SmartBug Media Reviews & Provider Details

We have worked with three digital marketing firms prior to SmartBug, and they are far and away the most capable firm. Their level of strategic thinking, organization, attention to detail, project management execution, and deep caring about our success is unparalleled. I would recommend that prior to engaging with them you have a clear understanding of what your near term, intermediate term, and longer-term business goals are; and what are your current strengths and weaknesses around marketing and sales. Also, be able to share with them who your main competitors are, and what differentiates you from them. Review collected by and hosted on G2.com.

We have Big Hairy Audacious Goals to double revenue and triple EBITDA in the next three years, prior to a national expansion of our Root Cause Psychiatry Program. SmartBug initially helped us with sales enablement by building out numerous automated workflows, which, combined with effective training of our sales team, has resulted in 35% higher close rates, and a 20% increase in new patient bookings. We are now focused on aggressively growing the number of inbound leads, and SmartBug is helping us through providing excellent content development strategies, and laying out the plans for a managed PPC and Social Media advertising campaign. Review collected by and hosted on G2.com.

If you're involved in digital marketing, you likely have a multitude of responsibilities. What's essential is partnering with an agency that doesn't burden you with additional work but rather acts as a true collaborator.

You don't need an agency that shifts the workload onto you but a genuine partner that can shoulder the heavy lifting, allowing you to focus on other critical tasks. SmartBug is precisely that kind of partner. They offer a full-fledged secondary team with in-depth expertise in digital marketing. They're not only easy to work with but also consistently apply best practices to deliver outstanding results. Review collected by and hosted on G2.com.

Setting up HubSpot, getting the sales team bought-in, providing training, facilitating a comprehensive onboarding process, and developing a strategic plan. Review collected by and hosted on G2.com.

Ensure you have the right level of development and support in your contract type, based on your needs and budget. We needed something in between the two main options for our investment level, and were able to work it out with SB leadership because we had been long-standing customers. We were very grateful and it made all the difference in our ability to be nimble and "right-sized" in terms of budget. Review collected by and hosted on G2.com.

SmartBug is our go-to resource for managing our Hubspot-based website, email marketing workflows, contacts and operations databases, etc. We have become quite self-sufficient on many aspects of our Marketing tech, including Hubspot tasks like page building, email setup, and template tweaks. However, there is often a case where something isn't working how we anticipated or it is just something that dev needs to look at. There are other cases where we need full support from design to execution and testing. In all instances, we get prompt support with the appropriate sense of urgency and attention to detail. Our account team is simply the best. They provide us regular avenues for communication, collaboration, and support --and give us positive reinforcement even when accidentally break something! Review collected by and hosted on G2.com.

Don't be afraid to share all your marketing challenges, they have co-workers with various expertise - and can tap into a huge network that probably holds the solutions to your challenges. Review collected by and hosted on G2.com.

I've been working with our Smartbug team - Chelsey Clayton and Boris Palacios -to increase our digital presence as well as build a new website - they are so helpful researching topics - creating solutions for challenges we might have - and keeping us on task for deadlines - and overall just a great resource for us. Their knowledge of HubSpot, digital/social media best practices, and work ethic has been so valuable to us. Review collected by and hosted on G2.com.

Their team is helping with industry best practices for increasing awareness to our brand. Thier input and recommendations using our crm tool is allowing me to filter out the real opportunities and focus my team on the prospects that fit our ideal client profile. Review collected by and hosted on G2.com.

We are a fast growing, bootstrapped, B2B SaaS company. Smartbug have not only helped us acquire game changing enterprise customers, but they have driven a huge increase in brand awareness. They have created a comprehensive digital marketing strategy (paid, organic, PR, content, sales enablement), and streamlined the operation using our tech stack (CRM, Sales Intelligence, etc.). Review collected by and hosted on G2.com.

Depending on the type of business it is a solid way to capture additional market share via a PPC campaign Review collected by and hosted on G2.com.

Jake Ryan with Chair10 is our PPC representitive. After the second month he made some adjustment to our PPC campaign to smart bidding and has been consistantly under franchise benchmarks. He communicates well and continues to keep our performance at a high level. Review collected by and hosted on G2.com.

SmartBug is highly effective at inbound marketing, demand generation, website development, lead generation, and especially at planning and executing on key marketing campaigns for our organization. I would highly recommend them as a digital marketing agency! Review collected by and hosted on G2.com.

SmartBug is focused on inbound marketing, demand generation, lead generation, and measuring our marketing impact.

Our marketing team is small, but we needed a strong partner. They have been helping us to increase our metrics for demand generation and lead generation by over 80% YoY.

They have mad such as strong impact on our organization in this area, and also helped us to redesign and launch a new website. Review collected by and hosted on G2.com.

online and socail media Review collected by and hosted on G2.com.

I highly recomend this company for online marketing. Review collected by and hosted on G2.com.

I have been working with Chair10 for the past few months. I retained Chair10 to assist with marketing of my small business. My account manager, Asa Rabin, has provided exceptional service. He has regularly communicated with me and has made modifications in the marketing campaign as needed to generate optimal and cost-effective results. Review collected by and hosted on G2.com.