to create correspondence on the fly Review collected by and hosted on G2.com.

What do you dislike about SmartCOMM?

Licensing is bit complicated. Difficult to setup the environment initially Review collected by and hosted on G2.com.

What problems is SmartCOMM solving and how is that benefiting you?

We are creating business templates for both barch and on demand correspondence. Review collected by and hosted on G2.com.

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Share
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Verified User in Insurance
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SmartCOMM?

Can have great Conversations with Customers, fantastic Document Negotiation and a complete SaaS product Review collected by and hosted on G2.com.

What do you dislike about SmartCOMM?

It's almost simple to implement, and designing layouts can be a little tricky, which can be more user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering SmartCOMM:

Go Digital, Go SmartCOMM Review collected by and hosted on G2.com.

What problems is SmartCOMM solving and how is that benefiting you?

We are going Digital, On-demand, and providing Interactive solutions. Review collected by and hosted on G2.com.

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PS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartCOMM?

Detailed configuration. You can customize the output document. Pretty easy to use for end users once everything has been setup. The support team is helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about SmartCOMM?

You will need to learn and understand how to this application works and how to configure it. Depends on your requirement for the template, this can be challenging sometime. Review collected by and hosted on G2.com.

What problems is SmartCOMM solving and how is that benefiting you?

This product helps us automated some of our process. Save our time and resources. Review collected by and hosted on G2.com.

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PD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartCOMM?

Ease of deploying/configuring virtual appliances Review collected by and hosted on G2.com.

What do you dislike about SmartCOMM?

No dislikes........................................ Review collected by and hosted on G2.com.

Recommendations to others considering SmartCOMM:

Great product Review collected by and hosted on G2.com.

What problems is SmartCOMM solving and how is that benefiting you?

Can stay up to date with latest releases with minimal downtime Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Greg P.
GP
Manager of Systems Development
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SmartCOMM?

The API's that allow us to extend the capabilities of the tool. Review collected by and hosted on G2.com.

What do you dislike about SmartCOMM?

I can't think of anything I don't like about Smart Communications. Review collected by and hosted on G2.com.

What problems is SmartCOMM solving and how is that benefiting you?

Decentralized creation of customer communications content. Review collected by and hosted on G2.com.

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